We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A remarkable weekend”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Boston Harbor Hotel
Ranked #5 of 83 Hotels in Boston
Certificate of Excellence
London, Canada
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“A remarkable weekend”
Reviewed April 29, 2013

My wife and I had a wonderful 3 day stay at this hotel on the weekend of April 19-21. We had planned this as a 49th wedding anniversary celebration for several months and were looking forward to seeing a Boston Bruins hockey game on Friday night.

Before we arrived, there was a mix-up in our reservation made through a third party but Jeannette in reservations at Bar Harbor took care of it promptly and professionally. When we arrived on Friday, the city was in lockdown because of the horrific events of the Boston Marathon. The management and staff of the hotel could not have tried any harder to make sure we had a great experience in spite of what was happening in the city.

When the Bruins game was cancelled Friday night, we decided to have dinner in our room as travel in the city was still confined. We had already been surprised with complimentary bottle of champagne and a plate of treats from management. Room service was excellent. Our servers set up a table for two in our room at the huge bay window overlooking the harbor and Logan airport. We were impressed enough that we asked for the same service on Sunday night. It was even more enjoyable as the planes were flying (unlike Friday night) and the lights of the harbor and Logan airport provided a picturesque setting and added to another great dinner.

Breakfast at this hotel is as good as it gets. Whether buffet style (Saturday, Sunday) or menu order (Monday), the food is top quality, well prepared and served by attentive and caring people.

From front desk to concierge, housekeeping, door men and servers and greeters in the restaurants, the staff here knows the reason you picked their hotel to stay at and they go out of their way to make sure you have good reason to come back.

Thank you Mr. Jon Crellin (hotel manager) and staff for making this a special stay. We hope to be back for our 50th.

Room Tip: We did not see the city front rooms but the harbor front rooms are beautiful with a spectacular sunr...
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kisorokid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, May 9, 2013
I am delighted to read that your recent stay at the Boston Harbor Hotel at Rowes Wharf was made entirely memorable and enjoyable by our staff, and I will be sure to share your compliments with them. We do know that our hotel is a very special place, and ensuring that our guests leave here fully satisfied is very important to us. Happy 49th Anniversary from all of us here at the hotel and we are absolutely looking forward to making your 50th Anniversary even more special! Thank you for your gracious review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,891 reviews from our community

Traveler rating
    1,499
    284
    67
    21
    20
See reviews for
470
702
77
383
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (575)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
New York
Level 6 Contributor
126 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed April 29, 2013

This is a very nice hotel, with remarkable water and city views, tastefully and conveniently appointed rooms and comfortable beds. It occupies a prime location on the water, in the financial district, near tourist sites, taxis and public transport, and there is ample self-parking in addition to the valet option. It also has possibly the nicest elevators I’ve seen in a hotel. It offers all the useful amenities, such as a well-equipped fitness center, wifi at no additional charge (no "nickel-and-dime"ing here) and 24/7 room service. The staff, from the reception desk to the concierge to housekeeping and room service, are very friendly, competent and efficient. The only oddity we encountered was the front door staff, which keeps me from giving 5 stars. 4.5 would be appropriate. The front door staff were, without exception, friendly and cheerful. However, we often felt invisible when approaching the hotel or leaving it. At times, up to 3 uniformed individuals would be standing around chatting while let ourselves in and out, and we were asked by the same gentleman each time we pulled our (distinctive) car up for valet parking whether we were checking in. We once had to go into the lobby to find someone to valet the car arriving back around 11 PM on weeknight. Now, of course we are not spoiled to the extent that we can’t open our own doors, we didn’t take it personally that we were never recognized, and we were able to track down a valet when we needed one. None of this will keep us from coming back. But, I mention it because the service level at the doors distinguished itself poorly from that of other hotels at a similar price and service level, where I’ve always been baffled by how quickly the staff get to know guests’ names and habits, and where even if the valet is busy someone is around to let us know a valet is coming back. The only other thing I’d mention is that our room was behind the elevators and we could hear a mechanical noise, which was somewhat disguised by loud bathroom fan that ran 24/7. This was not a problem for us, but if you are sensitive to such noises you may want to ask for a room away from the elevators. All in all, we were very comfortable during our stay and will be back.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Heather086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, May 9, 2013
Thank you for taking the time to provide this detailed review about your recent experience at the Boston Harbor Hotel at Rowes Wharf. While we are very happy to read that the majority of your stay exceeded your expectations, it is disappointing to hear that the service levels you received from our Valet team did not compare. We do appreciate your concern in this matter and will be sure to share your comments in order to re-emphasize our commitment to stellar customer service. Thank you again for sharing your experience and we hope you will return and stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia
Level 5 Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 28, 2013

Spectacular! World class service and I mean everyone that works at this hotel. The rooms are decorated with the finest hotels in the world in mind. The food is the best. If this isn't the best hotel I have ever stayed at it is in the top three. From check in to check out a wonderful experience.

