We returned to the Back Bay after 2 years. Once again all the staff were very professional,always helpful and friendly. From the moment I stepped out of my hire car to the moment we left in heavy rain, the staff were courteous and welcoming. Thankyou!!! The breakfast was excellent, but we were disappointed that we could not have an evening meal in the Stanhope Grill. Cuffs bar seemed less busy than before. Food and drink still good. Great location, quiet but elegant and a great style. We hope it does not change too much, keep up the standards. Our room and bathroom was large, comfortable and clean. I would like to return when I am in Boston.