This hotel is beyond fantastic!! I mean, the service is out of this world and the staff are absolutely amazing. My partner and I were checked in by Lauren S., a face we saw throughout our trip. She was beyond helpful and pleasant to deal with. Every time we came back from a day out she welcomed us and encouraged us to tell her about our day and what we did. We also had the pleasure of being assisted by Lauren W. who had some nice little treats waiting for us in our room for our anniversary.
They both even worked very hard together one night to try and find us a lesbian club to attend. They looked even when we had given up and called us in the room and their suggestion ended up working out really well and my partner and I had a blast! The two of them are like a dynamic duo that can not be stopped and even showed me a few things to teach my own front desk staff.
The breath-taking service didn't stop there. Paolos, the valet and Jordan, the bartender in the Ruby Room were great! They always made sure we okay before they left us to tend to other guests. Speaking of the Ruby Room, the food is very good. Every guest should certainly try it at least once. The atmosphere and colors were very vibrant and yet calming all at the same time. The pizzas were tastey and my partner LOVED the warm goat cheese and honey.
And I have to make a special thank you to Mitchell who further convinced us (after Lauren S.) to go to Wally's Jazz Club. That was the perfect cap to our already perfect trip. All hotel perosnnel could learn a lot from the Onyx as I have. It was an amazing experience that my partner and I will relive every time we are in Boston.
Thank you so much for all of your hard work!
- Official Description (provided by the hotel):
- Kimpton Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Priceline, Orbitz, Cheap Tickets, Hotwire, TripOnline SA, Cancelon, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Kimpton Onyx Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Onyx Hotel Kimpton