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“good conference facilities and food”

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InterContinental Boston
Ranked #4 of 85 Hotels in Boston
Certificate of Excellence
GreenLeadersGold level
Reviewed October 13, 2007

Stayed here for a conference in the hotel. Convenient location a few blocks from the central South Station subway stop. My room was very quiet. Conference facilities were excellent; many of the rooms had beautiful harbor views. Food was top-notch.

Only complaint was the TV's picture was distorted and blurry, due to it being fit to a wide screen. The hotel had locked the picture controls, so I couldn't make it a normal-sized, non-distorted display.

  • Stayed: September 2007
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Thank Ikura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,389 - 4,395 of 4,687 reviews

Reviewed September 26, 2007

I took my family to Boston to celebrate two special birthdays,we picked the intercontinental with Virgin Atlantic airways.It was a wise choice in every way.The size of the bedroom,and the bathroom were very large.The waterfront is a good location as its close to the tube underground,and convenient for walking to the centre.The restaurant was good and not overly expensive by Boston prices.The staff were excellent,and all very helpfull.I would certainly stay there again.

  • Stayed: September 2007, traveled with family
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Thank tc1942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2007

New, spacious hotel on Atlantic Avenue about 200 yards from South Station. Rooms were large and well laid-out; the bathroom alone was bigger than the room in many other hotels I've stayed at. I got a Hotwire deal otherwise it would have been unaffordable! Only downside: there's a French-Provencale restaurant and room service menu of Boston specialities, but no in-house coffee shop or lighter dining, which makes the place more like a very upmarket 3-star hotel than the 5-star it aspires to be.

  • Stayed: August 2007, traveled solo
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2  Thank ICE-Zugfahrer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2007

I stayed here for one evening during a USA vacation. Every aspect of the stay at this hotel was perfect. All the staff we encountered were amazingly courteous and friendly. I chose this hotel as a Priority Club Ambassador and I was given a corner room with a sea view.

I loved the room. I opened the door to a long wide corridor, at the end turned right and there was the entry to the bathroom on the left. And then opening into a very large bedroom replete with a good sized king bed, chaise lounge, very large armchair and footstool, desk area and console with a 32 inch (I think) flat screen TV. It really was a delight!

Above the bed were two sliding doors which opened a “hatch” between the bedroom and the bathroom so (I presume) one could soak in the bath and watch TV but something I have never come across before!

The bathroom was big with a separate walk in shower and bath-tub, the latter being the largest I have seen in an American Hotel.

I paid extra for Club Access and this was excellent value. Decent lunch and breakfast provided in the lounge and the service and friendliness of the staff there helped make this a special place to relax and enjoy.

I would recommend this hotel and everything about in unreservedly!

  • Stayed: September 2007
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3  Thank jcolesw2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2007

My husband and I spent a night at the Intercontinental Hotel in Boston and it was a fabulous choice! First of all, everybody who works there from the valet parking staff to the desk staff to the concierge is friendly, helpful and courteous. They go out of their way to make sure their guests have a pleasant stay and are tremendous resources for local info; places to eat, things to do, how to get around the city etc.
The hotel is spotless and has a great location overlooking Boston Harbor. Our room was impressive with a super comfortable King sized bed with luxury linens, a down comforter and soft, fluffy pillows. There are so many comfort touches...each side of the bed has focused beam, adjustable neck reading lights that come out of the wall, the wall of windows has block-out drapes, there are plenty of lamps all around the room, there is a flat screen TV, a huge wall mirror and a granite shelf just inside the door (perfect for putting things down as you come in or out), The closet has a pair of solid, substantial doors that close with a magnetic catch and a light goes on inside it whenever it is opened.
The bathroom is beautiful with a granite topped vanity, a lighted, adjustable makeup mirror, marble floor and walls and a glass enclosed marble shower with both a showerhead and a handheld shower. The water pressure is excellent and there is plenty of hot water. There is a deep soaking tub and above it is a set of sliding panels that open to the bedroom. The bed is on the other side and I was able to watch TV from the tub in the evening and while brushing my teeth the next morning. All the furniture and wood trim throughout is high quality: dark and solid and reminded me of a sophisticated blend of Arts and Crafts/Contemporary with a touch of Asian influence. There are shoji style panels above the bed with built-in soft nightlights. There was even a chaise at the foot of the bed. Of course there are all the techno-necessities for business travelers.
What was particularly striking was the quiet; we never heard any noise from the hall or from other rooms. The carpeting is thick and the walls must be very solid. This is a wonderful choice for a romantic getaway right down to the robes, soft plush towels and deliciously scented bath products. We would stay here again in a heartbeat and will highly recommend it to our friends.

  • Stayed: September 2007, traveled as a couple
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2  Thank monkeydevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2007

I recently spent 5 days in Boston and decided to stay at the Intercontinental due to it being highly recommended by several people. I booked two months ahead with the hotel and had all the appropriate reservation numbers and stay times. Upon arrival the hotel stated that they were charging me for a night that I had not reserved or been there for, despite having a faxed copy of my reservation times. The front desk person not only ignored my complaints, but called the manager over who proceeded to raise his voice and imply that I was in the wrong. Additionally, after a call to the credit card company I discovered they had already charged me for the night not reserved.

Needless to say, I was not happy, but decided to go ahead and try the hotel out since the charge for the night in question has been removed by the credit card company. Deciding to stay was a mistake as the bathroom was dilapidated and unclean with most things being broken in the room itself. Also, getting the hotel room cleaned every day required a call to the front desk as the cleaning service had not cleaned the rooms by 3:00 PM. Upon checking out, I brought up all of these issues with a manager and was scolded for complaining and not showing up on the dates that were reserved.

The one positive point of the hotel is the concierge service, which makes excellent restaurant recommendations.

In conclusion, travelers are warned to check their reservation times and credit cards carefully if considering this hotel.

  • Stayed: August 2007, traveled with family
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8  Thank WTF001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2007

Just stayed for two nights over labor day weekend. Booked hotel through priceline and got a $125 a night rate which was excellent compared to other properties. Great room, huge bathroom with both tub and shower. Staff were professional and friendly and enjoyed our stay. We found location to be fine, only a short walk to most attractions and close to the subway. Gym and pool were incredible.

  • Stayed: September 2007, traveled as a couple
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3  Thank carrollkvn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Boston

Address: 510 Atlantic Avenue, Boston, MA 02210-2210
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Boston
#3 Luxury Hotel in Boston
#6 Green Hotel in Boston
#7 Romantic Hotel in Boston
#7 Business Hotel in Boston
#8 Family Hotel in Boston
Price Range: $205 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Boston 5*
Number of rooms: 424
Official Description (provided by the hotel):
This breathtaking, modern Boston waterfront hotel stands on the site where a late-night tea party ignited the American Revolution. Located between the financial district and the booming Fort Point Channel, find yourself at the heart of the city and take in waterfront views from Miel, Boston's first Provence-themed brasserie. An urban retreat, relax and revive with an indoor lap pool and full-service spa. ... more   less 
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Also Known As:
Intercontinental Boston Hotel Boston
Boston Intercontinental

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