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Four Seasons Hotel Boston
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Reviews (1,949)
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Reviewed November 7, 2012

I was stranded here during Hurricane Sandy and Massachusetts's State of Emergency. Although the storm did not hit us, the hotel - in a timely, courteous and reassuring manner - explained precisely how we might be affected - even to the extent of bottled water and a flashlight! I was left with the impression that the Four Seasons takes its guest responsibilities very seriously, and at no time was I in the least bit worried: truly, a safe port in a storm. The precautions were not needed, but you really only get a measure of a company when the s*it is about to hit the fan, and the Four Seasons came up trumps. I don't do gushing recommendations, but on this occasion, I'll make an exception. Outstanding.

Room Tip: Facing the gardens is slightly nosier as it faces the road, but well worth it.
  • Stayed: October 2012, traveled on business
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Thank JFforde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSBoston, Public Relations Manager at Four Seasons Hotel Boston, responded to this reviewResponded November 9, 2012

Thanks so much for review. We know how difficult and unsettling it can be to be away from home during situations such as Hurricane Sandy, and we appreciate greatly that you took the time to share your experience with us. In difficult situations our thoughts always go immediately to our guests, to ensure they are safe, cared for, comfortable and well informed. We’re so glad that you felt just that - that is of the utmost importance to us, always.

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Reviewed November 7, 2012

Friday we checked in and a birthday cake awaited my wife in our room. By Saturday morning the beautiful flowers in the lobby were completely different, but equally spectacular. And then there was the small morning yoga class held on thick grass across the street in the fall colored Public Garden. Small examples which in their totality make this Four Seasons so special.

  • Stayed: October 2012, traveled as a couple
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Thank holligough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSBoston, Public Relations Manager at Four Seasons Hotel Boston, responded to this reviewResponded November 9, 2012

Thank you for your email. We’re elated that you had such a wonderful stay to celebrate your wife’s birthday and also enjoyed our morning yoga classes, lobby flowers – and hopefully much more. We so appreciate that you took the time to share this with us. We hope to have the chance to welcome you back for a night – or weekend – again soon.

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Reviewed November 5, 2012

I have stayed quite a few times at this property. It is always nice to come back to the Boston four seasons. The great location and the great staff make the stay enjoyable.
You basically get a true four seasons hotel at this property. The property in general is in very good condition. The lobby and general areas look great. It has to be noted though that the rooms haven't been refurbished very recently and especially the bathrooms might need a refurbishment as some of the rooms still have old tubs with curtains and no shower.
Generally speaking definitely one of Boston's best addresses.

  • Stayed: November 2012, traveled with friends
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1  Thank Phenompilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSBoston, Public Relations Manager at Four Seasons Hotel Boston, responded to this reviewResponded November 9, 2012

Thank you for your review. We’re honored that you’ve chosen Four Seasons Boston for your visits to the Hub and are so pleased that you enjoy our location – and most importantly, our staff. We're excited to tell you that we’ll be making enhancements starting mid-November to our guest bathrooms and event spaces, followed by our guest rooms in 2013. We’re confident that you’ll enjoy the stunning results and hope you’ll visit again soon.

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Reviewed November 4, 2012

My husband and I live locally and came to the Four Seasons for our 20 th anniversary.
We spent one day alone and then brought our 3 children for the second day.
Our experience alone was magical! From the wonderfully efficant and professional front desk staff to the room service every thing was lovely.
We had to take a taxi to dinner, no car avalible. Only draw back,
Turn down service refreshed our room, fabulous.
We have been to many luxury hotels that are great when it is just adults but when you bring the kids you are automatic treated like 2 nd class citizens! But when we brought out children in for the second night my appreciation for the hotel went up.
The kids were treated wonderfully! The younger two took a cookie making class with the head pastry chef. The staff in the kitchen were attentive and really interested in making sure the children had a great time. Our thanks to all! The
attention to detail to make them feel special for our entire visit was outstanding.
The Fours Seasons Boston is truly a throw back to an era in luxury service that is worth every penny! We are already planning to return for New Year's Eve.
Thank you!

  • Stayed: November 2012
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3  Thank Holidayrevie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSBoston, Public Relations Manager at Four Seasons Hotel Boston, responded to this reviewResponded November 9, 2012

We’re absolutely elated to hear of your memorable 20th anniversary at Four Seasons Boston! What a fun idea to have alone time and family time mixed into one stay! We so appreciate you taking the time to share your experience with us as well. We’re very sorry our House Car wasn't available at the time you were headed to dinner as we would have loved the chance to have you enjoy that amenity. We’re delighted, however, that your children took advantage of our Cookie Making Classes in the Pastry Shop. We love having families in house – it’s so much fun – and we’re glad it shows. We hope we’ll have the chance to host you and your loved ones once again.

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Reviewed November 1, 2012

Good Hotel, very well located, so that you can do a lot of the interesting points in Boston by foot. Nice fitness /gym area with modern equipment where you even can let fresh / clean sneackers - if you forgott to bring your own.
Friendly staff and good service. Free WIFI in every room was a little bit slow. If you want a fast net you have to pay 15 $ a day.
What i´ve missed was a cofffe machine in the room. Beside that, room itself was well equipped an comfortable but the off/on switches/installations of the lightning are placed unfunctional. And as usuall in the US: no german TV channel available.

  • Stayed: October 2012, traveled on business
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Thank Reisebein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSBoston, Public Relations Manager at Four Seasons Hotel Boston, responded to this reviewResponded November 9, 2012

Thank you for your review. It’s wonderful to hear that you enjoyed our location, Fitness Center and service. We work diligently and passionately each day to ensure the very best service for our guests and are delighted when it shows. We've shared your feedback regarding our complimentary WIFI with our Information Technology team. We also appreciate your comment regarding coffee machines; we do have complimentary coffee and muffins in the lobby each morning and hope you were able to take advantage of that. We take each guest comment to heart and appreciate you sharing details of your visit with us as that's how we can work to improve! Many thanks.

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