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“Second Trip Even Better than the First”

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Residence Inn by Marriott Boston Back Bay/Fenway
Ranked #12 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Newington, CT
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Second Trip Even Better than the First”
Reviewed January 14, 2014

We went back to the the Residence Inn last weekend for a birthday trip/celebration. We had stayed there in July just after it opened, and were very happy with the room and service so this was our first choice hotel for our trip.

The hotel and staff are still first-rate! We had a great queen suite on 6. Very comfortable, immaculately clean, and still looking brand new. Housekeeping does an great job. Another plus, we did not hear the bar crowd leaving the Yard House or Bar Louie, even tho we were on the Brookline Street side.

The staff is still warm and friendly - we would like to particularly mention Dottie on the front desk and Roger the manager, who seems to always be on duty. Both are great Marriott ambassadors, always happy to help and very accomodating to guests.

The breakfast buffet is varied, and the staff keeps it well stocked. Even tho "Frozen Fenway" events had the hotel pretty full, we had good luck with breakfast seating and a nice selection of food. Bar Louie next door was new since our last visit, stays open late and had a nice vibe. We would like to come back in the spring and enjoy the roof top lounge. You can walk to most destinations easily, but cabs are easy to get right on Brookline Street.

Since this hotel is very well located for events at Fenway, colleges, museums, etc, book early. We would have come back before this had we been able to get a reservation! Definitely our favorite Boston hotel!

Room Tip: Suites are in the corners, and good sized. If you are there during baseball season and are senisitiv...
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
Thank Gerry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnFenway, General Manager at Residence Inn by Marriott Boston Back Bay/Fenway, responded to this review, January 20, 2014
We are always happy to hear from our return guests and truly appreciate that you chose to stay with us again. Your glowing praise for our staff and hotel is greatly appreciated, thank you. It was a true pleasure to have you here for your birthday celebration trip and it is an honor for us to learn that the Residence Inn Boston Back Bay – Fenway is your favorite Boston hotel. Please come back and see us again soon.
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1,442 reviews from our community

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Traveler tips help you choose the right room.   Room tips (266)
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Comicguide1
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 11, 2014

There was a snowstorm in Boston from Jan 2-3. I work at a local teaching hospital. I called the Residence Inn for a room to avoid a 3 hour drive home and back for my shift the next morning. I was given a great room and there was a manager's reception that night with a free buffet. I sat in the pool area (warm and tropical) and watched it snow. The front desk people couldn't have been any nicer (thanks Kyle)! I will certainly stay there again.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Comicguide1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnFenway, General Manager at Residence Inn by Marriott Boston Back Bay/Fenway, responded to this review, January 13, 2014
Thank you for your review of the Residence Inn Boston Back Bay – Fenway. We are delighted that you chose to stay spend the night with us rather than take the possible dangerous commute home during the storm. Your kind remarks are truly appreciated and we are so glad you enjoyed watching the snow from our warm and cozy location. We look forward to welcoming you back again in the future.
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Boston, Massachusetts
1 review
Reviewed January 9, 2014

I rented out the outdoor terrace space for my 30th birthday celebration and it was a perfect location for a cocktail party. The events staff was extremely attentive and great to work with during the entire planning process and they went above and beyond to make it a special evening for my guests and I. Greta Skinner was my events planner and she could not have been more helpful and friendly! She even added special surprises to my party including a signature drink in my honor as well as flower arrangements that were completely unexpected! It was such a fun and memorable evening and I highly recommend the space and events staff to anyone looking to host a private event.

Stayed September 2013, traveled with friends
Helpful?
Thank Megan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnFenway, General Manager at Residence Inn by Marriott Boston Back Bay/Fenway, responded to this review, January 13, 2014
Happy 30th birthday! We were so happy to hear that your celebration at the Residence Inn Boston Back Bay – Fenway was enjoyed by all. Our rooftop deck with its picturesque views of the city is the perfect place for a cocktail party or special event. Thank you for your recommendations and praise for our hotel and staff. We are thrilled you had such a great time. Please visit us again soon.
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Potomac, Maryland
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 8, 2014

I have not been to Boston in years and was excited when I read about this brand new hotel. The hotel is beautiful, although it could use more signage. I almost drove by it. The staff is super nice and the rooms are well put together. So why am I calling it average? A few reasons - for a hotel open only since July, there were quite a few "dings and dents" (cracked dry wall, chipped furniture, etc.) in the room. Did no one notice? Also for a newer property, there was not one USB charger in the room. Even the low end properties have these. Since I am a Marriott Rewards member I got a 7th floor room. Well, until @10pm I heard the treadmills pounding above me - at least I hope it was treadmills. The part of the trip that really upset me, however, was the food service. I stay at lots of Residence Inns and they are know for having coffee available 24/7 and breakfast in the AM. Sometimes there was coffee and sometimes there was not. I left for appointments each AM at 6 and breakfast was not yet available. Never seen this before.