Room Tip: City view or harbor view you won't be disappointed.
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BillyBiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, May 1, 2013
To hear that your experience – from beginning to end – exceeded your expectations makes us very happy. We work very hard at the Boston Harbor Hotel at Rowes Wharf to ensure that each of our guests receives impeccable service, and we appreciate your gracious comments. It would be our pleasure to welcome you back for another amazing stay very soon. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level 5 Contributor
89 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed April 27, 2013

This is one of the best hotels I have ever stayed in. I cannot recommend it enough.

I generally prefer new/modern hotels. This is an older building but the renovated it in a way that makes it feel new. The lobby is gorgeous and what was really impressive was the gym and spa. I have not seen a nicer gym/spa area in a non-Vegas hotel. Room was great; nice bed, clean, etc. I had the Harbor view and it was great - you can see planes taking off from Logan.

Food in the restaurant is A+. Staff is very friendly and on point, always opening the door. I liked the location. All in all, just a great place. I will be staying here again when I come back to Boston.

Room Tip: Harbor View.
See more room tips
  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AdamLoewy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, May 1, 2013
It is always a treat for us to create a memorable experience for our guests and we absolutely appreciate you letting us know how much you enjoyed your stay at the Boston Harbor Hotel at Rowes Wharf. Our convenient location makes it easy to explore our wonderful city and when you are in your room, the experience continues through the spectacular views. Thank you for your gracious comments regarding your stay and we look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Portland, Maine
Level 5 Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 24, 2013

This is a very, very nice hotel. Like most fine hotels, the service provided by the staff and the way you are treated is top notch. The rooms are large, clean, and very comfortable. The best of Boston is within walking distance. Definitely consider this place! My one small gripe about this place is that there isn't coffee makers in the rooms, nor is coffee available in the lobby. There's a Starbucks to open soon downstairs, but I really want a cup in my room before venturing out and to have to order a $15.00 pot of coffee as the only option was a bummer. Another hint/tip: I don't mind paying for valet parking in the city, but self parking in this hotel couldn't be easier, and if you self park, you never have to step outside as the garage has an elevator that leads directly into the lobby of the hotel. This is a huge bonus in the winter, especially if you have luggage.

Room Tip: Rooms on the city view side may not be high enough to get a real commanding view of the city, so you...
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jonnyqball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, May 1, 2013
Thank you for taking the time to let us know about your recent stay at the Boston Harbor Hotel at Rowes Wharf. It is always our goal to deliver exceptional quality and service to our guests, and we are delighted that your stay met that goal. However, we do regret that you were not made aware that complimentary coffee and tea are available every morning in our lobby. We thank you for your comments as we continually look to improve our services and product. Thank you for your kind comments for our staff and accommodations and we look forward to having you stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland, California
Level 6 Contributor
88 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed April 20, 2013

This is a very fine hotel. Location is a bit away from the center of things, but an easy walk to the Financial District, the North End, South Station, and the T. I had a deluxe king room on the 12th floor. Most hotels would call this room a junior suite, as it has a separate sitting area with a full size sofa and a very large closet/dressing area between the bedroom and the bathroom.

The amenities are excellent, including ample plush towels and top quality English toiletries. Service is really excellent - polished and friendly. The maids did a great job keeping the room clean and well-stocked with towels, etc. The health club was awesome, and included a large well-maintained pool and jacuzzi, steam room and sauna, and an unusually well equipped work-out room - all free of charge to hotel guests.

I was here for the marathon. The hotel provided a complimentary shuttle to the bus loading zone at the Common - a really nice touch.

