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“Boston Road Trip”

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Boston Harbor Hotel
Ranked #3 of 83 Hotels in Boston
Certificate of Excellence
Billings MT
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Boston Road Trip”
5 of 5 bubbles Reviewed March 16, 2013

I was in Boston this past week for work.
The Boston Harbor Hotel is in a great location, the staff is excellent and the rooms are spacious with lovely views of the Harbor. I would consider it my Boston home away from home.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bizzy4424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, March 20, 2013
To be considered your home away from home is a true honor and we extend our sincerest thanks for your kind remarks. Our staff is committed to ensuring each of our guests experience a memorable stay and we appreciate your kind acknowledgement of their efforts. We look forward to greeting you again soon. Thank you for your kind review of the Boston Harbor Hotel at Rowes Wharf.
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1,826 reviews from our community

Traveler rating
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    273
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (559)
Date | Rating
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English first
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 15, 2013

Arrived on Saturday, March 9th to attend Boston Seafood SHow.... greeting efficient, front desk staffed with one attendant...efficient... upgraded to Rotunda Suite thanks to AMex Fine Hotels....suite was very nice, especially the bedroom with a curved wall of windows overlooking Boston Harbor. Called for ice...it is so much easier when there is an ice machine for guests.... dressed for dinnner and called for my car ... it took 30 minutes for the car to come around! We had a reservation for dinner at the Four Seasons.... that is another story....so nice.... then next morning car ready in no time... on Monday I had a meeting at Seaport Hotel and called for my car at 6:45 A.M. I was told it would be 20 minutes.... I said this was UNACCEPTABLE for a hotel claiming 5 stars! Car came up in about 12 minutes... UNACCCEPTALE.. drive 1/2 mile to Seaport Hotel... boss was calling to see where I was... told him pulling into parking garage...WHEW! After meeting back to BHH and ordered breakfast from room service... took about 12 minutres and scrambled eggs, toast, sausage, tea and juice...PERFECT.... then check out and my car was still p[arked out from..told doorman I would be less than an hour.... he must havefigured it would take too long to retrieve car...

Room Tip: seems all rooms are in good shape.... higher floors remove steet noise
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gocio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, March 20, 2013
Thank you for taking the time to provide us with such a detailed review about your recent experience at the Boston Harbor Hotel at Rowes Wharf. We are thrilled that you had the opportunity to enjoy the breathtaking views of Boston Harbor during your stay, but do regret that you encountered issues when it came to retrieving your car. Our guest’s comfort and satisfaction are our top priority and we thank you for alerting us to this concern. We look forward to welcoming your return for the exceptional stay that you deserve. Thank you for your review.
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Borgarnes, Myrasysla, Iceland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 15, 2013

Went for the seafood show 9th - 12th of March. Service, location and effectiveness really worked for us. Have been on many hotels in Boston before but this one is the best so far.
Recommend highly for pleasure as business people who like comfort visiting Boston.

Excellent staff

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kristjanrafnsig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, March 20, 2013
We are delighted that your recent stay at the Boston Harbor Hotel at Rowes Wharf was one that exceeded your expectations and that our convenient location fully met your needs. Your gracious compliments for our hotel and staff are sincerely appreciated and we look forward to welcoming you back very soon.
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Madeira
Level Contributor
85 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed March 14, 2013

Book this fine hotel to relax after two intensive weeks on the road to relax and recharge. Unfortunately, a few issues spoiled the week-end; I got disturbed by the noisy elevators. First spent a night directly next to the elevator shaft, moved room the following day and it improved slightly but it was not perfectly quiet. I would suggest to equip doors with new door stopper as well, to limit door slamming. Room's decor is very classic, nice size. Bathrooms need renovation (walk.-in showers missing).
Service was good overall the hotel. Spa is very good and well appointed. Internet comes for free, thank you.

Room Tip: As far as you can from the elevator.
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  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JC64Madeira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, March 20, 2013
It was certainly our pleasure to welcome you as a guest at the Boston Harbor Hotel at Rowes Wharf, and we sincerely apologize for not providing you with a restful and relaxing weekend as you had hoped. Thank you for giving us the opportunity to provide you with better accommodations during your stay, and your suggestions will be taken into consideration. We are happy to learn that you enjoyed The Spa and hope that it added a bit of refreshment to your weekend. Thank you for sharing your experience and we hope to be able to welcome you back very soon.
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San Francisco, California
Level Contributor
136 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed March 14, 2013

Spacious rooms with sitting area. Comfortable beds and linens. Furniture is a bit old fashioned. The staff could not be more helpful. I arrived in a rental car that I needed to return before checking in. The doorman took my bags and gave me impeccable directions to the rental car return -- no small feat in the one way streets of Boston -- and was waiting with my bags when I returned. Meritage Restaurant continues to be stellar with a beautiful view and superb service. Access to walkways on the harbor. Very convenient location for Boston business offices.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, March 20, 2013
We are delighted to read that our staff provided thoughtful and gracious service during your stay at the Boston Harbor Hotel at Rowes Wharf. It was our pleasure to watch over your bags until your return. Your stay sounds as if it was lovely and we appreciate you taking the time to share. Please visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed March 14, 2013

