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“Excellent service!”

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Boston Harbor Hotel
Ranked #2 of 83 Hotels in Boston
Certificate of Excellence
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent service!”
Reviewed June 30, 2013

I travel almost weekly for work and so appreciate first rate service, particularly in a large city. My wife and I came to Boston for our 20th anniversary and stayed as Boston Harbor. It was my third time visiting the hotel and it was just as nice as I remembered with beautiful rooms, though more Four Seasons-esque vs modern and hip, but I like it for Boston. The kind gentlemen checking us in upgraded our room to an ocean view and they sent us champagne and treats when we got to our room. These are the things that make you want to write a review, which i rarely do and to acknowledge a great staff. Service like this will keep me coming back whenever I visit Boston. Thank You!!!

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
3 Thank Busytraveler1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, July 3, 2013
We are so pleased to hear that the attentive service levels you received while staying at the Boston Harbor Hotel at Rowes Wharf prompted you to write a review. We love hearing from our guests and it makes us very happy to learn your 20th Anniversary was made even more special by your experience here. Thank you very much for your kind words for our staff and we look forward to greeting you again soon!
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1,851 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (566)
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Westport, Connecticut
Level Contributor
106 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 25, 2013

BHH is an exceptionally fine establishment, especially for business travelers to Boston. We will be using this hotel as our corporate hotel during the many upcoming trips to Boston by our Executives. Excellence was shown and felt from the arrival at the front door, through reception and registration. I had inadvertently left my blazer on the back seat of my car. I called the parking garage and within 5 minutes, I had my blazer delivered by a smiling friendly person. The waiter in the Sea Grille where we had a buffet breakfast was friendly, helpful and efficient.
We highly recommend this hotel.

  • Stayed June 2013, traveled on business
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Helpful?
Thank alwestport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, July 3, 2013
We are delighted that your recent stay at the Boston Harbor Hotel at Rowes Wharf was one that exceeded your expectations and that you found the service levels from our staff to be exceptional. Your many wonderful compliments for our hotel and staff are sincerely appreciated. It is such a compliment to learn that your company will be utilizing the services of our hotel for future business trips and we look forward to welcoming you and your colleagues very soon. Thank you for your gracious review.
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Danbury, Connecticut
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 20, 2013

A downtown Financial district hotel directly on the water tthat is pristine! She is like a ship herself, classic, elegant, shining brightly on the harbor. Harbor room view was amazing. The hotel feels like Boston, historic. Patio dining on the waterfront is a must. Staff is excellent. I wish they would re-model their bathrooms, tub and shower are together with just a curtain. Needs updating, otherwise nice Asprey ammenities. Be careful of the taxi's in front, some claim their meter is broken to charge higher fares and will only accept cash.

Room Tip: ask for a harbor view room.
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  • Stayed June 2013, traveled on business
    • Value
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Helpful?
Thank NYCminute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, June 27, 2013
We thank you for such a beautiful description of the Boston Harbor Hotel at Rowes Wharf! It is certainly our goal to provide service to all of our guests that reflects the elegance of our property and your review has put it into just the perfect words. We appreciate your suggestions and will take them into consideration as we strive to give each of our guests the most exceptional experience we can. Thank you for your lovely review and we look forward to greeting you soon.
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Wilmington, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 19, 2013

took a trip to boston to see the rolling stones(6/14). arrived on the 13th rained all day and night and part of fri. the hotel i stayed at was the boston harbor hotel. if and when you go stay here. it's in the financial district close to everything. had a harbor view room. nice view of the harbor.this hotel has a harbor taxi that will take you from the airport/hotel hotel/airport. cheaper than taxi.the hotel will let you have an umbrella to walk around town if it rains. newspaper at your door in the morning. courtesy call in the morning. the hotel was a short walk to td garden arena. toured fenway park. told dave the doorman i needed a cab he flagged one down told the driver where i was going. took a walk around the hotel area got back dave gave me bottled water. little things like that will make you want to return i know i will!.. by the way the stones rocked boston ,2 1/2 hour show!

