I recently stayed at this hotel with my family for one night while we were touring Boston. We were staying on Marriott Rewards points, and it was available, so we went for it for a night before moving across town to another hotel.
The Courtyard is located in an historic restored apartment building, called 88 Exeter. We were a little bit confused when we first arrived, because all of the signage directly in front of the hotel entrance says 88 Exeter, rather than Courtyard by Marriott. We figured out we were in the correct place quickly enough once we looked up and saw the Courtyard sign. Just be aware, this hotel is also referred to as 88 Exeter.
The location of the hotel is only about 1 block from Copley Square, and right in the thick of a nice area with lots of other hotels, restaurants, and shopping within a couple of blocks, like the Copley Place mall, Prudential Center, and departure point for different tours like the popular duck tours. There is a Lord & Taylor directly across the street, as well as a Shaw’s supermarket, which found was helpful for picking up some snacks. Nearby restaurants include many chains, like California Pizza Kitchen, Uno, Cheesecake Factory, and PF Chang’s, as well as Dunkin’ Donuts and Starbucks for coffee. There didn’t appear to be too many independent restaurants nearby, but we really didn’t walk too far away from the hotel. The area around the hotel is very nice, tourist-friendly, and safe.
We arrived at the hotel around noon and were able to check-into our room with 2 queen beds. The lobby in the hotel is a bit awkward, probably due to the architectural constraints of the building. The front desk is right there when you walk in, with the rest of the lobby, or library, as the front desk staff referred to it, in a room attached. The library room includes one computer with internet access, as well as several seating areas. One odd thing we noticed in the lobby was a padlocked refrigerator of alcohol that sits in the empty lobby area near the front desk. It seemed a bit odd and tacky to have that sitting in the lobby the way it was, and I’m not sure why it was there. When checking us in, front desk staff was efficient, but definitely lacking in friendliness. Each time you walk into the hotel, you have to walk right past the front desk, since it’s right by the elevators and front door, but never once did the front desk staff greet us in the few times we went in and out. There wasn’t a real sense of welcoming at this hotel. I would think this would be a priority at a hotel that is trying to brand itself as a boutique version of Courtyard by Marriott.
Our room was located on the top floor, which I believe is the 10th. Since it is a relatively small hotel, there are only about 7 or 8 rooms on each floor. Our room was located on the end of our floor, which meant it was a very nice size! The room was oddly shaped, and had interesting walls that curved up to the ceiling, which gave it some character. The room had an open foyer area right when we walked in, with a table and a bit of open space, which we found to be good for storing our luggage. The room was otherwise a standard Courtyard room, with the typical bedding and décor. The area beyond the foyer seemed larger than a typical room, probably because of the odd shape. Everything was very clean and in good condition. The tv looked like it was recently replaced with a new flat screen. We had a fine view across to the shopping areas by Copley Place. The bathroom was also relatively large, although not very upgraded. It was a bit stripped down looking, without any upscale fixtures. However, it was just fine for our night, and standard for a Courtyard. Overall, the room was very comfortable and quite large for a city hotel room. I have the feeling every room in this hotel is different. Our room was also very quiet, and there is free internet via an Ethernet connection. One small complaint I had was that the desk area wasn’t overly functional for working. The desk chair was too low for comfortable working on the desk, and the tv took up a bunch of space that would otherwise be good desk space. The room also had a small refrigerator in it, although it didn’t get overly cold.
Parking at the hotel is $42 per night, and the valets were not always around. When we first arrived, we had to request that the car be taken, but later in the night, when we got our car out, there was a valet available. They were very responsive when they were around. When we needed a taxi, there were none right by the hotel, and it would have been helpful to have a valet there to call one for us.
Overall, we enjoyed our stay at this hotel. I’m not generally a fan of the Courtyard chain, but we gave it a chance, and it impressed me. The boutique-ish style of it and interesting room made it unique. I only wish the hotel could let the unique building and all of its character stand out more. The hotel has been made a bit modern and up-to-date, to conform to the standard Courtyard look. I wish they were able to decorate the hotel more in keeping with the style of the building. I would also have liked a friendlier staff to make us feel more welcome in the hotel. Otherwise, it’s good. It’s in a very nice location for touring Boston, and it’s clean and comfortable. It was a great value for us, using points. The rooms were going for around $250 per night when we were there. I’m not sure if it’s really worth this much. I know hotels in Boston are pricey, but I think you may be able to find something slightly better for that price point. It’s a solid choice, but it definitely lacks any real luxury and grandeur if that’s what you’re looking for. I think with a couple small changes, the hotel could have it all.
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- Also Known As:
- Courtyard By Marriott Boston Copley Square Hotel Boston
- Boston Marriott
- Boston Courtyard