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“Five Stars Experience”

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Boston Harbor Hotel
Ranked #5 of 84 Hotels in Boston
Certificate of Excellence
Reviewed August 21, 2014 via mobile

Stayed for 5 nights with my wife. Hotel located at Rowes Wharf overlooking the harbor. Hotel is grand, with spacious lounge and sitting area. Staff extremely friendly & helpful. Always waiting to greet you & offer help. The room was grand & spacious. It comprised a large bedroom, a similarly large sitting area with desk, a walk in closet a good sized bathtub/shower separated from bathroom. Viewsover harbor were beautiful. Bed & pillows were comfortable. Breakfast was expensive & a la carte only, however hotel is located on a street with several small food shops/ restaurants where one can have breakfast & coffee at cheap prices. Location is strategic. You can walk by the harbor & take boats to various locations. It is also close to Boston city center which is full of shops & restaurants. We had a wonderful time & would definitely advise you to stay at this hotel if you are seeking luxury, comfort & in compromised service.

Stayed: October 2013, traveled as a couple
4  Thank Anwar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded August 25, 2014

How wonderful it is to hear that you and your wife were able to enjoy so many aspects of the Boston Harbor Hotel at Rowes Wharf and the surrounding neighborhood. It was our pleasure to welcome you both and we thank you for mentioning our convenient location, as well as the amenities you enjoyed in your room. Thank you for sharing your experience and for your kind recommendation. Please come and visit us again soon!

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Reviewed August 21, 2014

I was there for a blues gig (James Montgomery).
the gig was fantastic, we got atable, service is not great, good but did not fit the image of excellency that the hotel wants to spread. same for the quality of food.
prices are sensible above the average in boston.
if there is a nice event is fine otherwise i do not see reasons to go there

  • Stayed: August 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Soisialachas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded August 25, 2014

Thank you for taking the time to share your experience with us. We do regret to hear that you felt the service levels and dining selections did not meet your expectations. It is critical for us to receive this type of feedback from our guests, as it gives us the opportunity to evaluate our service and make improvement when needed. We will review your comments with the departments that affected your experience and we hope you will consider returning and staying with us so that you may fully experience all we have to offer.

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Reviewed August 21, 2014

I've spent 2 nights at this wonderful facility while attend the Innovation CEO Retreat. Everything is perfect in that hotel from the rooms to the restaurants and the great meeting facilities too.
The staff is great and very helpfull and the food is just excellent. Even simple scrumbled eggs at the breakfast buffet are better than anywher else.
And the location is just amazing on the harbor and close to the downtown too.
I would definitively recommend that hotel for private or business trips to Boston.

Room Tip: If you can get a room with a view on the harbor, the sunrise and sunset are just amazing like a post...
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  • Stayed: August 2014, traveled on business
    • Value
    • Rooms
    • Service
Thank pgerwill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded August 25, 2014

You have some really beautiful shots of the harbor and of our guestrooms; thank you for sharing! We are definitely flattered to receive your kind compliments and appreciate hearing how much you enjoyed the service levels from our staff. Thank you for your kind recommendation; we look forward to seeing you again soon at the Boston Harbor Hotel at Rowes Wharf.

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Reviewed August 19, 2014

I had read all the great reviews on Trip Advisor, so I chose this hotel to visit Boston with my 69-year old mother. We both were very impressed by the beauty of our Harbor-view room and the friendly staff. Everything about the hotel really is beyond compare.

The hotel is conveniently located near the heart of the city and it was fun to enjoy live music every night right outside of the hotel. The concerts end at 10 PM, so you can still have an early night.

This was expensive for my mother and me, but it was weel worth it. I would recommend this hotel to anyone who would enjoy beauty, luxury and extra-friendly staff.

Room Tip: The harbor view was Worth the price.
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  • Stayed: August 2014, traveled with family
    • Value
    • Rooms
    • Service
Thank Chantal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded August 25, 2014

Thank you for choosing the Boston Harbor Hotel at Rowes Wharf for your visit to Boston. We are so pleased to hear that both you and your mother fully enjoyed your stay and it is a guarantee that we would love to have you return in the future. We will be sure to share your kind comments with our staff and we thank you for sharing your experience with us.

