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“Great for a staycation too!”

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Boston Harbor Hotel
Ranked #5 of 83 Hotels in Boston
Certificate of Excellence
Boston, Massachusetts
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great for a staycation too!”
Reviewed October 21, 2013

First, the bad (starting off with this as there is really only one flaw with the hotel) - the suite is nothing to write home about considering its name and price tag. This is the Harbor corner suite which in reality is a largish room (with no separate living room), plain decor, and basic toiletries. On a scale of 1 to 10, with 10 being so-unbelievably-plush-you-don't-want-to-emerge decor/bathroom/toiletries, this will probably be a 5.5. (eg, Raffles Hotel in Singapore will land somewhere between 8 and 9 on said scale).
But that aside, the view (the sunrise was a giant ball of orange fire) was breathtaking. Apart from the sunrise, our room on the 10th floor overlooks the dome-shaped restaurant abutting the waterfront, and the view was one of still sparking water, and tranquil little white boats moored in the middle of the bay(?). We could see planes landing and taking off from Logan Airport, but the Airport was too far for any of the noise to reach us. Water taxis are available to transport hotel guests to the Airport - very romantic, or just very different!
It's a fantastic location from which to explore all the must-dos in Boston City: Faneuil Hall (7/8 minutes), the Aquarium (5 minutes if you walk slowly), the North End (15 minutes again if you walk slowly). We had breakfast in the Sea Grill restaurant. It was pricey but pretty good. All American fare but without the arteries-bursting calories.
For me, that extra X factor was not its location or the food. It was the service. I think it is a pretty good sign a hotel chooses to place framed pictures of its employees in all the strategic places (hallway, corridor, outside the hotel). It (hopefully) says that it treats them well and puts a premium on service. It certainly feels that way during our stay. Other than having everyone greet you by name, everyone we have approached for help (room service, concierge, restaurant staff, front desk, housekeeping) was impeccable. Service was very prompt, and flawlessly and warmly polite. Most went above and beyond.
We were there for my husband's birthday, and they made it a very special one. Thank you.

Room Tip: Ask for a room with harbor views.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank PLong123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, October 28, 2013
We are honored that you chose to spend your husband’s birthday with us and are pleased to hear that our efforts created a memorable experience for you both. The convenient location of the Boston Harbor Hotel at Rowes Wharf makes it easy for our guests to make the most out of their stays and we are pleased that you had an opportunity to explore our exciting city. We are looking forward to welcoming you back in the future and we thank you for your kind review.
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Traveler tips help you choose the right room.   Room tips (574)
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English first
London, UK
Level 6 Contributor
102 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed October 19, 2013

This is a fantastically positioned hotel - right by the harbor, with easy access to the financial district, the airport and in particular the developing area of the harbor. The views of the harbor are great, particularly from the upper floors, and if you arrive there with jet lag you will get to enjoy the sun rising over the water. The rooms are very comfortable, although I found the decor now rather dated and our superior room on the 8th floor certainly didn't feel as large as the 500 sq ft claimed in the room description on the hotel's website. Breakfast in the hotel restaurant was good and the service was particularly efficient.

Room Tip: The higher the better
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlie1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, October 22, 2013
Enjoying the beautiful sunrise over the Boston Harbor is a splendid way to start your day and reinvigorate yourself after a long flight. We are very pleased to hear that our location helped you to make the most out of your stay and we look forward to welcoming you back to the Boston Harbor Hotel at Rowes Wharf very soon. Thank you for your review.
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LA
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 19, 2013

Right by all the main attractions, beautiful water view, you can take the ferry, eat lobster next door, grand hotel, walk go everywhere, nice spa and gym, but very expensive. Parking was difficult, self park was 36 dollars for just 2 hours, I recommend not to drive there unless you absolutely have to it. Use the subway, taxi, or boat. Avoid the highway robbery parking lot rate!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johnwtmb t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, October 22, 2013
Thank you for taking the time to post your review in regard to your recent stay at the Boston Harbor Hotel at Rowes Wharf. While the cost of staying here can be higher than some, our expectations are set even higher for providing our guests with an amazing stay. May we suggest using our very convenient Valet parking during your next stay, of which the rates are very comparable to other facilities? We would love to welcome you back very soon and we thank you for your review.
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Toronto, Canada
1 review
Reviewed October 18, 2013

Went to boston to visit a friend of fine and stayed at the hotel for two nights. Extremely friendly staff, room is comfortable with amenity, reasonable rate close to T. Would love to stay here in the future again!

