Fantastic hotel. I stayed here for one night this April and it was a top tier experience. I had told them that I was going to come by and drop my bags off in the morning....and then go explore, as that's too early to check in. I was coming from another hotel, the Omni, which was only alright despite their one in SF being amazing.
I got to the Four Seasons at 11:30AM or so. I made clear that all I wanted to do was drop off my bags and they said they had a room ready! In the morning! It was amazing....and I think this happened possibly because I had to wait about 45 seconds before I could check in.
And one thing that I noticed was that the guy out front noticed my name on the luggage tags....and had my name for check in and when he talked to me. I didn't know how else he did that! After I had given my card and checked in (went very smoothly), he walked over to the elevator and pushed the floor I was going to.
It's almost sounds like a bit much, but it's great because it's all so fluid and natural....it isn't pretentious or overwrought. They were apologetic about having to wait for a very short time to check in.
The room was amazing (I've attached photos). It was overlooking the Public Garden on the fifth floor....room 525.....and was beautifully renovated. People on here have said the hotel is dated, but it is NOT. The bathrooms are brand new and they're very well done.
It was a Garden Deluxe room, so it wasn't a suite. But the room was a comfortable size with a desk and a lounge chair. The bathroom was great too....all marble and new. Great details like the thick half inch (I think) glass shower door and quality cabinets make it feel like a five star hotel. The shower pressure was firm and good....and there was also a hand held showerhead too. I didn't get to use the bath and I'm super bummed I didn't, but it looked great.
The bed and linnens are perfect. It's very comfortable and not too firm....and not too soft. The pillows are especially amazing & it is just such a quality experience. The TV is great too: large, clear and bright. Most, if not all, of the stuff in the room had to be pretty new.
The view was spectacular, even though it was a grim, cold/wet/ice pellets kind of day. I bet in the summer or on a clear day, it's even better.
But you know what is a better view? The POOL. This is another area that seems pretty new/renovated. The pool is on the 8th floor overlooking the Public Garden! It's ntioned 'amazing...and the jacuzzi is great too. Perfect temperature and it's very clean. I didn't go in the pool (I was too lazy and reading in the jacuzzi was too tempting)....but the temperature was good! Not cold as somebody else mentioned!
When I got there, they had me sign in and they showed me around. The pool looks renovated and has new stone around it, the bathroom area is small....but very well done. But I don't think it matters because it was empty each time I went there (three times, the pool/exercise area is that great!).
They were very nice and I'm blanking on their names (a young man and young woman)....but they seem proud to work there and they strike you as genuinely interested in helping you out and getting to know you. It's really impressive and they're fun to talk to. They'll offer you water or a newspaper or whatever....and it's done so smoothly.
I had roomservice and it was great. I got an pasta dish with tomato/meat sause, apple pie and a crab chowder soup. It's very expensive, but it is quite good and it was right on time. It's literally like dining at the Bristol Lounge downstairs....in your room. It's pretty decadent...but cool at the same time!
They pressed and cleaned a shirt & a pair of pants, which I had spilled some stuff on and it was very quickly and done well. The lady was beyond nice and it wasn't outrageously expensive, as you might think.
I ate at the restaurant downstairs twice and the food is great....especially the burger! Wow! One of the best burgers I've ever had. The bartender was great too & a blast to talk to. They're very helpful, nice and everything just works so smoothly. Somebody noticed I looked up like I wanted to talk to a waiter about a newspaper and the manager (?) ...a nice african american man who was there both times went up to me. It was like he read my mind! He also remembered I had come previously and that was pretty impressive because I was just by myself and it's a pretty sizable place.
Overall, the stay was fantastic. It is truly a top-tier hotel, perhaps matched by the Hay Adams and Flor Blanca in Costa Rica in terms of the service/experience.....which is to say it's basically perfect. The only real thing that I noticed was that the hallway between the 8th floor lobby to the gym is oddly chilly. The weight equipment was a little old, but I feel like they're going to renovate it....because everything else in the gym/pool area was. Other than that, it's very new and looks great.
Although it's not the newest equipment, it all worked fine. And some of chairs in the Bristol Lounge were hard to sit in.
That's grasping for something to "criticize." It was a fantastic time and the manager should be really proud of his staff....they seem to take a lot of pride in working there. It's great.
And on a side note that I'll have to mention because of the tragic terrorist bombings at the marathon is the security. I left Boston on Saturday night and the bombings took place not 36 hours later....I also hung out around that area a lot. So it's kind of disturbing.
That said, they already had security on every floor at all times and I'm sure in the lobby....so it was safer than your average hotel (including other upscale ones). I'm sure that now, post bombing, security will be increased.
I had an amazing time in Boston and the Omni, which I stayed at before the FS, wasn't even close. I'll review that next, but I had to write this because of how blown away I was.
If you aren't on a budget & looking to travel to Boston, there is only one way to go: The Four Seasons.
It's simply the BEST there is in Boston!
The other thing I'll say is that, although I'm 24 (and look like I'm 17)....I didn't get talked down to, ignored or anything like that. That has happened at other "nice" hotels!
That last part is especially important for me to mention, because many times that happens and I hate people judging me just on the basis of my youthful looks.
It was a treat for myself but hopefully I can talk my parents into staying there during an upcoming trip! There is no other place to look in Boston if you're looking for a first class experience.
My thoughts & prayers go out to the people of Boston and the staff at the FS....I hope they and their families were safe. God forbid that another terrorist attack happens.....but if one did, I'm confident the FS has a solid emergency plan in place.
- Official Description (provided by the hotel):
- Located in Boston's Back Bay, Four Seasons Hotel Boston houses 273 guest rooms including 77 luxury suites, many with postcard views of Boston's Public Garden, Beacon Hill and the gilded dome of the State House. Enjoy convenient access to Newbury Street - the Rodeo Drive of the East - as well as Charles Street's charm and the vibrant Theater District. Ideal for business and leisure travelers alike, the Hotel features exceptional complimentary amenities including: pool and 24-hour Fitness Center, Business Center, Wi-Fi, House Car and coffee & muffins in the lobby each morning. Children enjoy the Kids Passport Program, Cookie Making Classes, the chance to "Raid the Fridge" for a midnight snack, and so much more. Couples delight in Bristol Restaurant and Bar, Boston's favorite destination for dining and drinks, featuring New England seafood, steaks, the famous Bristol Burger, hand-rolled pastas, signature martinis, and special, seasonal events. Four Seasons Hotel Boston is known for its longstanding tradition of warm, welcoming, wonderful service that makes it a true home away from home for travelers. There's so much to enjoy within Four Seasons Hotel Boston's walls - and just outside our front door. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Orbitz, DerbySoft Ltd Shanghai HQ Supplier Direct, Cheap Tickets, Cancelon, HotelsClick, Evoline ltd, TripOnline SA, getaroom.com and HotelQuickly so you can book your Four Seasons Hotel Boston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- 4 Seasons Hotel Boston
- Four Seasons Boston
- Boston Four Seasons