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Reviewed August 18, 2014

We've been staying at the Boston Harbor Hotel twice a year for the past five years. When we pull up to the entrance the friendly doorman welcomes us like old friends, remembering our name, where we're from and that we're visiting our daughter. The excellent service continues through check in and bellman - accommodating, professional, helpful. The rooms are beautifully decorated in a classic, formally luxurious style. Many rooms have living areas with second televisions, sofas and chairs and all have lovely marble bathrooms. The buffet breakfast - from oatmeal to smoked salmon to eggs and meats to fresh berries - is beautifully served, Three cheers!

Room Tip: Request a waterfront room.
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  • Stayed: June 2014, traveled as a couple
    • Location
    • Service
2  Thank namllu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded August 25, 2014

It is always a treat for us at the Boston Harbor Hotel at Rowes Wharf to welcome you back time after time and we thank you for taking the time to share how much you appreciate the efforts of our dedicated staff. Our top priority is to provide attentive service and to ensure that our guests are fully satisfied with their stays, and it seems we consistently meet that goal with you. We look forward to welcoming your return and we hope it is soon. Thank you for your gracious review.

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Reviewed August 16, 2014

Stayed for 4 nights in July as a family with 3 kids aged between 4 and 13.
Booked directly with the hotel and they were fantastic running through all the options and finding the best deal for us. Which had interconnected deluxe harbour view rooms which were very spacious, well appointed and with great views.
The hotel was well located for our needs and was only 15 mins walk to the common.
We found the staff to be fantastic in accommodating our needs. A gesture definitely worth mentioning is that one of the staff delivering room service noticed my sons Ipad screen was cracked. The next day we found he'd delivered a new screen to our room with the tools to replace it. When we saw him later he explained his son has cracked his and that he had a spare one.
It was a lovely gesture which speaks of someone having pride in his job and enjoying where he works ( as well as being a lovely person)
We will definitely return to the hotel on our next trip to Boston as it's these sort of things that really make a difference.

Stayed: July 2014, traveled with family
1  Thank lolmarlor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded August 25, 2014

At the Boston Harbor Hotel at Rowes Wharf, we always look forward to welcoming our younger guests, and we are delighted to hear that your family’s experience at our hotel was second-to-none. We really do have exceptional staff and it makes us happy to know that one of them went the extra mile to create the most memorable experience for you and your children. Thank you for your gracious comments regarding your stay and we hope everyone will find the occasion to return and stay with us very soon.

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Reviewed August 15, 2014

The property is well located (convenient to all T lines, train stations and ferry terminals), and very well maintained. The staff is exceedingly friendly and helpful. Select a harbor-view room if you can: the view of the water was mesmerizing at all times of day.

Room Tip: Our harbor view room was a treat: a mesmerizing view at all times of day and night.
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  • Stayed: August 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Dave K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded August 19, 2014

Thank you so much for the kind comments for our staff. It is always our priority to show each guest how important they are to us and to ensure a seamless experience. We are thrilled to read that the convenient location of the Boston Harbor Hotel at Rowes Wharf also added much value to your stay. We look forward to welcoming you back to our hotel in the very near future and thank you for your review.

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Additional Information about Boston Harbor Hotel

Address: 70 Rowes Wharf, Boston, MA 02110-3354
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 84 Hotels in Boston
Price Range: $322 - $795 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Boston Harbor Hotel 5*
Number of rooms: 230
Official Description (provided by the hotel):
A 230 room luxury five star hotel located on the waterfront at Rowes Wharf. Adjacent to the Financial District and walking distance to many different shopping areas including Fanueil Hall, Quincy Market, Downtown Crossing and the Historic North End. Close to many attractions including the New England Aquarium, Children's Museum, Trolley Tours, Whale Watches, Paul Revere House and Freedom Trail. The Spa at Rowes Wharf features a 60 foot indoor lap pool, sauna, steam room, and Jacuzzi. The workout room includes free-weights, elliptical machines, stairmasters, treadmills, bicycles and crosstrainers. All workout attire is provided including shirts, shorts, socks, towels, bathrobes, and slippers. Beneath the unmistakable arches of the Boston Harbor Hotel at Rowes Wharf, overlooking the majestic waterfront, three first-class restaurants combine to provide the perfect blend of delicate fare, scenery, and ambiance. The Rowes Wharf Sea Grille opened in May 2009 and features the freshest possible seafood artfully presented. ... more   less 
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