Room Tip: get a harbor view room you cant go wrong. the view is very nice
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  • Stayed June 2013, traveled solo
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Helpful?
2 Thank stonedbeggar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, June 27, 2013
We are so glad that you had the opportunity to experience the personalized service that our staff strives to provide. Our doorman is certainly a favorite among our guests and we thank you for sharing the wonderful service that you received from him. It is the little details that can make a hotel stay memorable and we are pleased that your stay at the Boston Harbor Hotel at Rowes Wharf was made memorable by all the thoughtful amenities we provide. Please come back and stay with us soon and we thank you for your gracious review.
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Hartford, Connecticut
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 19, 2013

Just returned from a weekend at the BHH. Exceptional hotel, with first class service and a first class view of the harbor! Excellent, friendly, helpful staff ! Fantastic extra large room with the most comfortable beds and pillows, and a view to die for! Can't wait to stay there again!

  • Stayed June 2013, traveled with family
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Helpful?
Thank ElizabethF701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, June 27, 2013
It is certainly the views from the Boston Harbor Hotel at Rowes Wharf that continue to impress our guests time and time again, along with the dedicated service of our staff. We are pleased to learn that your stay was so enjoyable and we look forward to welcoming you back for another stay very soon. Thank you for your review.
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Dublin, Dublin, Ireland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 17, 2013

Fabulous service. Expensive but worth it if you have the money. Exceptional housekeeping service and brilliant concierge service. Make sure to have the breakfast sitting out on the patio at the harbour - it's a great experience. Would love to go back.

  • Stayed June 2013, traveled on business
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Helpful?
1 Thank 517Paul517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, June 27, 2013
Sitting outside at the Rowes Wharf Sea Grille watching the tall ships or just enjoying the peaceful waves is a great way to take in the splendor of the harbor and experience Boston at its finest. We are thrilled that your entire stay was exceptional and we do hope that you will join us soon for another enjoyable stay at the Boston Harbor Hotel at Rowes Wharf in the future. Thank you for your review.
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 16, 2013 via mobile

I came for July 4th and had a harbor view room, wow , what a view!!! I loved this place you can see the fireworks blowing up right in front of you. Everyone was real friendly even if you are from NYC . Great neighborhood and real cool fire house right by. You can get shirts with the Boston fire dept symbol . One thing , you can't beat those view!

  • Stayed July 2012
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Helpful?
1 Thank Daulton92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, June 21, 2013
July is an amazing time to view the harbor and revel in the amazing fireworks during the Boston Harborfest and Boston Pops Fireworks Spectacular, which is coming up very soon! We are so glad that you were able to experience the Boston Harbor Hotel at Rowes Wharf and our amazing views! We look forward to greeting you again soon and we thank you for your review.
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Additional Information about Boston Harbor Hotel

Property: Boston Harbor Hotel
Address: 70 Rowes Wharf, Boston, MA 02110-3354
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 83 Hotels in Boston
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Boston Harbor Hotel 5*
Number of rooms: 230
Official Description (provided by the hotel):
A 230 room luxury five star hotel located on the waterfront at Rowes Wharf. Adjacent to the Financial District and walking distance to many different shopping areas including Fanueil Hall, Quincy Market, Downtown Crossing and the Historic North End. Close to many attractions including the New England Aquarium, Children's Museum, Trolley Tours, Whale Watches, Paul Revere House and Freedom Trail. The Spa at Rowes Wharf features a 60 foot indoor lap pool, sauna, steam room, and Jacuzzi. The workout room includes free-weights, elliptical machines, stairmasters, treadmills, bicycles and crosstrainers. All workout attire is provided including shirts, shorts, socks, towels, bathrobes, and slippers. Beneath the unmistakable arches of the Boston Harbor Hotel at Rowes Wharf, overlooking the majestic waterfront, three first-class restaurants combine to provide the perfect blend of delicate fare, scenery, and ambiance. The Rowes Wharf Sea Grille opened in May 2009 and features the freshest possible seafood artfully presented. ... more   less 
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