I stayed at the Omni Parker for four nights.
The location is amazing. About a five minute walk to Boston Common and a 3 minute walk to The Old South Meeting House. It is also very close to the T stations at Boston Common and Government Center (where you can get a train to the airport station). The hotel is on the Freedom Trail and there are a number of food stores and cafes/restaurants in the area for your convenience.
The mattress and pillows are the most comfortable I've ever had the pleasure of experiencing in a hotel. They have the perfect combination of firm support and softness. Just what you need after a long day.
The staff at check-in were friendly, welcoming and professional.
The room was nice and clean. The wifi worked and was quite fast for normal browsing. I didn't eat at the hotel so I can't comment on that.
The room was noisy which affected my sleep. The major problem was the air con which was the loudest air con I've ever heard. The thing was like a jet engine and there was no way I could sleep with it on. Unfortunately, Boston was rather warm and humid so I bought ear plugs so I could leave it on. It is possible that my air con was faulty but I've never heard one so loud. I'm writing this review in a hotel in D.C. and the air con is on but it is almost silent. Another issue was noise from the hallway. Of course, I expect some noise to get into my room but for the rate I paid and the number of stars the property has, i would have expected better sound insulation. This issue was compounded by a woman who was banging and kicking the door directly across from mine at 1:30am while shouting at (I presume) her husband to open the door. Obviously, this isn't the hotel's fault but it did affect my overall experience.
In contrast to check in, the staff at check out were cold and mechanical. The person was completely disinterested and didn't even acknowledge my "goodbye" to her.
I'll be returning to Boston next June and I would like to stay at the Omni again but the insanely loud air con is pushing me away. As I said, that issue might just have been with my room and it might have been faulty but I am a light sleeper and I need a proper night's sleep. I can't risk another room with a loud air con affecting my sleep. It is a pity because it is a great hotel otherwise.
- Official Description (provided by the hotel):
- Located along the historic Freedom Trail in the heart of downtown Boston, the Omni Parker House has the perfect location from which to experience Boston. ... more less
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- Also Known As:
- Omni Hotel Boston
- Omni Boston
- Omni Parker House Boston
- Boston Omni