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“Excellent hotel, good location at a reasonable price” 4 of 5 bubbles
Review of Kimpton Onyx Hotel

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Kimpton Onyx Hotel
Ranked #35 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Stockport
Level Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Excellent hotel, good location at a reasonable price”
4 of 5 bubbles Reviewed August 2, 2011

Stayed 3 nights here for some sightseeing around Boston. Comfortable room, friendly front-desk service at a good rate for a near city centre hotel. It is around 15mins walk from Quincy Market and the North End and close to two MTA stations for trips to Cambridge/Harvard and further into the city centre.
Would definitely stay again on a future visit to Boston.

  • Stayed July 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ramborao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,352 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (226)
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montreal,canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 1, 2011

Spent 2 nights at the Onyx Hotel in July, and upon arrival you felt like you were at home.The staff always friendly and ready to help you in any way.The room we got was very clean, the washroom was spotless.The bedsheets were fresh and crisp.The room also has a safe which I find very pratical. Location is good, within walking distance to Fanueil Hall and the North End (LITTLE ITALY), and close to a T-stop.One block away from the TD GARDENS.

The complementary wine hour at the Kimpton Hotels is always a treat.

Would recomend the Onyx to anyone looking for a great staffed hotel in Boston.

Room Tip: Join the Kimpton In Touch program which is free and get a $10 credit to be used from the mini-bar an...
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  • Stayed July 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank vincentb18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obriggs, Manager at Kimpton Onyx Hotel, responded to this review, August 24, 2011
Dear Vincentb18,

Thank you for writing a review and for your reccomendation to other travelers! It brings me great pleasure to see that you were so satisfied with your stay, from the room, to our location and to our friendly staff. We hope you plan on returning in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed August 1, 2011

This hotel is not in a good spot in Boston...You can not walk to attractions. The rooms are so small that you feel trapped!! The worst part is that the service is totally lacking... No valet out front...You have to leave your car and walk into the hotel to find someone to help you...Front desk not very helpful. We had asked for a late checkout so that we could sleep in. The front desk did not tell the maid about the late check out so the maid stormed into our room with one quick knock then opened the door around 10. I informed the front desk who didn't seem to really care....DO NOT STAY HERE!!!! Your money will be better spent somewhere else!!!!

  • Stayed July 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank traveler33324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
Level Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed July 31, 2011

We stayed at the Onyx Hotel on Portland Street over a weekend for our visit to Boston, and found the hotel through TripAdvisor recommendations and the website. We used the 'wicked' promotion and got a great rate with a $25 food credit.
The hotel staff were fantastic, very friendly and helpful with any requests. We had two rooms with king beds and they were very nice, a bit small, but all that we needed. The bathrooms are large and also very nice. The king bed was GREAT, pillows very luxurious.
We enjoyed the wine social hour at 5:00, and enjoyed after dinner drinks in the bar with friends. We ordered room service for breakfast one morning, the coffee was great and food delicious.
The hotel was a great location for us, a short walk to the Faneuil Hall area, a bit longer walk to Boston Commons to meet up with the Freedom Trail tours, and a very short walk to the North Station T. We walked to the Charles/MGH T stop to go to Harvard, and took a cab to the Back Bay area for lunch and shopping. We dined in the North End Italian area, at Francesca’s on North and Lucca on Hanover, both were withing walking distance of the hotel, had great atmosphere!
We highly recommend the Onyx Hotel!

  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BullCityGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obriggs, Manager at Kimpton Onyx Hotel, responded to this review, August 3, 2011
Dear Paris0618,

Thank you for your thoughtful review. Your recommendation is greatly appreciated and I'm delighted to hear you enjoyed your stay with us, from the location, to the food and the pillows!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 28, 2011

We spent 3 days in Boston and were really pleased with the Onyx. The hotel is well placed as close to the Heritage Trail, close to a subway station, 20 minute walk from the shops around Quincy Market.
The staff were very friendly and helpful. The rooms were well appointed - bathroom big, clean and nice products.
Breakfast highly recommended.

  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank EdinburghSarahg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansfield, Massachusetts
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed July 28, 2011

My husband and I stayed at the Onyx for our anniversary. We chose the Onyx because they are pet friendly and the price and location was perfect for us. I booked a Penthouse room for Memorial Weekend and got a great deal (by Boston standards) at $230 a night.

When we arrived, there was a cute sign with a bowl and dog biscuits welcoming our dogs. Check in was prompt and to our surprise they offered us 2 rooms for the price of 1! They had some open rooms for the weekend and since we brought our 2 Great Danes with us, they figured we could use the extra space. We were thrilled.

The room we reserved was clean and comfortable. The bed was plush and we got a great sleep. Since I had put in my reservation that it was our anniversary, they left us a complimentary bottle of champagne and chocolates which was a nice treat!

The second room, which we got complimentary, had a pull out sofa bed (no regular bed). The room was large, with a little seating area, a sink and bathroom. I’m not sure I’d want to stay in this room but it was great for our dogs.

The staff was very helpful. They offered us maps and asked if we needed recommendations – we didn’t take them up on these things though since we’re quite familiar with Boston. I also called down to request bowls because we forgot to pack ours and they promptly brought us two.

The location is great. We walked the dogs all over the city. The hotel is within 5 minutes of Faneuil Hall, the North End, and Beacon Hill. Any major attraction can be easily reached by the North Station or Haymarket T stops.

We would definitely stay here again. Between the great service, perfect location and the fact that it’s pet friendly, it was a great weekend getaway for us.

Room Tip: If you get a Penthouse room, be sure that it's a room with a bed and not a pull out
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  • Stayed May 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Traveler2585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obriggs, Manager at Kimpton Onyx Hotel, responded to this review, August 3, 2011
Dear Traveler2585,

Thank you for taking the time to write such a detailed review. I'm so happy you enjoyed the Penthouse Suite and were able to bring your pets along. Our employees love taking care of the pets that come into our hotel, and I'm glad we were able to do that of yours! We hope you will return to the Onyx the next time you are in Boston!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, AZ
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 27, 2011

My husband and I stayed at the Onyx in Boston for a quick weekend trip. The service at this hotel was absolutely amazing! The staff really went above and beyond to be helpful and were extraordinarily nice! We would definitely stay here again.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank useyourvacationtime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kimpton Onyx Hotel

Property: Kimpton Onyx Hotel
Address: 155 Portland St, Boston, MA 02114-1702
Phone Number:
Location: United States > Massachusetts > Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Spa Hotel in Boston
#18 Green Hotel in Boston
#26 Luxury Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
#34 Family Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Kimpton Onyx Hotel 4*
Number of rooms: 112
Official Description (provided by the hotel):
Kimpton Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 
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Also Known As:
Onyx Hotel Kimpton

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