Location is great, very central, as well as close to the subway. It's one of those old-fashioned charming luxury hotels and you really do feel looked after by the staff. Nice touches, like the turn-down service where they also arrange the slippers next to the bed and fill the cooler with ice cubes. Still want to go here with my girlfriend some day, so she can order from the "bath menu" in a room with a fireplace!
It's the former Ritz-Carlton, and has the charm of an old hotel that's been around. The rooms aren't the largest ever, there's no pool, in short, this is not a resort in the Caribbean. If you don't care for character, just bland luxury, you should maybe pick another hotel.
If you're lucky you can get a great rate well below the Westin and others, which are fine, but very bland in comparison; I'd pick the Taj any time over those.
Laundry service did mess up with returning my shirts too late, though (which is annoying on a business trip); but this was faultlessly corrected by having a cab bring them over to where I was having my meetings! And I wasn't charged. Exactly what I expect in a great hotel -- it's not about being without mistakes, it's how you take care of them when something goes wrong. The Taj did not disappoint.
- Official Description (provided by the hotel):
- Taj Boston, the Crown Jewel of Boston Hotels, occupies the city's most prestigious address at Arlington and Newbury Streets. Renowned for its classic style and award-winning service, this 1927 landmark hotel overlooks the picturesque Public Garden with swan boat rides and the Boston Common's ice-skating at Frog Pond. Surrounded by art galleries, boutiques and restaurants, the hotel is ideally located near the Theatre District, historic sites, shopping at Copley Place and the Hynes Convention Center. ... more less
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- Also Known As:
- Taj Boston Hotel Boston
- Taj Hotel Boston
- Boston Taj Hotel