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“Great location!”

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InterContinental Boston
Ranked #3 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersGold level
Block Island, Rhode Island
Level 4 Contributor
27 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location!”
Reviewed November 13, 2012

Though we only stayed in this hotel one night, we would definitely return when in Boston. The location is superb...two blocks from South Station in the heart of the Financial district. Very close to the Aquarium, North End, Fanuiel Hall and Haymarket Square.
The rooms are quite spacious, the bathroom huge with plenty of towels. We found it immaculately clean. The corridors have many twist and turns, so you could have difficulty finding your room, but they are very quiet.
The lobby is large, with two or three restaurants to choose from. There is a lovely area out back to sit and enjoy the sunny weather and great views of Boston Harbor.
I would highly recommend this hotel.

Room Tip: Ask for an upgrade!
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  • Stayed November 2012, traveled with family
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Helpful?
Thank cindyb24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Silicon Valley
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 12, 2012

Excellent experience over all. Spotless, comfortable rooms. Great location. Terrific service.

I particularly enjoyed the fitness center. I am something of a connoisseur of hotel fitness centers, and this was one of the best around (slightly larger and more modern than Boston Harbor Hotel).

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sir-Loin-of-Cali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truro, Nova Scotia, Canada
1 review
Reviewed November 12, 2012

Modern hotel located conveniently near all amenities. Hotel staff were very welcoming and accommodating to allow for early check in when we arrived. Valet parking worked very well and was worth the $40. Would recommend staying at this hotel.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 10, 2012

Great hotel, really comfy bed, good food with excellent waitresses in the bar area, very helpful staff all round. The location is really central, some might say a little pricey but I got a good deal and you nearly always get what you pay for with hotels.

I'd say highly recommended if you can afford it.

Stayed November 2012, traveled as a couple
Helpful?
Thank RichieEng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 6 Contributor
209 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed November 7, 2012

Even by US standards, it's spacious. Very comfortable stay after long flight to the US and excellent choice of food/room service. The wifi is charged for but there's a little lobby shop with a computer that's a bit cheaper.

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ICE-Zugfahrer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bordeaux, France
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 6, 2012

The hotel is very well located between the financial district and the new seaport district. The nearest subway station is only two blocks away and if your a good walker most of the Freedom's trail landmark are within walking distance.

Our room was spacious, stylish and confortable with a nice "méridienne" couch, a window facing desk, individual reading lights on each side of the bed and a nice sliding panel between the bathroom and the bedroom. The bathroom features both a shower and a bathtub. The sliding panel is very nice but might be a problem if someone has to go to the bathroom in the middle of the night as it is not lightproof.

On the "green" side, the room is fully equipped with high end LED bulbs.

The staff was available and competent.

My only concern is on the internet connection. This is not unique to this hotel but while most motels offer complementary internet I really don't understand why 4 or 5 stars hotel like this one are charging nearly $15 for an internet connection. Although I had to connect two different devices (laptop and smartphone) and when I connected the second device I didn't know wether or not I would be charged for the second device (the captive portal page is the same).

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christophe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George Town, Grand Cayman
Level 4 Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed November 6, 2012

Despite paying over 1000.00 for a two night stay, this hotel gives you nothing for free. Internet $15.00 a day. Receive two amazon packages at the hotel: $9.00 each. I have never been charged for that before.... Tiny bag of M&Ms in minibar $8.00. No free coffee maker in the room, or anything else. Compare this to what you get at the middle tier hotels: free internet, free receipt of packages, free coffee in the room, and often breakfast buffett in the morning, inexpensive meals at the restaurants and snacks at front desk... I am sick of being soaked, the hilton is a bit of a rip off, but this hotel is worse. will never stay at this hotel again.

Room was good, but nothing special, except lots of marble in the bathroom. Bed very firm, thin mattress, westin and hilton hotels have much better bed quality.

Room Tip: Try different hotel
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  • Stayed November 2012, traveled on business
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    • Rooms
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    • Service
Helpful?
3 Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICBoston, Director of Rooms at InterContinental Boston, responded to this review, November 9, 2012
We appreciate you taking the time to provide feedback on your recent experience at InterContinental Boston and are sorry to hear that you did not enjoy your stay with us. We do provide coffee makers in our guest rooms and apologize if this item was missing. I will be sharing your comments regarding our charges at the next hotel quality meeting. Although we are disappointed to hear that your stay was less than perfect, your feedback gives us the opportunity to improve our guest experience. Thank you again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Boston

Property: InterContinental Boston
Address: 510 Atlantic Avenue, Boston, MA 02210-2210
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Boston
#2 Luxury Hotel in Boston
#7 Green Hotel in Boston
#7 Romantic Hotel in Boston
#7 Business Hotel in Boston
#8 Family Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Boston 5*
Number of rooms: 424
Official Description (provided by the hotel):
This breathtaking, modern Boston waterfront hotel stands on the site where a late-night tea party ignited the American Revolution. Located between the financial district and the booming Fort Point Channel, find yourself at the heart of the city and take in waterfront views from Miel, Boston's first Provence-themed brasserie. An urban retreat, relax and revive with an indoor lap pool and full-service spa. ... more   less 
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Also Known As:
Intercontinental Boston Hotel Boston
Boston Intercontinental

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