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InterContinental Boston
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Reviews (4,823)
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All reviewssouth stationfire stationsoaking tubthe club loungeseparate showerwater viewchildren's museumthe financial districtbeautiful hotelroom servicethe north endcity viewquincy marketconcierge deskmini barfaneuil hallwater taxi
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3,566 - 3,571 of 4,823 reviews
Reviewed August 26, 2013 via mobile

Classy hotel, conveniently located near waterfront, downtown, North End, Quincy Market/Faneuil Hall. Very nice outside bar right on the harbor. Great service, attentive, modern rooms, comfortable beds!!

  • Stayed: August 2013
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Thank ranishi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2013

We stayed in a corner suite on the 5th floor that was great for two adults and two kids. They had a fruit basket in the room when we arrived which was nice and the kids immediately started chowing down on it. The room was large enough for 2 rollaways in the sitting area and had a big table that the kids used to color on when we were in the room. This hotel is right around the corner from the children's museum and about a 10 minute walk from the aquarium and a 15-20 min walk to the north end for some italian food. If you're traveling with small kids this place definitely makes it easy to get around and minimizes the walking to a lot of the child friendly destinations.

  • Stayed: August 2013, traveled with family
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Thank mr_hand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

Service was excellent and the rooms are very nice. Hotel has a great outdoor bar and a good cocktail list at RumBa. I mainly like how the hotel is walking distance to so much of what makes a Boston a great city: Financial District, Seaport, Fort Point Channel, North End and Faneuil Hall. Great stay highly recommend and will for sure stay again.

  • Stayed: September 2012, traveled with family
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Thank jonathanw733
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

I stayed here with my boyfriend and absolutely loved it! Great location near restaurants, bars, Faneuil Hall, the waterfront, and South Station. The room was fantastic (immaculate and spacious) and all of the staff was accommodating and helpful. The turndown service (compete with soft music and chocolate) made us feel ultra-pampered. I especially loved the (free!) morning yoga on the back lawn by the water. Definitely recommend!

  • Stayed: September 2012, traveled as a couple
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Thank K_Lee102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

Typical upscale business hotel with matching service level.
Breakfast (Saturday) however, took way too long to serve. The kitchen apparently could not handle the busy traffic.
Excellent location next to South Station and walking distance from city center and financial district.

  • Stayed: August 2013, traveled solo
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1  Thank DavidEllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at InterContinental Boston, responded to this reviewResponded September 4, 2013

Dear DavidEllen,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you have encountered. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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