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“Disappointed”

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The Boston Common Hotel and Conference Center
Ranked #80 of 84 Hotels in Boston
Reviewed September 17, 2013

I was not expecting luxury or anything, but the room I stayed in for 2 nights at this hotel was not only dirty, dusty and needed a heavy does of re-decorating, the bed folded like a taco when my husband and I tried to sleep - it needs to be replaced!!! I had the worst neck pain from it. Also, the "Free" breakfast was meager and the in-room coffee was pretty terrible. I won't be staying here again for sure. Oh, and there is not any unloading room in front of the hotel so be ready to park your car in the nearby garage and carry your bags down the stairs to the street and carry them up the stairs to the front desk since there are not any bell hops!

  • Stayed: September 2013, traveled as a couple
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Thank Kari R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 16, 2013

We stayed here with another couple for a weekend of baseball, biking and walking about. While we were checking in the young lady at the front desk answered the phone in a most abrupt manner, then said quickly" I can"t talk to you ". Friend or foe? We all couldn't be on the same floor...even tho we'd booked in January....but we got to be across from the ice machine, a blessing because my knees were killing me the whole trip. The room was average.... but clean ...when you are not paying an arm and a leg, you don't mind as much. The surrounding area was wonderful for restaurant/ shopping choices and gawking at beautiful architecture. We zipped all over Boston on the "T"..... Breakfast was average but the green house like eating area was cool.... Loved the night light ..ankle saver...The shower power was great, the curtains really did shut out the sunlight and we slept like rocks......all good things. The garage next door totally took advantage of the fact that my husband lost his wallet and they would not honor the $27/ night agreed upon fee... showing them our hotel receipt didn't change their greed. But that is not the hotel's fault. And the wallet did turn up at the police station the next day!

  • Stayed: September 2013, traveled with friends
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Thank Underhill_VTfromVT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013

The Boston Common Hotel serves a daily complimentary continental breakfast. A 24-hour business center offers computer hookups and wireless Internet access. Built in 1925, the restored lobby still features the original marble double stairway.Guestrooms at this Massachusetts hotel feature cable TV with all channels. Rooms include coffee/tea makers and separate sitting areas. Bathrooms provide Bath & Body Works toiletries.

  • Stayed: September 2013, traveled on business
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Thank Mitasvil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2013 via mobile

I was expecting better. Location was good for event I was attending but it is pretty small and hidden. ( Cab driver didn't even know it and took me to Boston Commonwealth hotel, so just make sure you don't make that mistake.)
There are no amenities that you might expect at other hotels for this price in other cities.

Bad for business travel - only wifi in the dark dingy lobby, so not inviting. Bad for romantic getaway - good for solo traveler on a budget.
Bed was clean and comfortable enough. But carpet and bathroom really lacking. Rusty and worn out fixtures. No deep cleaning seems to happen as dirt and guck hidden behind bathroom door, thick dust around carpet perimeter and around furniture.
Didn't use bag check as it was a common room where you dropped it yourself.
Really nice staff, but management needs to put some money and improvements into this place or it will remain a two star.
Price seemed variable. I booked weeks in advance but found about $50 lower rate on their site the night before I arrived - not sure what was up with that.

  • Stayed: September 2013
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Thank tymitche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013

Checked in quickly and friendly staff. Room was very clean and comfortable at night. Bathroom was very dated but no biggie as long as it worked. We drove so it was a really good location to the highway and a parking garage across the street. Staying at the hotel got us a discount to park. It was close to an area that has been growing with great food locations. We'll stay here next time we come.

  • Stayed: June 2013, traveled as a couple
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Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

I've spent 4 days in early summer in Boston and I've been staying in this hotel
The position is very good, close to the metro station ( just a short ride from airport) and to the city center. Vey clean, friendly staff, delicious continental breakfast
the right place to stay if you plan to visit Boston

  • Stayed: May 2013, traveled as a couple
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Thank Tammy1780
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

This hotel is a great location, it's clean (if a bit down at the heel), and the staff is very friendly. It's basic--really basic. But the price is good if it suits your needs. There is free breakfast--also very basic. There is free internet in the public areas as advertised, but there is NO internet in the rooms (not even to pay for), making it dicey if you're on business. Also, this is a very expensive area for parking if you're arriving by car. If you're arriving by train, it's only a few steps from Back Bay Station. So if it looks like it meets your needs, you'll have a pretty nice stay. If you're expecting more, you'll definitely be disappointed.

  • Stayed: August 2013, traveled with friends
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Thank MNeil53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Boston Common Hotel and Conference Center

Address: 40 Trinity Pl, Boston, MA 02116-5006 (Formerly John Hancock Hotel and Conference Center)
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #80 of 84 Hotels in Boston
Hotel Class:2 star — The Boston Common Hotel and Conference Center 2*
Number of rooms: 64
Official Description (provided by the hotel):
Our Downtown Boston hotel is centrally located in the historic Back Bay neighborhood, nestled right in the middle of everything that brings you to Boston. A block from the famed boutiques of Newbury Street, shopping at The Prudential Center and Copley Square, or a short walk to the Swan Pond in Boston Gardens and The Boston Commons, our location can’t be beat. Boston’s trendy South End restaurants and Historic trails surround us, insuring to keep you busy during your stay. If your visit to our Copley Plaza hotel only allows for business, we have 64 non smoking guest rooms with complimentary Wi-Fi in all of our public spaces. We feature great meeting space for groups of 5 to 500. If you require additional event space, we are a short jaunt to The Hynes Convention Center. Please feel free to contact any member of our sales team to assist in setting up your next meeting or event. We look forward to welcoming you to Boston and our ideally located Back Bay hotel. Please let us know if there is anything we can do prior to your arrival to ensure your stay with us is a comfortable one. The Boston Common Hotel and Conference Center, one might say … a common Hotel with uncommon service! ... more   less 
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Also Known As:
John Hancock Hotel Boston
Hotel John Hancock

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