We were traveling to Boston for a medical appointment for our child and relied heavily on reviews to determine where to stay because we have never been to Boston. We choose this hotel based off its proximity to the Children's Hospital and the price. These two things make this hotel the BEST option for any family traveling for a medical appointment. There are some other advantages and disadvantages for this hotel.
Location - The hotel is located about a block or less from the Children's Hospital of Boston. There is no other hotel closer to this hospital. Period. Not much more to say.
Room Rate - If you have a medical appointment, make sure you get proof that you have a medical appointment. You cannot beat the price of this hotel for a medial appointment. Awesome price.
Front Desk Staff - The front desk staff person was nice upon check in. He worked very fast even though he was checking me in and answering phones all at the same time. The hotel seems like it books up very quickly and I am assuming that again this is due to its proximity to the hospitals. So, if you know you have a medical appointment, schedule as far in advance as possible. One more thing, when we were asking a question to one of the night shift front desk staff she was very, very nice and actually gave my little girl a coloring book and small bear which was nice. My daughter liked receiving these small gifts.
Parking - Recommendation is not to check into the parking garage at the hotel until you are actually checking into the hotel. You can park in the parking garage directly across from the hospital. The rate is reasonable. We paid $10 for about 4 hours. The parking at the hotel is $20 per night in addition to your room rate. We would have thought that staying at the hotel would have been included in the parking - it is not. Also, it should be noted that you should not travel in a large vehicle and expect to park in this parking garage. The clearance for the entire parking garage attached to the hotel is 6 feet, 3 inches. So, no pick up trucks, no travel containers on top of your vehicle, large SUV's, etc. - you get the point.
Hotel - We read other reviews that said that staying higher helps to decrease the ambulance sound. We requested a higher room but were told that all the rooms were unavailable and were assigned to a room on the 5th floor on the front side (facing Longwood Ave). I must say that we only heard one siren for our one night stay so the 5th floor is not that bad. Our room (two queen beds) was clean and very nice. The thing that was not expected was how small the room actually is. When traveling with a family be prepared to feel like you are on top of each other. The bathroom is really, really small. And the tub is small too. The room is very nice and the location cannot be beat, but the actual size of the room is less than desired.
Food - The hotel is connected to a food court that has a McDonald's, Chinese food, japanese food, burrito station, a Subway, a Dunkin Donuts and a coffee shop. When traveling with a family, this food court is amazing. I think there were a stores for shopping beyond the food court but we did not explore beyond the food court. I want to note that there is a Starbucks directly across the street too. I want to say DO NOT WASTE MONEY at the restaurant affiliated with the hotel called the Longwood Grille and Bar. Just eat at one of the other restaurants in the food court and save your money or eat somewhere else. But there are no other restaurants within walking distance to this hotel. Read reviews on the restaurant and you will see that it is still operating only because there is no other options. You will see signs all over the hotel that say kids 12 and under eat free with each paying adult - which is appealing. However, the food and service in the restaurant was not worth the price. I ordered the steak tips with garlic mashed potatoes which would have been good had the steak tips been warm or hot when I got them. I ate them luke warm because I spent $15 on the meal. I think my meal was cold because our waitress seemed like she was more concerned with socializing rather than waiting on our table. We had to ask other waiters and the seating attendant to refill our drinks.
Other things to note about this hotel:
Banks - There is a Bank of America across the street.
Transportation - The hotel is located about 3 blocks from the Longwood Medical Stop on the green line of the T line in Boston. After our appointment and before our departure, we walked to subway station and did some sight seeing. So the hotel's proximity to public transportation is wonderful. There is also a bus line stop across the stree. Note, there is not a place to buy a ticket to get on the subway, you have to buy the ticket when you get on the subway at this stop. And you can only pay with cash when getting on. Once you get into the city you can reload your subway "Charlie" card with cash or credit. Note, that children 11 and under travel for free on the subway.
Room Service - Room service comes from the Longwood Grill and Bar restaurant. So, staying with my recommendation from above. Do not order room service. We waited longer than quoted time for food and was overpriced.
Overall, we would stay at this hotel again and will need to stay again when doing follow up checks for our child. Lesson's learned are not to eat the restaurant and maybe ask for a larger room (if available). Our rating is based off of location and price. You cannot beat these two things when it comes to this hotel in comparison to other hotels in the area.
- Official Description (provided by the hotel):
- This full-service hotel is walking distance to key area attractions such as the Fenway Park, Museum of Fine Arts, Boston Children's Hospital, Brigham and Women's, Dana Farber, and Harvard Medical School, Boston University, Colleges of the Fenway Northeastern Univeristy and Boston College. Easy access on the Green Line of the MBTA public transportation. Concierge service for Historic Tours of Boston and tickets to major events. ... more less
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- Also Known As:
- Best Western Plus Boston - The Inn At Longwood Medical Hotel Boston
- Best Western Boston
- Boston Best Western