Was pretty devastated after travelling for 26 hours from Melbourne to be told we couldn't have the room we booked but could have one with two queens instead. Given our room was guaranteed for late arrival and this was a special occasion for us I didn't think this was acceptable.
Spoke to Tim the following morning and we were moved to a King room. Cost of previous night was refunded which was very much appreciated. What blew me away though was the champagne and thoughtful gift which was waiting for us in our room when we got back in that evening. Felt very spoilt and more importantly showed that this place was serious about service.
Rooms were large and very comfortable. Well located hotel - we walked everywhere.
Wouldn't hesitate to recommend it.
- Official Description (provided by the hotel):
- Newly Renovated! Discover a destination that redefines luxury and puts its own spin on the Boston experience. Just a stone's throw away from the Commons, our boutique hotel takes inspiration from the city's rich history while reveling in the unpredictable. Each space at Revere complements the next, allowing you to create your own unique and original Boston experience. Our spacious guestrooms will be your hub from which to experience the rest of Revere. Stage a groundbreaking production in one of our innovative venues. Propose a toast to the nights you'll never forget in The Emerald Lounge. Explore a completely new side of Boston. ... more less
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