I recently stayed at the Copley just for one night. I wanted to check in at 2:45 and was told there was not a single room free in the entire hotel. Out of 36 floors and god knows how many rooms on each floor there was not a single one free?! ( I was told it was beccause check in time was not until 3pm!!) HAHA! I thought that was bit strange. Eventually with some coaxing we did get a room. I do like the heavenly beds and bathrooms at the Westin hotels. Everything was clean and well arranged. The only other compliant I have was about the concierge. I tried to make a reservation for dinner and there was an ENORMOUS line at the concierge. So I went up to the room and called. Do you think anyone picked up the phone...? NO! I kept on redailing, it just rang and rang. Eventually I ended up having a busy signal!! The concierge at the Westin has a busy signal...that is the strangest thing I have ever heard! I called reception and ended up having to leave a message for the concierge to call me back because the reception could not be of assistance either! I just thought that maybe they could have had more people working at the concierge..! For such a large hotel chain they should expect people to need assistance with reservations and should have more staff.
- Official Description (provided by the hotel):
- The Westin Copley Place, Boston is located in Boston's sophisticated Back Bay neighborhood, alongside the best shopping, dining and entertainment that the city has to offer. Famous attractions such as Fenway Park, the Boston Public Library, the Boston Common, and Quincy Market are within close proximity of the hotel and can be easily visited by way of public transportation. Conveniently, the hotel is located just 15 minutes from Boston's Logan International Airport and is easily accessible from I-90, I-93 and Boston's historic Storrow Drive. ... more less
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- Also Known As:
- The Westin Copley Place Hotel Boston
- Westin Boston
- Westin Copley Place
- Boston Westin