What makes a hotel outstanding? Indeed, the personnel. BHH excels in this respect and is located at the waterfront. For waterfront lovers ideal and like elsewhere near the waterfront ample good places to have drinks or a cosy meal. The hotel has the luxury which you expect from a 5star hotel. Well maintained, no dirty spots on the paint. Classic stylish. Bed similar to Hilton beds, so a little bit hard mattress with a luxury topper which makes you sink in and gives you that luxury sleeping experiences you love. Internet functioning very well and free. Shower not that powerful, something I missed getting up early. Plumbing somewhat noisy but a minor issue balanced against all goodies of the hotel
Plan your walk to downtown properly or if not, .... you may walk through streets where you do not want to be. If you do not know Boston very well and go downtown, take a taxi the first time to Boylston Street or Beacon Hill/Park.

Last autumn we stayed in Beacon Hill Hotel and Restaurant, next time it will certainly be Boston Harbor Hotel again..

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joao_Lagoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, March 20, 2013
We are certainly flattered to be your new favorite hotel in Boston, and there is no greater compliment than to hear that a guest will be staying with us again! It is wonderful to hear that you appreciated our scenic, waterfront location and we look forward to your next visit. Thank you for your kind review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed March 13, 2013

I have nothing to say but great things about the Boston Habor Hotel. We arrived after a long drive down from Montreal around 3pm. I was expecting more people at check in but there was no line and we were served immediately. Check in took all of 2 mins and we were off to our room. I had called ahead and requested a crib for our room. At check-in I was told the room was ready and the crib was already in place. The bellman was very friendly and recommended many places that we could go visit as a family.

Once we got to the room it was very nicely appointed. We had a deluxe room which was great because it gave us a bit more space for our little one to run around. The crib was already setup with Winnie the pooh blankets and sheets as well a side bumper pads. It was perfect. The room was very clean. We had a king bed that was comfortable. We were not that high up (8th floor) but the city view was nice none the less. One small problem did occur as our toilet did not flush. I called the main desk and someone was up to our room in 5 mins to fix it. It only took about 10 mins to fix and after that there were no other problems.

We also took advantage of the indoor pool. We took our little one down for a swim both days that we were there. The staff was very helpful and extremely nice to talk with. The pool was a little bit on the cool side when you jumped in but after a few minutes you were fine. The locker rooms and fitness facilities were also second to none for a hotel.

The location is excellent. We were able to walk everywhere we wanted to go. The Children’s museum was only about a 15 min walk away, the aquarium maybe 10 mins. We usually decided to go up to the North end to eat, as the restaurants up there are great. That is about a 15 minute walk also. The area is very safe we had no problems walking back to the hotel after dinner in the evenings.

Overall we were very happy with our stay and we would definitely recommend this hotel to anyone looking for a high class place to stay in Boston.

Room Tip: Delux rooms will provide that extra space you need when traveling as a family
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mtl26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, March 20, 2013
At the Boston Harbor Hotel at Rowes Wharf, we always look forward to welcoming families and ensuring that all of your needs are met is our commitment. We are thrilled that everything was just as you expected when you arrived, and we thank you for alerting us to the problem with your bathroom. It was our pleasure to quickly remedy the situation and get you back to enjoying your stay. Thank you for your gracious compliments of our staff, accommodations and location. It would be our pleasure to welcome you and your family back for another exceptional stay very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Boston Harbor Hotel

Property: Boston Harbor Hotel
Address: 70 Rowes Wharf, Boston, MA 02110-3354
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 83 Hotels in Boston
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Boston Harbor Hotel 5*
Number of rooms: 230
Official Description (provided by the hotel):
A 230 room luxury five star hotel located on the waterfront at Rowes Wharf. Adjacent to the Financial District and walking distance to many different shopping areas including Fanueil Hall, Quincy Market, Downtown Crossing and the Historic North End. Close to many attractions including the New England Aquarium, Children's Museum, Trolley Tours, Whale Watches, Paul Revere House and Freedom Trail. The Spa at Rowes Wharf features a 60 foot indoor lap pool, sauna, steam room, and Jacuzzi. The workout room includes free-weights, elliptical machines, stairmasters, treadmills, bicycles and crosstrainers. All workout attire is provided including shirts, shorts, socks, towels, bathrobes, and slippers. Beneath the unmistakable arches of the Boston Harbor Hotel at Rowes Wharf, overlooking the majestic waterfront, three first-class restaurants combine to provide the perfect blend of delicate fare, scenery, and ambiance. The Rowes Wharf Sea Grille opened in May 2009 and features the freshest possible seafood artfully presented. ... more   less 
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