We booked this hotel as part of an overall package for a 3-night stay in Boston. While we got a good deal, it was not a cheap stay. Upon arriving, we were impressed with the lovely, modern lobby and fast elevators. Our room was big, with new furniture and a flat screen TV. Beautiful, huge bathroom. Convenient desk and plugs for electronics. We had no problems with service - everyone was very friendly and willing to help. The bar was convenient - they let us take a glass of wine up to the room without any hesitation.
There were two main problems. The sliding window between the bedroom and the bathroom is a total design disaster for couples. First, it does not completely close at the bottom, so all sounds (and smells) waft right into the bedroom, directly over the bed. Second, it has only a frosted glass panel, so, if anyone goes into the bathroom in the middle of the night, the light shines through into the bedroom, waking up the other party. (The bathroom was pitch dark at night -- and, since it was all marble, you really needed light to ensure you didn't kill yourself.) Anyway, the bathroom quickly became the joke of the trip, and if nothing else, will be one of the memories of our trip to Boston.
The other problem perhaps is not unique to Intercontinental. Since everything now seems to be digital, it is nearly impossible to have a room completely dark at night. The flat screen TV had a red glowing light. The phone had a green glowing light. The clock had a blue glowing light. The sprinkler system had a white flashing light. The curtains would not close completely. It struck me as ironic that there was so much light in the room where it needed to be dark and positively no light in the bathroom, where just a little of that glow would have been helpful.
There were a few other minor things. There was no coffeemaker. Also, no lotion in the bathroom to start, but they brought some the next day without me asking. The light on the make-up mirror did not work - until they cleaned the room - and then it did. Until the next day - and then it didn't again. One of the light bulbs had burnt out on a lamp - we did not mention it and I don't think it ever got replaced. WiFi service was a bit pricey at $14.95 /day or $6.95 hour.
The location was okay for us - it was easy to find places to eat breakfast and to get on the T. But the Marriott and Boston Harbor Hotels probably would have been better locations for our touristy purposes.
Had I been alone and on business, this place would have been fine. As it was, I felt like we could have made a better choice although we had a pleasant stay anyway.
- Official Description (provided by the hotel):
- This breathtaking, modern Boston waterfront hotel stands on the site where a late-night tea party ignited the American Revolution. Located between the financial district and the booming Fort Point Channel, find yourself at the heart of the city and take in waterfront views from Miel, Boston's first Provence-themed brasserie. An urban retreat, relax and revive with an indoor lap pool and full-service spa. ... more less
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- Also Known As:
- Intercontinental Boston Hotel Boston
- Boston Intercontinental