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“The Inn with HEART in Boston!”

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The Inn at Longwood Medical
Ranked #41 of 83 Hotels in Boston
Certificate of Excellence
upstate NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The Inn with HEART in Boston!”
Reviewed June 15, 2009

Recently our family had the pleasure to again stay at The Best Western Inn at Longwood Medical while our son was hospitalized in Boston. As usual, the rooms and beds were comfy and clean, staff supportive and friendly, and the location perfect (as well as the room rate reasonable for Boston). We have been traveling to Boston Children's for our son's complex heart condition for nearly 10 years now, but until recently we have not been fortunate enough to obtain reservations here during our stay. This hotel seemed to be very popular and availability limited. Once we experienced the Inn at Longwood, we began scheduling planned hospitalizations for our son around the hotel's room availability! We had found out first hand why it was so popular and didn't want to have to return to staying elsewhere. During our last two emergency hospital stays, the inn had no vacancies, but thanks to the caring management and staff we were finally able to get a room. The first time their desk clerk, Amy, (with the help of the manager, Bill Davies) managed to make a room available for us despite their being full to the brim. Then just last week we were again faced with the "no room at the inn" situation and about to give up. The manager, Bill Davies, went above and beyond when he heard of our predicament. We were just about to give up late at night (after checking back frequently during the day for availability) when he raced after us with the good news that there had been a cancellation and he had saved a room for us. It is so refreshing to find that there are still caring people out there who will help you when the chips are down. We will be returning to Boston and The Inn at Longwood again tomorrow for more medical treatment, and are thankful to have this refuge during times of struggle.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank niteowlpam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,103 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Saratoga Springs, NY
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 15, 2009

We have stayed at this hotel many times for 3-4 times each year when seeing a Red Sox game. For Boston, this hotel is very affordable and close to Fenway and a nice walk to downtown Boston. The staff are always friendly and helpful. check in and check out are also hastle free. I would recommend to anyone.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wileybeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
1 review
Reviewed June 15, 2009

So convenient to Fenway Park and other Boston hot spots. We had a great stay and would stay there again.

  • Stayed June 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lsull17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, NH
Level Contributor
3 reviews
Reviewed June 8, 2009

My friends and I needed a hotel for the night in Boston last minute. A good friend of mine recommended the Inn at Longwood (days inn).
I had heard of it before from my days of working in Boston, however, I had never stayed there.
We loved it! Great location, friendly staff and perfect hotel value for our needs.

  • Stayed June 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pinkhoops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 2, 2009

The thing I particularly appreciated about the Inn was the highly successful effort made by the room manager to make sure my family had rooms near eachother and that my aged parents would be close to - but not next to! - the elevator. In addition, the parking situation was ideal: one is charged only once a day, and one is free to come and go as many times a day as one likes at no additional charge. In Boston, this is worth its weight in gold! Thank you to the hotel staff for their outstanding efforts on behalf of my family!

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dalahesten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire
2 reviews
Reviewed June 2, 2009

We stayed at the Best Western while my daughter was at Children's Hospital. While it was very convient and close, the problem arose when after we left we checked our statement for our debit card and had been charged twice for that one night. Two weeks later we went back thinking it was a fluke and respecting that people make mistakes, and it happened a second time. Being out $250 for 48 hours while you have already been hit with unexspected medical charges and days out of work is just another burden to place on an already stressed family. As I am sure that it was not done on purpose, they need to pay more attention and offer an appology afterwards for the mistake. It took three phone calls to get the charge reversed and finally on the final call is when they offered an apology.
Great location, but common mistakes put added stress on the families who do not need any more burdens.
Have you checked you credit card statement?
Next time we will use cash

  • Stayed March 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StaciBlair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cliinton NY
1 review
Reviewed May 28, 2009

I was staying at the Best Western because it was walking distance to the college where I was attending a commencement. I rushed out in the morning and forgot that I left my camcorder charger with spare battery in the
wall outlet. I called as soon as I realized my error and was transferred to Housekeeping. The Housekeeping Supervisor personally took on the problem, located my valuable equipment and returned them to me at my home address in Upstate New York. FANTASTIC !!!!

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JHSCliintonNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Inn at Longwood Medical

Property: The Inn at Longwood Medical
Address: 342 Longwood Ave, Boston, MA 02115-5745
Location: United States > Massachusetts > Boston > Fenway / Kenmore
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Best Value Hotel in Boston
#42 Romantic Hotel in Boston
#49 Family Hotel in Boston
#49 Business Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Inn at Longwood Medical 3.5*
Number of rooms: 155
Official Description (provided by the hotel):
This full-service hotel is walking distance to key area attractions such as the Fenway Park, Museum of Fine Arts, Boston Children's Hospital, Brigham and Women's, Dana Farber, and Harvard Medical School, Boston University, Colleges of the Fenway Northeastern Univeristy and Boston College. Easy access on the Green Line of the MBTA public transportation. Concierge service for Historic Tours of Boston and tickets to major events. ... more   less 
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Also Known As:
Best Western Plus Boston - The Inn At Longwood Medical Hotel Boston
Best Western Boston
Boston Best Western

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