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Omni Parker House
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Reviews (8,407)
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All reviewsboston cream piefreedom traillast hurrahparker house rollsselect guestgreat locationhistorical hotelrooms are smalldeluxe rooman older hotelwithin walking distancequincy marketcentral locationfaneuil hallthe north endvalet parkingbeacon hill
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6,565 - 6,570 of 8,407 reviews
Reviewed April 29, 2012

The Omni Parker house is wonderfully-located, has welcoming and professional staff in all departments and, as a historic property, has the grand aura of yesteryear. My husband wanted to spend his birthday weekend in the city. The Parker House offered the best price/value ratio for the dates, plus I belong to the Omni loyalty club, so we tried it for the first time. We were both delighted with the personalized service. Our top floor corner room was quiet, bright and comfortable--especially the cozy queen-sized bed. A birthday treat of mini Boston Cream Pies and a split of Chandon sparkling wine appeared our first evening with a nice card. The club option for complimentary beverage service each morning is a nice eye-opener. We had lunch on arrival at The Last Hurrah. Choices were interesting and tasty, the drinks top-notch, and the service was ideal. On our departure day we also had breakfast in the main restaurant and were impressed. The waiter was very friendly and informative at 7 am! I am not generally a buffet fan, but the cold buffet was really great and a good value as well. All in all we had just what we were looking for. If there's a downside, bathrooms could use more shelf space, towel bars and the tub should be replaced or at least relined. Kudos to the Omni Parker House.

  • Stayed: April 2012, traveled as a couple
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1  Thank Tellurian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omniparker, Manager at Omni Parker House, responded to this reviewResponded May 1, 2012

Thank you for your review! We are delighted that you enjoy your stay with us and look forward to seeing you again on your next trip to Boston.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2012

Stayed 3 nights . Could not fault it except the better bar was closed on a public hi\oliday . Room was good ,service spot on and friendly too . All facilities available . Dining was good . Location terrific . Definite recommendation to all .

  • Stayed: May 2011, traveled as a couple
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1  Thank JvB0625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2012

The location was great, closed to metro station, shops and on the freedom trail. All staffs we met were so great; friendly and helpful. The hotel was clean and beautiful. My room was clean and beds was comfortable. The room was small but it didn't really matter for us at all. I'll definitely stay here again

  • Stayed: April 2012, traveled with friends
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2  Thank Rose69_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2012

We stayed with our teenagers overnight in this beautiful - but slightly tired - historic hotel and had a wonderful time. The kids loved the old world ambiance of the lobby.

STAFF: The service and staff were excellent!

LOCATION:The location in downtown Boston is within walking distance of most things: The Commons, Downtown Crossing, Faniuel Hall, the New England Aquarium.

PARKING: Valet parking was $42 (but if you stay beyond 1PM the following day they only charge you an extra $12.)

BREAKFAST: Breakfast is served in the grand old hotel dining room (like a trip back in time with it's high ceilings and potted palms). We chose the buffet for $23 per person. The usual selection of cereals, fresh fruit, juices, scrambled eggs, bagels, smoked salmon, etc. but they also have a chef on hand to cook omelets or eggs to order. In retrospect - had breakfast not been included in our package - I would have chosen something off the nice A La Carte Menu which would have been less expensive. So only do the buffet if you plan to eat a lot.

BARS: Not very exciting. There are two bars onsite - the Last Hurrah which is open all day and has the atmosphere of a cafe and the Parker Bar which opens at 5:00pm and is, disappointingly not nearly as nice as one would want it to be - we were looking forward to an old fashioned romantic bar with low lighting, deep leather chairs and dark wood but, it doesn't quite work and feels more in need of an atmospheric update than anything else.

ROOM: Rather than two rooms we went for a 1 bedroom suite which had a king bed in one room and a pull out couch in the other. The most important aspect of this room was that there was no door between the bedroom and the sitting area so there was no privacy. Still, the room was spacious and the price was good for the space (520 sq. ft.). Select a high floor and ask for a view or you may find yourself looking out on a wall. Our view was very nice and we were lucky enough to have a corner room so there were views from every window.

BEDS: The King was incredibly comfortable! But the couch was incredibly UNcomfortable. The kids didn't want to share the couch so we also asked for a roll away bed which proved more comfortable than the couch.

BATHROOM: As others have noted, the bathroom was small but sufficient for our needs. Only we couldn't seem to get the plug to stay open so when showering the tub didn't fill up with water - we worked it out but I can imagine that this might really annoy someone paying so much.

HINT: Sign up for to be an Omni Select Guest - it's free and you get bonuses like free Wi-Fi, and hot coffee delivered to your room with a newspaper first thing in the morning - it's great!

I think that's it. Boston was great, the kids liked the hotel and the MIT Museum & the Mapparium (both great for teens). All-in-all I wouldn't book it again because it just seemed a bit tired to me but the price point for the room size (so we didn't have to get two rooms) and the location were good.

Room Tip: Request a room on floor 9 or above with a "city view". We booked a 1 Bedroom Suite with King Bed - this is a large room by Boston standards 520 sq ft. Plenty of room and on a high floor it was very quiet with a nice view. You should know however that the bedroom does not have a door that closes so there is no privacy if you have kids sleeping on the pullout couch.
  • Stayed: April 2012, traveled with family
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4  Thank Dinewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omniparker, Manager at Omni Parker House, responded to this reviewResponded May 1, 2012

Freedom Trail Tours because of our historic nature. We completed a $30 million renovation in 2008 to the hotel’s interior and exterior. Our recently renovated guest rooms blend the authentic decor of the past with contemporary amenities. Our lobby area is fully furnished with new upholstery, new carpets, the original bronze elevator doors, and is always impeccably decorated with fresh floral arrangements and refreshments for our guests to enjoy.

It is regrettable that you did not find our on site bars and lounges to be satisifactory. The Last Hurrah Bar is recognized as a great whiskey bar of America by Whiskey Magazine. Parker's Bar features its own bar, cocktail seating with fireplace and windows over looking King's Chapel and Old City Hall.

It does not state in your review whether you contacted our Front Desk regarding the bathroom issue. If you had, our staff would have been more than happy to assist you in relocating or contacting Engineering to fix the problem.

We are sorry to hear that your stay was less than satisifactory. We do hope that you give Omni a second chance in the future.

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Reviewed April 27, 2012

We really loved the location of this Hotel, along the Freedom Trail. There is so much to do and see within a few blocks of the Hotel.

Our Hotel room was very small but then again the Hotel is a hundred years old. I understand a lot of famous people lived there including John F Kennedy. No refrigerator in the room and no microwave oven. They would have been nice but they did have free WiFi. If you love old historic hotels, you will love this place. Even tho we had a small room, there was so much to do and we spent very little time in the room.

  • Stayed: April 2012, traveled on business
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Thank JMcLauchlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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