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All reviews boston cream pie freedom trail last hurrah parker house rolls great location historical hotel rooms are small deluxe room an older hotel within walking distance historic boston quincy market central location faneuil hall the north end valet parking beacon hill
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Reviewed April 25, 2013

Wonderful hotel in great location with sumptuous lobby and fabulous restaurant. My room and bathroom weren't the biggest but perfectly good with everything you need. Lots of space for meeting people and with The Last Hurrah a great bar to watch the world scurry past. The restaurant is fabulous, the room, the service and the food - wow to the chowder. Great service throughout. Only grumble is the lifts were a bit loud in my room.

Room tip: Lifts were a bit load from my room 1415
Date of stay: April 2013
  • Trip type: Traveled on business
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Thank Marcus L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this reviewResponded April 26, 2013

Thank you very much for your review and we'll do our best to place you in a quieter room next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2013

We enjoyed a stay here during the weekend in which Boston was on Lock-Down following the Boston Marathon bombing. The hotel is stunning and our 2-room suite was spacious, lovely and THE best deal for parents with young children because they slept in one room while we enjoyed the master suite without worrying about waking the baby! TVs in both rooms, useful mini-fridge, fantastic food from Room Service and AWESOME service, especially from hotel celebrity Seamus! Walking distance to most attractions and amazing restaurants and bars. We will be back!

Room tip: Great deal using the "On a Whim" deal!
Date of stay: April 2013
  • Trip type: Traveled with family
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Thank alysssaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this reviewResponded April 25, 2013

Many, many thanks for your kind remarks about our hotel and we're pleased that you and your family enjoyed your stay! We hope to have you back very soon!

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Reviewed April 21, 2013

Been to the Parker House many times and I am pleased with the results but not thrilled. The staff is attentive and helpful. The room are small by US standards but this is an older prop and no points off for that. The bathroom and the ammenities within the room are great. Be sure to sign up for the Omni loyality program = free wifi, morning paper with hot beverage at your door. Fitness center is well appointed. Only negative is the lobby which is crowded and not very welcoming - other than that Omni is doing a great job.

Room tip: High floor and be sure to join the Omni membership program
Date of stay: March 2013
  • Trip type: Traveled on business
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3  Thank Stoweboard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this reviewResponded April 22, 2013

Good tip about joining our loyalty program, Select Guest, so thanks for mentioning it. During the busy season, our lobby is a gathering point for many guests and we regret you did not find this enjoyable.

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Reviewed April 21, 2013

The hotel is uniqe and beutiful, well located in the centre of every thing: the freedom trail, the park, charlse street and more.
The stuff was kind and helpfull, and the room itself was not big but lovely and cozy.
We loved it!

Date of stay: March 2013
  • Trip type: Traveled as a couple
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1  Thank tali w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this reviewResponded April 22, 2013

Thank you very much for your positive review!

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Reviewed April 20, 2013

My son and I arrived here twenty minutes after the bombs at the Marathon, so perhaps the experience was not usual. Reception was packed with marathon runners. It took a good ten minutes to fight our way into an elevator and hotel staff were doing nothing to help. The room was very large and comfortable although in need of refurbishment (there was a rip in the sofa, for example). The bathroom, on the other hand, was so small that the bathmat would not lie flat on the floor! No shower gel, which was strange. Wi-fi is not free but if you join their loyalty programme (which IS free), then so is wi-fi. In addition, you then get free juice, coffee and newspaper delivered to your room at a time of your choosing. This worked perfectly. Room service, however, is woefully slow. It took 40 minutes for a bottle of wine to arrive. The cheapest bottle, with taxes, came to over $40 but was (eventually) delivered in great style by a very helpful waiter. There was a wide selection of drinks and snacks available in the room but they were hideously expensive. The hotel is in a good position for sight-seeing but is very old-fashioned and the service is impersonal. I think it is probably trading on its past and is not very special considering that it is not cheap.

Date of stay: April 2013
  • Trip type: Traveled with family
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1  Thank N S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this reviewResponded April 22, 2013

Thank you for your feedback as it appears that you did not have a typical experience of our hotel. I apologize for the deficiencies you noted and hope that you will give us another chance in the future.

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