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“The location is good, the hotel is also good”

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Hampton Inn & Suites Boston Crosstown Center
Ranked #59 of 84 Hotels in Boston
Reviewed August 7, 2014

However, we were on the road trip, and the night before were in BestWestern Plus in Scranton, and we got so excited about their pool and jaccuzzi, that here, in this hotel, we kind of were dissappointed.
First of all, the rate was much higher! Second of all, it had pool on the top of the hotel (indoor), but not jaccuzzi. And we didn't even get to enjoy this pool, as we had other priorites (while in Bestwestern we made a pool our priority, it was so good and inviting!).
In this hotel everything was OK, just a regular hotel. Breakfast was big and filling, good variety. Otherwise nothing else to report.

  • Stayed: July 2014, traveled with family
    • Location
    • Rooms
    • Service
Thank Sasha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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692 - 698 of 1,196 reviews

Reviewed August 6, 2014

Thanks so much. Quick but excellent stay. Really friendly and helpful staff. Ample breakfast buffet with plenty of healthy options. Hotel offers shuttle to all the local attractions including hospitals (some of the best in the country) and Fenway park. We needed a cab back, but the hotel staff was helpful in recommendations.

  • Stayed: August 2014, traveled with family
    • Value
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Review collected in partnership with Hampton
1  Thank MaryK04092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2014

Bring your noise cancelling headphones if you plan on getting a full night's sleep! This hotel is situated very close to a major hospital with ambulances and police cars arriving and leaving throughout the day and night with sirens blaring.

  • Stayed: August 2014, traveled with family
    • Value
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Review collected in partnership with Hampton
1  Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGMboston, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this reviewResponded August 12, 2014

Michael
I sincerely apologize for the noise issue encountered during your stay. Our guests' comfort and safety is my number one concern. Your reviewwill assist in correcting issues in the future. I do hope that the next time you are in the area you will consider staying at our property again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2014

We stayed at this hotel for one night. We had booked a room with a king size bed online and the person at the front desk upgraded our room to a junior suite. They were extremely helpful and courteous.

There were only 2 elevators so we found ourselves having to wait prolonged periods of time for elevator. The breakfast in the morning was an amazing buffet. The seating wasn't ideal though as people were looking for seating. I believe there was more seating around the corner but no one seemed to know it was there. Parking was $25/day which I didn't know about until I got there but then again I possibly didn't look on the details of the website when booking.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Thank Daniel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2014 via mobile

This was a great place to stay. The service was excellent, the free hot breakfast was always good and the hotel clean. I was happy to have free wi-fi, too. It's an excellent pick staying here for $200 vs. staying in the city for nearly double. You can get to the city center and Freedom Trail by a quick city bus ride for $2 and a two-block walk. You can also take the city bus for $2 to South Station and catch a t-line to multiple places. It's not difficult to get around. With being next to the Boston Med Center, you do hear sirens, but I didn't find it to be that annoying. I would definitely stay here again.

  • Stayed: July 2014
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2  Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2014

Excellent! The staff was friendly and tried to help in any way! Clean hotel and great breakfast. The shuttle to and from the airport, and to the subway was a huge help. The front desk, will try and help with any information to get you to your destination.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank John U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2014

Very pleased with stay. Facilities were very well maintained. Staff very courteous, helpful. Internet connection slow was the only area that I would pass a negative, but outweighed by all of the other positives by far.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Jonathon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Boston Crosstown Center

Address: 811 Massachusetts Avenue, Boston, MA 02118-2605
Phone Number:
Location: United States > Massachusetts > Boston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Family Hotel in Boston
#53 Romantic Hotel in Boston
#57 Business Hotel in Boston
Price Range: $122 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Boston Crosstown Center 3*
Number of rooms: 175
Official Description (provided by the hotel):
The Hampton Inn and Suites Boston Crosstown Center, next to Boston University Medical School, is a friendly and contemporary hotel with an urban vibe. The 175 room hotel features a complimentary shuttle to and from the airport and to Longwood Medical area. Amenities include complimentary breakfast, indoor dipping pool and fitness room. ... more   less 
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Also Known As:
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn Boston
Boston Hampton Inn

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