Rarely am I as impressed with a hotel staff as I was with the Four Seasons this trip. They are remarkably pro active. For example when I checked in, they escorted me to the elevators. When I asked for information about a local site, they had walking instructions prepared for me when I came to the lobby. There is a professionalism, interest and level of caring that is wonderfully old school and, sadly for this calibre of hotel, very rare indeed.
The hotel itself is noting special for this category of lodging, but the staff make it stand out. The beds are such that if you could fit them into a suitcase and bring them home along with the shampoo you would. Very comfortable.
My one beef...the Internet speed and connectivity, at least in my room, was sub par. I paid for the upgraded speed but it was still not acceptable. The hotel tried hard to fix it, but it was never at, let alone above, par.
Food is crazy expensive even for this category of hotel. Pancakes and juice came to $60 plus when served it the room. Not unusual I suppose, but the fleecing is obvious!
That does it take away from the incredible service and overall quality of the experience. Bravo!
- Official Description (provided by the hotel):
- Located in Boston's Back Bay, Four Seasons Hotel Boston houses 273 guest rooms including 77 luxury suites, many with postcard views of Boston's Public Garden, Beacon Hill and the gilded dome of the State House. Enjoy convenient access to Newbury Street - the Rodeo Drive of the East - as well as Charles Street's charm and the vibrant Theater District. Ideal for business and leisure travelers alike, the Hotel features exceptional complimentary amenities including: pool and 24-hour Fitness Center, Business Center, Wi-Fi, House Car and coffee & muffins in the lobby each morning. Children enjoy the Kids Passport Program, Cookie Making Classes, the chance to "Raid the Fridge" for a midnight snack, and so much more. Couples delight in Bristol Restaurant and Bar, Boston's favorite destination for dining and drinks, featuring New England seafood, steaks, the famous Bristol Burger, hand-rolled pastas, signature martinis, and special, seasonal events. Four Seasons Hotel Boston is known for its longstanding tradition of warm, welcoming, wonderful service that makes it a true home away from home for travelers. There's so much to enjoy within Four Seasons Hotel Boston's walls - and just outside our front door. ... more less
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- Also Known As:
- 4 Seasons Hotel Boston
- Four Seasons Boston
- Boston Four Seasons