Stayed October 2013, traveled with family
Helpful?
Thank Kate H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, October 22, 2013
We would love to have you stay with us in the future! We are pleased to have been able to accommodate you while you visited a friend and we hope you enjoyed the exciting city of Boston too! It would be our pleasure to have you as a guest in the future and we thank you for your kind review of the Boston Harbor Hotel at Rowes Wharf.
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Boston, Massachusetts
Level 4 Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 18, 2013

The Dark Bar at the Boston Harbor Hotel is my favorite watering hole in Boston. Brian the bartender knows everyone by name and you don't even have to order, he starts pouring your favorite drink when he sees you walk in the door. Gives a good pour.

Stayed October 2013, traveled solo
Helpful?
2 Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, October 22, 2013
We are definitely pleased to hear you enjoyed a drink at the ‘dark bar’ – also known as the Rowes Wharf Bar, with its rich, warm tones and inviting luxury. Our dedicated staff strives each day to provide our guests with attentive service and we will be sure to mention your approval to our bartender; it will make his day! We look forward to seeing you soon and thank you for your review of the Boston Harbor Hotel at Rowes Wharf.
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St. Peters
Level 5 Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 17, 2013

Our stay here was amazing! We had booked a city view room, but received a free upgrade to a harbor view room, which was beautiful! Everything about this hotel is first class. The concierge desk was extremely helpful (especially Rob) seeing as it was our first time in Boston. The room was spacious and the bed was very comfortable. The bathroom was huge and had every amenity you could think of. The turndown service was so nice to come back to in the evening. The pool and hot tub could use an upgrade, but that was the only bad thing I could say about this hotel. It was really top notch. It was within in walking distance of Fanuiel Hall and the North End, and I would recommend visiting both of those places.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suzq595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, October 22, 2013
The convenient location, luxurious amenities and dedicated staff of the Boston Harbor Hotel at Rowes Wharf make it simple for our guests to fully enjoy their visits to Boston and we appreciate you sharing your enjoyment too. Having you as a guest was a privilege and we look forward to seeing you again soon. Thank you for your kind review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed October 17, 2013

Stayed here for a few days after a cruise and it was fantastic. Location wise it could not be better, whether in a harbour view or city view room, you really are spoilt - our view of the harbour was simply stunning. Plenty of good restaurants (just ask the concierge for his recommendation) and places of interest are in all walking distance

The room was slightly smaller than expected but this was easily made up for by the quality, cleanliness and understated luxury. Its hard to pinpoint particularly good service as all departments were amazing, however I must say the attention to detail by the by the housekeeping staff was exceptional - yet we never heard or saw them the three days we were there!

As well as being very impressive externally it has a comfortable and calming theme throughout. Quality bed and linen helped ensure a good nights sleep, although continuous door banging from next doors room in the early hours did wake us up one night unfortunately.

Complimentary champagne and chocolates were brought to celebrate my birthday and they were very nice. Finally, being right on the water's edge, the water taxi right outside took us to the airport, provided a fitting end to a fantastic stay.

Overall an excellent hotel which I would definately return to.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank uktripperLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, October 22, 2013
It is always exciting to read about our guest’s experiences and learn that our staff and facilities helped to create a truly memorable stay for them. We have to agree that the views from our Harbor View rooms are simply spectacular and we are pleased that your birthday celebration included that and more! Thank you for letting us know how much you enjoyed your stay and we look forward to many more visits in the future. Thank you for your review of the Boston Harbor Hotel at Rowes Wharf.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Boston Harbor Hotel

Property: Boston Harbor Hotel
Address: 70 Rowes Wharf, Boston, MA 02110-3354
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 83 Hotels in Boston
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Boston Harbor Hotel 5*
Number of rooms: 230
Official Description (provided by the hotel):
A 230 room luxury five star hotel located on the waterfront at Rowes Wharf. Adjacent to the Financial District and walking distance to many different shopping areas including Fanueil Hall, Quincy Market, Downtown Crossing and the Historic North End. Close to many attractions including the New England Aquarium, Children's Museum, Trolley Tours, Whale Watches, Paul Revere House and Freedom Trail. The Spa at Rowes Wharf features a 60 foot indoor lap pool, sauna, steam room, and Jacuzzi. The workout room includes free-weights, elliptical machines, stairmasters, treadmills, bicycles and crosstrainers. All workout attire is provided including shirts, shorts, socks, towels, bathrobes, and slippers. Beneath the unmistakable arches of the Boston Harbor Hotel at Rowes Wharf, overlooking the majestic waterfront, three first-class restaurants combine to provide the perfect blend of delicate fare, scenery, and ambiance. The Rowes Wharf Sea Grille opened in May 2009 and features the freshest possible seafood artfully presented. ... more   less 
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