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Omni Parker House
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Reviewed September 29, 2012

My husband and I stayed at the Omni Parker House Hotel in Boston, MA. It is located in the middle of everything Boston. The room and service was excellent and we will make sure we stay there again when in Boston. I have stayed at other hotels in Boston but this one topped them all!

  • Stayed: September 2012, traveled as a couple
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Thank foodie96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2012

nice hotel overall, but the basic room we had was SMALL. We stayed at the Omni in San Francisco and had a much larger room for a "basic". Also there was a "maize" to walk from the elevator to the room.
we were very pleased with the location, staff was nice, huge lobby, lots of attractions very close by.

  • Stayed: August 2012, traveled as a couple
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Thank atneba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2012

I arrived in Boston and had booked in to this hotel via Virgin. I googled the hotel to find out what was said about it and was shocked to see that we had been allocated room 303 which is pro-ported to be haunted and not available for guests. I didn't sleep that we'll but not because of any activities of the paranormal nature, it was due to the heat in the room and the noisiness of the AC. The bed was not that comfortable either. The rest of the room was fine and the staff were very polite as you would expect.

  • Stayed: September 2012, traveled as a couple
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2  Thank boardcell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omniparker, Manager at Omni Parker House, responded to this reviewResponded October 5, 2012

Thank you for your comment about our staff and I regret that you did not find the bed to your liking. Most guests are very pleased with our bedding but we do understand that personal preferences play the largest role in guests’ opinions about beds. Had you notified us of your issue, we would have done our best to make you more comfortable. As to Room 303, rumors of it being haunted are an “urban legend” for which there is absolutely no evidence, although many people find these types of assertions quite interesting!

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Reviewed September 28, 2012

i was here for a small conference and it was perfect. the rooms are small but very comfortable, clean and nice. there is a great restaurant that has a nice brunch on sunday. it is close to the historic walk which takes you through all the Boston landmarks so the location is excellent. it was also close to the pier so can walk there as well.

  • Stayed: September 2012, traveled on business
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Thank Shaun B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2012

Full disclosure, this was a family trip and our room was paid for. The hotel is in a great location. It is a short walk to the Common or Garden. You can get to the River or the Waterfront in 20-30 minutes by walking. There are also shops and stores close by in the event anything is needed. With all of that said, this is not the best option for families with small kids who want to be centrally located in Boston. We were booked in to a suite. I knew from research that the hotel is an old building and that rooms were generally small. Fortunately we were able to fit in with two small kids, but there was not much room beyond the bed arrangement.

The bathroom is very small. While I know that hotel bathrooms are generally small, this one was tough given the lack of space to really put out anything of need. The closet arrangement also cuts into the overall amount of space in the room. As anyone with small kids can appreciate, you need to have the ability to get things out of the way for the kids. This is close to impossible with the way the room layout is since you really can't get suitcases off the floor due to the lack of closet space. The sounds from the other rooms on the floor also carry throughout the hall easily, so you will likely hear your neighbors while trying to get the kids to sleep.

Service was hit and miss overall. There were times when the staff was receptive to our needs, especially in the dining area. However, more often than not the staff was either slow to respond or just unresponsive. I don't need to be waited on hand and foot, but consistency and competency are large. Checkout was a mess as charges were mixed up with the other family members, which is not the short of thing you want to be dealing with when you get small kids up early for a flight.

This hotel is probably great for those with older kids or no kids, but if you have small kids I would recommend looking at other locations since it is really hard to make this place work with young ones for a period of time.

Room Tip: Get a suite if at all possible
  • Stayed: September 2012, traveled with family
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Thank Shawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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