We stayed in this hotel as we wanted to be close to the centre of Boston, and everything really is just a short walk (Faneuil) or a quick T-ride (Harvard) or taxi away.
The hotel is stylishly comfy in the manner of other Kimpton properties we have stayed at.
Our double queen room was a little on the small side for a family of four with luggage in accordance for a 3 week trip all over the USA, but it was very comfortable nonetheless, particularly the beds, which were heavenly.
If I had to find something negative about the room, it would maybe be that some corners were quite dusty, which is understandable in a room full of furniture ( housekeeping must have trouble moving around with the vaccuum cleaner, I know I would), but not something for 'clean freaks'. Please understand that I am saying 'dusty', and not dirty, as the room was perfectly clean otherwise.
To get back to the positives, the staff in this hotel are absolutely fantastic ! Our check-in experience was a delight, were always greeted cheerily when entering or leaving the hotel, and when we got caught in a pre-Irene deluge just before we were due to leave for the airport, all of the staff at the front desk stepped in to literally save our sodden souls from what would have been a very cold, miserable & drenched trip to the airport.
They gave us a place to change, plenty of towels, a hair drier and even a bag of sweets for our 7 year-old to cheer her up. We have found Kimpton staff to be very good in the past, but this was just wonderful. Thank you all once again for your friendly professionalism, it is much appreciated, and what makes your hotel stand out.
- Official Description (provided by the hotel):
- Kimpton Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more less
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- Also Known As:
- Onyx Hotel Kimpton