My husband and I are loyal Westin customers. I travelled to Boston alone this time, booking the hotel 4 months in advance (thats how much I love the Westin). To my surprise, the hotel was undergoing renovations. I was surprised that the Westin had not taken the opportunity to let it's future guests know that there could be some disruption.
The room was comfortable as usual with tasteful decor and the reliable heavenly bed. All was good until I went to bed and my bathroom sink drain kept me awake all night. Every time one of the neighbouring rooms used their water, my drain would make a loud and awful sound. When I went down to the front desk and asked to change my room the next day, I was told that there was a conference at the hotel and that they were sold out.
I can recognize that my experience is unique, and that there is nothing really wrong with the hotel at all. Under normal circumstances, my stay would have been fantastic as usual. I just feel disappointed that at $350 a night, I couldn't get a good night sleep and was unable to relax in the hotel among the other conference guests.
Note to future guests: call in advance and ask questions. You will thank yourself for it!
- Official Description (provided by the hotel):
- The Westin Copley Place, Boston is located in Boston's sophisticated Back Bay neighborhood, alongside the best shopping, dining and entertainment that the city has to offer. Famous attractions such as Fenway Park, the Boston Public Library, the Boston Common, and Quincy Market are within close proximity of the hotel and can be easily visited by way of public transportation. Conveniently, the hotel is located just 15 minutes from Boston's Logan International Airport and is easily accessible from I-90, I-93 and Boston's historic Storrow Drive. ... more less
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- Also Known As:
- The Westin Copley Place Hotel Boston
- Westin Boston
- Westin Copley Place
- Boston Westin