We spent 2 nights for the first time at The Westin Copley Place for our 35th Anniversary! While communicating with Anna before our arrival about requests and questions (which she had answered all ) , we did not expect to get most requests filled as first time customers. Well...
Upon check in we were greeted with sincere smiles and congratulated on our 35th anniversary ( very surprised nice touch .) When we walked into the room it was a total
( surprise again ) of the magnificent upgraded room. The view of the water and city were spectacular. Room service brough in a bottle of wine and a cheese & fruit tray ( again..wowed ) and a beautiful note from Anna. The room was very clean, modern and comfortable.
Anna went so out of her way to accomodate all our requests plus more. She took care of our reservations at Turner Fisheries in the hotel. Dinner was so special as Christine the maneger had set us up at an intimate and quiet table. Complimentary champagne and the most beautiful sample plate of desserts are memorable for us ( again not expected ) Thank you Christine. Our waiter Ismal was so professional and sweet to take care of us too.
Our stay was perfect in every way and because of all the little things that were not expected we believe ( at least at The Westin Copley Place ) that Service comes first and maybe location 2nd. We know now from experience that we will get the same first class service whether its a special occasion or just a getaway!
Thank you Anna!
Sue & Rich
- Official Description (provided by the hotel):
- The Westin Copley Place, Boston is located in Boston's sophisticated Back Bay neighborhood, alongside the best shopping, dining and entertainment that the city has to offer. Famous attractions such as Fenway Park, the Boston Public Library, the Boston Common, and Quincy Market are within close proximity of the hotel and can be easily visited by way of public transportation. Conveniently, the hotel is located just 15 minutes from Boston's Logan International Airport and is easily accessible from I-90, I-93 and Boston's historic Storrow Drive. ... more less
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- Also Known As:
- The Westin Copley Place Hotel Boston
- Westin Boston
- Westin Copley Place
- Boston Westin