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“Wonderful Service Across The Board”

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Boston Harbor Hotel
Ranked #5 of 84 Hotels in Boston
Certificate of Excellence
Reviewed May 30, 2014

I was really looking forward to luxury feel of this hotel. Such a treat for a young family. But with three small children in tow, I was also dreading our reception.

I couldn't have been more pleased with the service. From the valet car parker, to the front desk, room service and turn-down staff, I was impressed at their genuine friendliness and professionalism. The children were welcomed and not ignored. Their cots and soft toys carried to our room without flinching. Their in-room food requests catered for with a smile. Nothing was too small or too trivial.

The setting on the water is beautiful. The beds very comfortable. The hotel is nice and quiet at night. The robes and toiletries high quality. The room service food and presentation fabulous.

Would highly recommend.

  • Stayed: May 2014, traveled with family
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Thank nicki h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded June 2, 2014

At the Boston Harbor Hotel at Rowes Wharf, we always look forward to welcoming our younger guests with service and amenities that cater to little ones’ needs and interests. We are so happy to learn that we were able to relieve your fears of traveling with young children and certainly appreciate your kind recommendation of our hotel. We hope you and your lovely family will visit us again soon.

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872 - 878 of 1,970 reviews

Reviewed May 29, 2014

From the moment we arrived we knew we were in a special place. We decided to take the water taxi to the BHH from Logan and arriving by boat was very cool (also cheaper and faster than a cab). A bellman met us at the dock and escorted us to the room all the while answering our questions, describing the hotel and making recommendations for places to eat and things to see.
The staff was excellent as well. To a person, they truly cared about doing what it took to make our stay a great experience. Seeing Boston from BHH is very easy to walk to most sights. We took a cab to Little Italy ($6 before tip) and enjoyed the walk back.
If you a looking for the perfect romantic getaway the Boston Harbor Hotel is the place!

Room Tip: For a special occasion, the harbor view suites are worth the extra expense. The WOW factor doesn'...
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  • Stayed: April 2014, traveled as a couple
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Thank Randy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded June 2, 2014

Rowes Wharf is a vibrant and scenic waterfront locale, and we are so pleased that you found occasion to appreciate that during your stay at the Boston Harbor Hotel at Rowes Wharf. We are grateful for your kind acknowledgment of our staff and we look forward to having you as guests again very soon. Thank you for your review.

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Reviewed May 28, 2014

This hotel was luxurious. All the staff from the front door to the housekeeping service were there for the guests! This was well worth the indulgence for a romantic getaway! Great location and able to walk to most attractions from the hotel.

Room Tip: The view of the harbor was magnificent!
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  • Stayed: May 2014, traveled as a couple
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1  Thank Phyllis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded June 2, 2014

It was our pleasure to provide you with the most romantic and enjoyable experience in Boston that we could. Your stay at the Boston Harbor Hotel at Rowes Wharf sounds like it was just perfect and we are so pleased that our staff helped to make it that way. We hope you will be visiting our hotel again soon!

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Reviewed May 28, 2014 via mobile

Beautiful and well equipped. Perfect location and friendly staff! Close to train station, Faneuil Hall and the Wharf. Spectacular view of the Harbor. Comfortable and classy decor in the room. Great amenities. If you want first class this hotel will not disappoint.

Stayed: May 2014, traveled on business
Thank Ctheworld8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded June 2, 2014

What a beautiful picture; thank you for sharing! We are so pleased that the convenient location of the Boston Harbor Hotel at Rowes Wharf worked out so well for you and we thank you for mentioning it. It would be our pleasure to welcome you back when you return to the Boston area and we thank you for your comments.

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Reviewed May 28, 2014

It was a wonderful experience! The rooms were very comfy and clean. For my son's birthday they brought apple cider and a dessert plate. The service was spectacular! I would definitely stay here again! The concierge gave excellent restaurant and attraction recommendations. The pizza place they recommended was fabulous. The pastry place in little Italy is a must try!

  • Stayed: July 2013
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1  Thank Matt T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded June 2, 2014

Happy Birthday to your son! We are delighted that your experience at the Boston Harbor Hotel at Rowes Wharf was so memorable and we thank you for sharing your experience. Please visit us again soon!

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Reviewed May 28, 2014 via mobile

When we first arrived the staff was super friendly and attentive. By the evening that had definitely decreased. The room was nice. Nothing overly fancy. You pay a premium to stay in Boston. I get that. The bed was something to note. It was very comfortable! The room service prices were high, but again, any major city will be. The pool is fantastic. They have special hours for kids. The bar staff is rude and not at all accommodating. I would suggest going to an area bar where they will appreciate your patronage. Overall, I would say it was a good stay. I don't think I would seek out this hotel again if there was an area hotel with a bit cheaper price for what we got.

  • Stayed: May 2014
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1  Thank JenniferMaryG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded June 2, 2014

Thank you for taking the time to post your review. Our hotel team value feedback from our guests, as we believe that all comments – positive or otherwise – give us the opportunity to improve the Boston Harbor Hotel at Rowes Wharf experience for our future guests. We regret that your visit did not measure up to your expectations and hope that you will consider returning in the future.

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Reviewed May 25, 2014

We can't say enough about our wonderful stay at the Boston Harbor Hotel. The beautiful room overlooking the harbor, the luxurious bedding, the robes and slippers, the welcoming staff in every area of the hotel, the lovely traditional decor and delicious meals...this is five stars in every sense of the word. We won't stay anyplace else in Boston!

Room Tip: The warerfront rooms!
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  • Stayed: May 2014, traveled as a couple
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1  Thank BetsyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded May 27, 2014

We are delighted that each and every aspect of your stay at the Boston Harbor Hotel at Rowes Wharf was enjoyable. Knowing that your experience at our hotel made your stay in Boston perfect makes us smile! Our staff aims to offer personalized service to each our guests and we thank you for taking the time to write such a positive review. We hope to see you again when your travels bring you back to Boston.

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Additional Information about Boston Harbor Hotel

Address: 70 Rowes Wharf, Boston, MA 02110-3354
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 84 Hotels in Boston
Price Range: $309 - $786 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Boston Harbor Hotel 5*
Number of rooms: 230
Official Description (provided by the hotel):
A 230 room luxury five star hotel located on the waterfront at Rowes Wharf. Adjacent to the Financial District and walking distance to many different shopping areas including Fanueil Hall, Quincy Market, Downtown Crossing and the Historic North End. Close to many attractions including the New England Aquarium, Children's Museum, Trolley Tours, Whale Watches, Paul Revere House and Freedom Trail. The Spa at Rowes Wharf features a 60 foot indoor lap pool, sauna, steam room, and Jacuzzi. The workout room includes free-weights, elliptical machines, stairmasters, treadmills, bicycles and crosstrainers. All workout attire is provided including shirts, shorts, socks, towels, bathrobes, and slippers. Beneath the unmistakable arches of the Boston Harbor Hotel at Rowes Wharf, overlooking the majestic waterfront, three first-class restaurants combine to provide the perfect blend of delicate fare, scenery, and ambiance. The Rowes Wharf Sea Grille opened in May 2009 and features the freshest possible seafood artfully presented. ... more   less 
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