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SeasonedFoodie
Chicago, Illinois

Excellent Staff. Hangout at the RumBa.

4.0 of 5 bubblesReviewed Aug 29, 2019via mobile
The staff here is excellent! We booked for our anniversary and found that Expedia had messed up our room. I was assured that we would be taken care of, and we were. We got the water view room we booked. There wasn't much to see from our room, but we’ll know next time. The hotel had Champagne and strawberries waiting for us when we arrived. Nice touch!

The hotel is in a good location.The concierge was knowledgeable and friendly. We loved the RumBa. Good drinks with great Bartenders!

I would recommend staying here if you’re visiting Bahston!
Date of stay: July 2019
Trip type: Traveled as a couple
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Reviewed August 27, 2019

Beautiful hotel with a fun bar and great views. Walkable to everything. Service quick and friendly. Go to the back patio on the water. The park benches overlooking the water is so relaxing after a long day!

Date of stay: August 2019
Trip type: Traveled as a couple
4  Thank Jean L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 24, 2019

I took my Mother to Boston for her 70th Birthday Celebration last week. This was my first time at this InterContinental property. The hotel was perfectly located a short walk from most attractions and accessible by private dock for water taxi. (Note be sure to use BHC Boston Harbor Cruise water taxi if you want to land on the hotel's dock.All other taxis have to drop you off at the next dock over.) Check in was a breeze and when Odalys Arroyo Felix heard we were there celebrating my Mother's birthday, she arranged to have a treat sent to the room. We stayed on the club level which made it super easy to go across the hall to grab a quick breakfast before heading out each day to sightsee. The club level staff were very knowledgeable about the city, tour groups, and restaurants and very accommodating to my Mother. The river walk behind the hotel was a perfect spot to sit by the water and watch the sun go down or hang out after a long day of walking the town. Thank you so much for making this birthday trip extra special.

Room tip: Take advantage of the waterfront rooms on the upper floors. Wonderful view!
Date of stay: August 2019
    • Value
    • Rooms
    • Service
4  Thank Katrina G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 22, 2019 via mobile

I can’t say enough about my stay at the Intercontinental Hotel in Boston. The front desk and management team were hospitable and made me feel welcome from check-in to check-out. I can honestly say I have never experienced service like this at any other hotel. A huge thanks to John for taking care of me! Looking forward to a return in the future.

Date of stay: August 2019
Trip type: Traveled on business
4  Thank markcas23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 19, 2019

Great location, service, and the club lounge has excellent breakfast and canapes in the evening. Right on the water. The staff is great, especially Jeremy. The RumBa bar is awesome, stocked with many great rums and champagnes.

Date of stay: August 2019
Trip type: Traveled as a couple
4  Thank kbeckett6
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 18, 2019 via mobile

This is a wonderful hotel. It provided a super clean room with wonderful customer service. Spacious bathroom with ample room and excellent shower. Comfortable bed with nice linens. Perfect choice for our family trip to Boston!

Date of stay: July 2019
Trip type: Traveled with family
4  Thank ahw20
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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