My husband and I liked the hotel. The views were outstanding. The rooms were clean as well as the hotel, however the service at the hotel is very poor. We asked for a wake up call and did not get one. Ate dinner at the hotel restaurant and was not given my glass of wine until after dinner. Ate breakfast there....my husband ordered an omelet, they didn't see the order slip from the waiter so the omelet never showed up. The next night we ordered a drink and they brought my husband half a glass full and said they were running low on the alcohol he had ordered and were having a new bottle brought out. The bartender said that they would bring the rest of the drink out to us as soon as the new bottle showed up. It never did, however they called us about an hour later in our room and asked if we wanted it delivered, by that time we were in bed.
We won't be staying there again!
- Official Description (provided by the hotel):
- Modern glass lighthouse compliments the Boston Harbor setting, seven minutes by water transportation to the heart of Boston. Elegant touches, superb facilities and all the amenities complete the picture, tying in the stately flair and nautical theme. This hotel boasts unparalleled views of the city Skyline, and sits right along the banks of Boston Harbor. ... more less
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- Also Known As:
- Hyatt Harborside At Boston`s Logan International Airport Hotel Boston
- Hyatt Hotel Boston
- Boston Hyatt Harborside
- Hyatt Boston