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All reviews copley square great location back bay station guest lounge flour bakery rooms are small orange line within walking distance stay there again parking garage subway station few blocks boston commons freedom trail amtrak rates conference
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17 - 22 of 2,576 reviews
Reviewed 4 weeks ago

A lovely hotel, great location, priced right with great staff. Our room was very nice and well appointed.
Would definitely recommend this location to friends. Our bathroom was a bit small but that was a minor issue compared to the rest of the stay.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jac098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Title says it all.
I will start with the one plus- the room was clean. Oh, and the staff were friendly. That's that over, I don't know where to begin.
A crazy woman seemed to inhabit the lower floor, stalking the rear lift area we had to use (do not stay on the 5th floor like we did). Some really unsavoury characters seemed to be living in the hotel, we were put in the worst part of the hotel with a load of students who spent the entire night shrieking and playing loud music.
No tea or coffee making facilities in the room, so we ran the gauntlet up to the 7th floor to use the "lounge" where an adequate coffee/tea machine was found.
Couldn't wait to check out quick enough, we stupidly went to the 2nd floor for the continental breakfast. Yoghurt, fruit, and soggy pastries do not constitute a continental breakfast.
Told the staff as we left about our experience which will be put to the manager.
Now sat in Flours having a simply superb breakfast to make up for it.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank 39neilg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Good service staff, they were very polite and accommodating. Good location, Hotel is very close to the Prudential Center, Newbery St., Boston Common. Good value based on the location of the hotel the service and infrastructure.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank grsrodriguez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The location is good.

The breakfast is convenient.

But the shower water is slow.

Also the check out time is not flexible.

Two bottles of water is good.

Storing luggage is good.

General speaking, it is good.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ErxiWu8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Nice back bay location, convenient to restaurants, shopping and public transportation. Rooms are smallish, very clean, and great beds. Continental breakfast is adequate and identical every day of our stay. Hotel could use more comfortable common seating areas to make up for the small rooms.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mitch G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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