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Four Seasons Hotel Boston
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Reviews (1,937)
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1,426 - 1,431 of 1,937 reviews
Reviewed November 12, 2012

It is not hard to find nice things to say about this hotel. We enjoyed everything about our stay. The location is perfect. The view of Boston Garden from our spacious, nicely appointed room was beautiful. Great shopping and dining is just a short, pleasant walk from the hotel. Inside the hotel is a peaceful refuge from a busy day in the city. Service is attentive yet unobtrusive, they really know how to find the right balance. There are so many little details that they get right, that it is hard to choose a favorite. The health club and pool are located on the top floor with another nice view. You can go right up from your room without having to go through the lobby in your workout wear or bathing suit. This is a great hotel inside and out.

  • Stayed: November 2012, traveled as a couple
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1  Thank Ross S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSBoston, Public Relations Manager at Four Seasons Hotel Boston, responded to this reviewResponded November 16, 2012

Thank you for taking the time to share your experience with us. We’re delighted to hear that you took advantage of our central location near great shops and dining options – and also had the opportunity to enjoy the Fitness Center and pool, two of our favorite areas too (the Public Garden view never gets old – and is beautiful in all seasons!). Many thanks once again; we’re already looking forward to the chance to welcome you back again in the future.

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Reviewed November 9, 2012

This is the first review I have ever written on a hotel but after seeing so much variation in service in the hospitality world, I felt it was important to write this. The best thing about the 4 Seasons is the consistency of service no matter when you go back or what time of year you are there. The staff is exemplary and the facility is well maintained. The health club is excellent and the food is above par. The Bristol Lounge and the Bristol Burger are really a Boston Landmark by now. Recommend this 4 Seasons to everyone as a "must Stay" spot.

Room Tip: Rooms to the front have a view of the Park
  • Stayed: September 2012, traveled on business
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Thank Afshan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSBoston, Public Relations Manager at Four Seasons Hotel Boston, responded to this reviewResponded November 16, 2012

We’re honored that your first Tripadvisor review is of Four Seasons Boston – we can’t thank you enough for taking the time to share your experiences both at our Four Seasons and at our sister properties around the world. Though we’re all in different cities and towns, our hotels do share that common goal to provide the best customer service to our guests that is warm, genuine and “just right.” We’re elated that you enjoyed our Fitness Center in addition to The Bristol Lounge. It’s true that the Bristol Burger has risen to fame and it’s easy to see why! We hope to have the chance to welcome you back again in the future – it would be our sincere pleasure.

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Reviewed November 7, 2012

I was stranded here during Hurricane Sandy and Massachusetts's State of Emergency. Although the storm did not hit us, the hotel - in a timely, courteous and reassuring manner - explained precisely how we might be affected - even to the extent of bottled water and a flashlight! I was left with the impression that the Four Seasons takes its guest responsibilities very seriously, and at no time was I in the least bit worried: truly, a safe port in a storm. The precautions were not needed, but you really only get a measure of a company when the s*it is about to hit the fan, and the Four Seasons came up trumps. I don't do gushing recommendations, but on this occasion, I'll make an exception. Outstanding.

Room Tip: Facing the gardens is slightly nosier as it faces the road, but well worth it.
  • Stayed: October 2012, traveled on business
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Thank JFforde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSBoston, Public Relations Manager at Four Seasons Hotel Boston, responded to this reviewResponded November 9, 2012

Thanks so much for review. We know how difficult and unsettling it can be to be away from home during situations such as Hurricane Sandy, and we appreciate greatly that you took the time to share your experience with us. In difficult situations our thoughts always go immediately to our guests, to ensure they are safe, cared for, comfortable and well informed. We’re so glad that you felt just that - that is of the utmost importance to us, always.

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Reviewed November 7, 2012

Friday we checked in and a birthday cake awaited my wife in our room. By Saturday morning the beautiful flowers in the lobby were completely different, but equally spectacular. And then there was the small morning yoga class held on thick grass across the street in the fall colored Public Garden. Small examples which in their totality make this Four Seasons so special.

  • Stayed: October 2012, traveled as a couple
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Thank holligough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSBoston, Public Relations Manager at Four Seasons Hotel Boston, responded to this reviewResponded November 9, 2012

Thank you for your email. We’re elated that you had such a wonderful stay to celebrate your wife’s birthday and also enjoyed our morning yoga classes, lobby flowers – and hopefully much more. We so appreciate that you took the time to share this with us. We hope to have the chance to welcome you back for a night – or weekend – again soon.

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Reviewed November 5, 2012

I have stayed quite a few times at this property. It is always nice to come back to the Boston four seasons. The great location and the great staff make the stay enjoyable.
You basically get a true four seasons hotel at this property. The property in general is in very good condition. The lobby and general areas look great. It has to be noted though that the rooms haven't been refurbished very recently and especially the bathrooms might need a refurbishment as some of the rooms still have old tubs with curtains and no shower.
Generally speaking definitely one of Boston's best addresses.

  • Stayed: November 2012, traveled with friends
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1  Thank Phenompilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSBoston, Public Relations Manager at Four Seasons Hotel Boston, responded to this reviewResponded November 9, 2012

Thank you for your review. We’re honored that you’ve chosen Four Seasons Boston for your visits to the Hub and are so pleased that you enjoy our location – and most importantly, our staff. We're excited to tell you that we’ll be making enhancements starting mid-November to our guest bathrooms and event spaces, followed by our guest rooms in 2013. We’re confident that you’ll enjoy the stunning results and hope you’ll visit again soon.

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