We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
9 people are viewing this hotel
Booking.com
$284
View deal
IHG
$269
View deal
Hotels.com
$269
View deal
Expedia.com$269
Priceline$269
Lol.travel$331
View all 22 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (5,726)
Filter reviews
5,726 results
Traveler rating
4,123
1,123
279
98
103
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
4,123
1,123
279
98
103
Show reviews that mention
All reviews south station fire station soaking tub the club lounge water view children's museum beautiful hotel room service city view the north end quincy market mini bar faneuil hall valet parking freedom trail miel rumba
Selected filters
Filter
Updating list...
315 - 320 of 5,726 reviews
Reviewed July 12, 2019

The location of this hotel is excellent but after staying at The Langham in Chicago this hotel was not of the same quality or service. We prepaid our 5 nights but at checkin they required a credit card. We had been in USA for over a week and no issues until this moment. Our PIN number on the credit card was not approved. Same thing with all of our cards. The receptionist was not overly helpful leaving me totally exasperated and concerned. After talking to the bank they informed me it was the hotels server that was the problem. The receptionist says” they have not had any problems”. This was little help to me. This should have been sorted much faster because our room was already fully paid. Bypassing the pin allowed everything to be sorted. It was their machine! We accepted an upgrade of window view for additional $35. On checkout I discovered it was actually an addidional$40 a night due to taxes. More transparency would be appreciated. The plumbing in our room was a problem. It took 5-10 minutes for bath to release hot water. The bath and sink were semi blocked and shower hot water would come and go and also took 5 minutes to resemble warm. We decided not to inform until leaving as we did not want people coming in and out of our room. Overall this hotel needs to up their game in quality of service.

Room tip: Check your taps before unpacking!
Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
4  Thank Judewinston
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
InterConBos, Manager at InterContinental Boston, an IHG Hotel, responded to this reviewResponded July 15, 2019

Dear Judewinston,

Thank you for taking time to review your stay! I hope you will accept my sincere apologies for the conditions of your visit. Rest assured this is not the standard of quality we strive to achieve and will promptly address each issue you have expressed. Your experience is the utmost importance to us. I hope you will give us another opportunity to exceed your expectations!

Warm Regards,

Christoph T. Wulff
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2019

On the waterfront in Boston this is a wonderful hotel and location. A short walk to South Station T Stop, The North End and of course walking distance to almost everything in Boston. I did a nice walk even to the Prudential Center and back. The hotel is beautiful and my room was a good size and so well kept. The staff from the front dest, Concierge and room attendants were all friendly and always asking what could they do to make your stay better. We had a lunch for a large group in Meil and the food and service was top notch. I have been to Boston numerous times but never have stayed in this hotel. For sure on my next trip to Boston, the Intercontinental will be my first choice.

Date of stay: July 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
5  Thank caneguy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
InterConBos, Manager at InterContinental Boston, an IHG Hotel, responded to this reviewResponded July 10, 2019

Dear caneguy,

InterContinental is delighted to be your primary hotel in Boston! We have a very special team of talented individuals who are genuinely interested in making your stay luxurious and carefree. Our location holds a wealth of opportunities to engage and explore the many facets of our city, while easily accessible to the best and brightest attractions of our region. With care and connections inside and out of our walls, you are sure to have a visit worth remembering. Thank you for your thorough review! We look forward to welcoming you back.

Kind Regards,

Christoph T. Wulff
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2019

We stayed there over Memorial Day weekend. Location is right by the children's museum and the Boston tea party museum. Our room was spacious and clean. We also had a lovely view of the waterfront. Staff members were helpful and kind. The only negative thing to say would be that the furniture felt worn out - it can use some updating. Overall, a great hotel and I would definitely stay there again.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
6  Thank tiredtraveler060610
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
InterConBos, Manager at InterContinental Boston, an IHG Hotel, responded to this reviewResponded July 9, 2019

Dear tiredtraveler060610,

I’m thrilled you enjoyed a relaxing stay at InterContinental Boston! We love our neighborhood and convenient access to the best sites and attractions throughout New England. Thank you for taking time to review your stay. We look forward to receiving your perspective of our property once our upcoming renovation comes to a close! Until then, our team is delighted to share their favorite in-the-know places to inspire another trip.

Kind regards,

Christoph T. Wulff
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2019 via mobile

I used my free annual night reward of my IHG membership. It was an amazing stay. The hotel was located in the center of Boston and was close to all facilities. Our trip was to visit the famous university town of Cambridge.

Date of stay: August 2018
Trip type: Traveled with family
6  Thank williamyu7888
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
InterConBos, Manager at InterContinental Boston, an IHG Hotel, responded to this reviewResponded July 8, 2019

Dear williamyu7888,

Thank you for your loyalty and kind review! InterContinental Boston's team members genuinely want to help you create memorable moments and anticipates needs to exceed expectations. Our relationships extend beyond our walls where we can connect you with hidden gems and popular attractions to enhance your stay. We are delighted you enjoyed your experience and look forward to welcoming you back.

Warm Regards,

Christoph T. Wulff
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2019

Our first visit to Boston was made exceptional by our stay at the Intercontinental Hotel Boston, located at 510 Atlantic Ave. The location was ideal, in close proximity to The Freedom Trail, and the North End. The hotel backs up to Boston Harbor, has a delightful restaurant on the water, plus park benches overlooking the water directly behind the hotel. Every hotel employee with whom we interacted was helpful, polite, and knowledgeable about the hotel, eating establishments, and directions.
The concierge staff (Luis and Adam) were outstanding. The front desk assistants were polite and accommodated our requests for early check in late checkout. Patrick, the bellman, was polite, informative, and helpful with our luggage. When we return to Boston, we will not search for any other hotel, because this one is “a gem.”

Date of stay: July 2019
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
6  Thank ralphrocket .
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
InterConBos, Manager at InterContinental Boston, an IHG Hotel, responded to this reviewResponded July 8, 2019

Dear ralphrocket .,

I’m delighted you enjoyed a revitalizing and caring stay with InterContinental Boston! We are fortunate to be located between historic and trendy attractions sure to please a wide audience. Our knowledgeable team is eager to connect you with experiences that will enhance your overall visit to our great city. We genuinely care about helping you create unforgettable memories and look forward to the opportunity to open your mind to the possibilities available to InterContinental guests.

Kind Regards,

Christoph T. Wulff
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews