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“AMAZING EXPERIENCE!!”

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Residence Inn Boston Downtown/Seaport
Ranked #16 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
London, Canada
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“AMAZING EXPERIENCE!!”
5 of 5 bubbles Reviewed March 21, 2014

My friends and I recently went to Boston for St. Paddy's Day and stayed at the Residence Inn Seaport/Downtown. We purchased the hotel through Groupon not knowing what we were getting ourselves into, and were blown away to say the least. It is a newer hotel with an industrial modern feel too it. From the exposed brick walls to unique furnishings, we were impressed merely by the lobby. The staff was fantastic - very friendly and quick to help with all of our needs. Our room was massive and beautiful. We had a bedroom with a king sized bed and flat screen tv, a family room also housing a tv, and a full kitchen complete with full sized fridge, dishwasher, stove, dishes and cutlery, and a table. The bathroom was spotless with a full sized tub. The hotel is very centrally located making everything accessible. The hotel did an excellent continental breakfast offering anything you could possibly imagine. We were thoroughly impressed with our stay, and I would certainly stay here again!! :)

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Meg370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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449 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (114)
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English first
Holden, Massachusetts
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed March 18, 2014

Every person whom I met and spoke with at this hotel was very curious and well informed. Could not have asked for nicer people.

The location is great for the seaport area. It's right next to a silver line stop and you can still walk over to the aquarium easily.

The building itself is amazing. It's an old candy / shoe factory that was also a gallery at some point. It was empty ~20 years before Marriott bought it. They left all the old tile and beams in place. It looks absolutely amazing. The elevator is glass and you look out into what was once an outdoor courtyard, but is now enclosed by a glass roof.

The breakfast was very good, one of the best for a free offering. Again, everyone was super nice and kept the area very clean.

The room I stayed in was a suite with 1 bedroom. The amenities were perfect. We also could not hear anyone around us.

I am for sure coming back to this hotel. Thanks for a wonderful stay.

Room Tip: Any room, my room was 2nd highest floor but they all look great
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Websterd13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oak park, il
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed March 15, 2014 via mobile

We stayed 3 nights for a family event and were 3 couples in 3 studios. While my husband and I slept like babies, the others in our group weren't as lucky. One of their rooms was noisy on Friday night and the other on Saturday night- so noisy that on each occasion our family only got a few hours sleep.it wasn't street noise, but rather other guests who sounded as if they were right in the room.
The hotel is new and beautiful and serves an excellent breakfast for free. If you go, insist on a quiet room- hopefully such a room exists. I don't know if we had a good room or if we were just lucky with our neighbors( or lack of them).

Stayed March 2014
Helpful?
1 Thank fredette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
118 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed March 9, 2014

An incredible experience with staying at what is a really cool boutique hotel, that happens to be a Marriott.

We selected the Residence Inn, for a small suite (kind of vital for sanity when traveling with an infant) and were amazed when we arrived. A refurbished warehouse building, the hotel has a really cool feel, and our room was really comfortable and well thought out.

High ceilings, exposed beams, it felt like something from a design magazine. Add into that incredibly helpful staff throughout, a delicious free breakfast, and a stone's throw away from The Boston Fire Museum, Children's Museum, and Tea Party Ships.

There's a great wine and beer store / market across the road, perfect if you want to relax in your room, and if you want to eat out, there's about 5 great restaurants within 3 blocks.

The Pros:
Great staff
Very new
Nice rooms - the size of a small apartment
Free Breakfast
Close to lots of attractions that are great for kids

The Cons:
None that we could think of

Room Tip: Away from Congress Street Side would probably be quieter, our room looked over the parking area and...
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank newYorkNashy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holden, Massachusetts, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 3, 2014

Stayed here for one night after a concert at The Garden. Our room (king suite) was larger than my first apartment, and beautiful! The front desk staff were super helpful, and helped us find great restaurants within walking distance. The complimentary breakfast in the morning was more than we expected and the coffee was good. Will definitely stay here again!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Elizabeth, Maine
Level Contributor
157 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
5 of 5 bubbles Reviewed February 25, 2014

We stayed here for one night and can't wait to go back. We stay in Boston often but this was our first visit to this hotel. We walked to the hotel from South Station. It was an easy 1/2 mile walk.
Our room was on the 5 th floor and was a very cool studio. Nice kitchen area, couch, desk area and king size bed. Great bathroom and shower and nice bath products. The room has a real urban feel with exposed brick and beams. We loved it.
We had a great free breakfast. All of the staff were very friendly and helpful. The common areas in the lobby are really nice and inviting.
The location is central, if you look on a map you will think you are further than you are. We walked to the theater district that night for a show. It was less than a mile. In the morning we had a nice walk along the waterfront to Quincy Market and the aquarium. I would say about a half mile. There are great walkways in Boston and it is easy to get around if you know where you are going. There are a couple of places to eat right across from the hotel if you do not want to venture far from your room.
I would certainly recommend this for a great place to stay for vacation or as a temporary residence for work. We will definitely be back.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Erin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newington, Connecticut
Level Contributor
106 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed February 23, 2014 via mobile

We stayed at the new Residence Inn - Downtown Seaport location for 2 days. Probably one of the best places we have stayed and certainly one of Marriott's best properties. From the initial reservation made to check out we had no complaints. The staff is friendly, helpful, and upbeat - specifically Lisa the Front Desk Manager - extremely professional and just a pleasure to deal with. The hotel itself is cool - tastefully refurbished building - spacious rooms - great amenities. We stayed in Room 215 (a corner room) large windows on both sides - full size frig, microwave, cooktop (no oven), plates, utensils, glasses - even soap, sponge, and paper towels and more. Parking is close by - expensive but that is Boston. Upon checkout we spoke with the Manager - I believe his name was Steven Brookes - genuinely concerned about our stay and that of every guest. We highly recommend the Residence Inn - Downtown Seaport location - and we hope that Marriott Corporate takes notice of this hospitality staff - just a great operation! Thanks!

Stayed February 2014, traveled as a couple
Helpful?
3 Thank Gwyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Boston Downtown/Seaport

Property: Residence Inn Boston Downtown/Seaport
Address: 370 Congress St, Boston, MA 02210-1810
Phone Number:
Location: United States > Massachusetts > Boston > Seaport District / South Boston Waterfront , South Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #16 of 83 Hotels in Boston
Price Range (Based on Average Rates): $$$$
Hotel Class:3 star — Residence Inn Boston Downtown/Seaport 3*
Number of rooms: 120
Official Description (provided by the hotel):
Located minutes from the financial district. Whether you're with us for a few days, a few weeks, or a few months, our brand new extended stay Boston hotel will provide you with all you need. Spacious studio and one bedroom suites with separate living and sleeping areas and fully equipped kitchen ready for your favorite cuisine. Free Internet for connecting to work and the outside world. Free hot breakfast to start mornings off right and evening social hours to end the day well. The new Residence Inn boasts a large cutting edge fitness center with exterior windows for strengthening your body and soul. At Residence Inn Boston Downtown Seaport, we will provide you with a great location just minutes from the Boston Convention Center, The Seaport World Trade Center, Boston's financial district, the NE Aquarium and minutes drive to historic Fenway Park ... more   less 
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