All in all, I enjoyed my stay but will probably choose another Boston area hotel for my next trip.

  • Stayed January 2014, traveled on business
    • Value
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Helpful?
2 Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnFenway, General Manager at Residence Inn by Marriott Boston Back Bay/Fenway, responded to this review, January 13, 2014
Although you have shared your praise for our staff and the aesthetics of our rooms, it is disappointing to learn that your recent experience at our hotel did not fully impress you. Customer satisfaction is our ultimate goal and we will share your feedback with the team so we can continue to improve the experience for future guests. Thank you for taking the time to post your comments. We hope to have the opportunity to welcome you back the next time you are in the area.
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Alexandria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 7, 2014 via mobile

We loved the free hot breakfast! The service of all was excellent. This is a new property near Fenway. The bed was a bit too firm for my liking, but overall a great family friendly place to stay. We stayed over New Years and took advantage of Boston's First Night activities.

  • Stayed December 2013
    • Value
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Helpful?
1 Thank kd_wvu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnFenway, General Manager at Residence Inn by Marriott Boston Back Bay/Fenway, responded to this review, January 13, 2014
It was a pleasure to have you stay with us and ring in the New Year! We’re delighted that you had the chance to attend the First Night® Boston celebration. The event is a fantastic way for the entire family to spend time together during the last few hours of the year. Thank you for sharing your lovely review. Please come back and see us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New City
Level Contributor
98 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed January 5, 2014

Excellent stay, clean room, professional staff, all around an excellent place to stay for the Frozen Fenway this past Saturday. Highly recommend the Residence by Marriott if going to a ball game at Fenway Park, its a 2 minute walk away and plenty of places to eat and drik in the neighborhood.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnFenway, General Manager at Residence Inn by Marriott Boston Back Bay/Fenway, responded to this review, January 13, 2014
Your review and recommendation are greatly appreciated. We’re so glad that you enjoyed your stay with us. The Residence Inn Boston Back Bay – Fenway is just steps away from Fenway Park where each January the Hockey East schools play at Frozen Fenway! Please come back and see us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belo Horizonte, MG
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 3, 2014

We got an extra bed for our 12 year old boy and we could bet by very well in the room.
Decent breakfast if you are not great eaters although they ran out of yogurts one day.
Workers are friendly and very helpful.
We forgot a scarf and a hat in the hotel.
The only con is parking fee US 40/ day for keeping a car in the parking lot when T-subway is good enough to get around the beatiful Boston.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ricik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnFenway, General Manager at Residence Inn by Marriott Boston Back Bay/Fenway, responded to this review, January 13, 2014
Thank you for sharing your comments about your stay at the Residence Inn Boston Back Bay – Fenway. We were glad to hear that you enjoyed your time here and found our staff to be so friendly and helpful. The next time you are visiting the area we hope to have the pleasure of welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn by Marriott Boston Back Bay/Fenway

Property: Residence Inn by Marriott Boston Back Bay/Fenway
Address: 125 Brookline Ave, Boston, MA 02215-3904
Phone Number:
Location: United States > Massachusetts > Boston > Fenway / Kenmore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 83 Hotels in Boston
Price Range (Based on Average Rates): $$$$
Hotel Class:3 star — Residence Inn by Marriott Boston Back Bay/Fenway 3*
Number of rooms: 175
Official Description (provided by the hotel):
Contemporary yet comfortable, our extended stay hotel offers a convenient location steps away from Fenway Park. The brand new suites include luxury bedding featuring thicker mattresses, full sized pullout sofa bed, fully equipped kitchen and stovetop, refrigerator, microwave oven, and dishwasher. Complimentary high speed & wireless internet access. Complimentary hot breakfast buffet, complimentary evening social (Mon - Thu), complimentary grocery shopping service. ... more   less 
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