We have eaten at Legal Sea Foods over several decades and from Massachusetts through Florida. We've learned that they are somewhat pricey and that it really does matter which location you are eating at. Some are clearly better than others. We tended to eat more often over the years at the Legal Sea Food restaurant adjacent to Long Wharf on the waterfront because it was so close to our hotel, but it was typically noisy and the atmosphere was lacking. Over the years, the best location, at least for us, turned out to be the Copley Place restaurant. It is quieter and has a much better atmosphere. Our visit this year here wasn't perfect, but it ended up being entirely satisfactory. My wife absolutely loves boiled lobster and ordered a large one. But there were problems with it and the staff was solicitous and went out of their way to make sure that ultimately she was pleased with a second, replacement lobster. Genuinely quality, caring service. Now I don't particularly like lobster but I am an enormous fan of their fish chowder. It's always the best I've had. No other restaurants even come close.
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