A few negatives. The free internet is virtually worthless due to lack of bandwidth. There was quite a bit of noise from the hallway, especially from the service area adjacent to my room. Staff did not seem to realize how much noise they were making repeatedly slamming the door throughout the day. Finally, the front desk clerk who checked me in deliberately gave me the wrong type of room (Superior vs. Deluxe). This disturbing error was quickly rectified when I called to complain.

I've stayed at many Boston hotels over the years and would rank the Boston Harbor at the top level. I would absolutely stay here again.

Room Tip: The deluxe room is really a junior suite and definitely worth the extra money.
See more room tips
  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank acek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, April 24, 2013
Thank you for sharing your recent experience at the Boston Harbor Hotel at Rowes Wharf. We strive to create an enjoyable visit for each of our guests and while we are thrilled that our luxury amenities made your stay more comfortable, we do regret that you encountered any inconveniences while here. Addressing the items mentioned within your review will be foremost on our list and we thank you for reaching out to us. We look forward to your next visit with us and appreciate your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hastings, MI
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 17, 2013

Cannot say enough about how wonderful the staff and facilities were at the Boston Harbor Hotel during my 5 day stay for the Boston Marathon. We arrived a little early for check-in on Thursday and were upgraded to a junior suite on the top floor which had an amazing city view. The suite was spacious and very comfortable. The health club facilities and pool were top-notch and I especially enjoyed the salt water pool. We had one of my most memorable meals ever at the Meritage restaurant and another excellent meal at the Rowe's Wharf Sea Grille. On marathon morning, I requested something quick to take with us for the race for breakfast and were prepared a wonderful carry-out of hot oatmeal and fruit. When my friend and I finally made it back to the hotel after the tragic bombing, they were so kind and helpful. They brought up buckets of ice for my friend's ice bath and hot chocolate for us. I was overwhelmed with how wonderful everyone was. Thank you Boston Harbor Hotel for making us feel so cared for.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TriDiMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, April 24, 2013
In the wake of the unbelievable events that occurred in our city, our guests became our central focus. It was certainly our pleasure to provide you and your friend the necessary means to prepare for race day and to find a little peace of mind post-race. Thank you for thinking of us and taking the time to post your kind review. We will be sure to share your review with our entire staff as we know it will brighten their day. It was an honor to have you and your friend stay with us and we hope to welcome you back to the Boston Harbor Hotel at Rowes Wharf very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Boston hotels
Downtown
InterContinental Boston
Seaport District / South Boston Waterfront
Seaport Boston Hotel
Seaport Boston Hotel
#2 of 83 in Boston
4,778 reviews
Downtown
Four Seasons Hotel Boston
Show Prices
Show Prices
Show Prices
Downtown
The Langham, Boston
The Langham, Boston
#18 of 83 in Boston
2,275 reviews
Downtown
XV Beacon
XV Beacon
#13 of 83 in Boston
1,114 reviews
Back Bay
Lenox Hotel
Lenox Hotel
#6 of 83 in Boston
3,324 reviews
Show Prices
Show Prices
Show Prices

Been to Boston Harbor Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Boston Harbor Hotel

Property: Boston Harbor Hotel
Address: 70 Rowes Wharf, Boston, MA 02110-3354
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 83 Hotels in Boston
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Boston Harbor Hotel 5*
Number of rooms: 230
Official Description (provided by the hotel):
A 230 room luxury five star hotel located on the waterfront at Rowes Wharf. Adjacent to the Financial District and walking distance to many different shopping areas including Fanueil Hall, Quincy Market, Downtown Crossing and the Historic North End. Close to many attractions including the New England Aquarium, Children's Museum, Trolley Tours, Whale Watches, Paul Revere House and Freedom Trail. The Spa at Rowes Wharf features a 60 foot indoor lap pool, sauna, steam room, and Jacuzzi. The workout room includes free-weights, elliptical machines, stairmasters, treadmills, bicycles and crosstrainers. All workout attire is provided including shirts, shorts, socks, towels, bathrobes, and slippers. Beneath the unmistakable arches of the Boston Harbor Hotel at Rowes Wharf, overlooking the majestic waterfront, three first-class restaurants combine to provide the perfect blend of delicate fare, scenery, and ambiance. The Rowes Wharf Sea Grille opened in May 2009 and features the freshest possible seafood artfully presented. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Cancelon, Booking.com, Hotels.com, Orbitz, TripOnline SA, Hotwire, Priceline, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Boston Harbor Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing