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“not just location, location”

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The Boston Common Hotel and Conference Center
Ranked #80 of 84 Hotels in Boston
Reviewed July 3, 2013

We had two bases during our stay in Boston. A weeks apartment rental with family in the cambridge area followed by a bit of touring to the Capes (Cod and Ann), returning to central boston for a few days before returning to the UK.
As others have noted, the location of this hotel is great as Boston is pretty walkable (and the T trains help when your feet are walked out!). We also found that the staff were friendly, fun and helpful. Our rooms were clean and the inclusive breakfast a little bonus (whilst you were planning the day to suit the variable weather).
The decoration is tired, and does not set out to impress the guest! It is close to many other swankier looking hotels so if you would like to spend more, you have many choices. But here everything worked and after a long days sightseeing (and local beer tasting), our room gave us all we needed.
A "very good" rating is inappropriate because of its appearance, but it is above average as an overall assessment. 3.5 stars would be a better rating.

  • Stayed: June 2013, traveled with family
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1  Thank MidlandsMoochers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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581 - 587 of 823 reviews

Reviewed July 1, 2013

The two days we stayed were during graduation week so a lot of places had 3 day minimum. I went for the price and location. We arrived by train at the Backbay Station so it was a short walk to the hotel. Also we were booked on the Hop On Hop Off Trolley which we caught at Copley Square about 5 minutes walk away. The reception staff were always friendly and helpful and had a bowl of candy on the desk. The room was okay but the bathroom had fluff and dirt in the corners and the plug wire in the bath was rusty. Otherwise it served us well. The breakfast was adequate and there was plenty of it. Able to sit in a nice conservatory area although there wasn't much of a view - after all this was downtown. As I mentioned the location was very central. Close to shops, a supermarket, restaurants, fast food chains and Trinity Church. We were only there for a full day and afternoon so didn't do much walking but the Boston Common was a walkable distance away. We didn't have a computer but used the ones in the "business centre" which had a time limit on it. I believe there was a printer also. We stayed in 18 different accommodations on this trip and I must say this was the most expensive but I guess it is Boston and it was a great location.

Room Tip: We stayed on about the seventh floor - perhaps the ones on the lower floors were better maintained
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  • Stayed: May 2013, traveled as a couple
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Thank jaybe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

There are other reviews on Tripadvisor that say the only thing this place has going for it is the location. I disagree. Don't let the location fool you into staying here, because it's not worth it. My husband and I were staying in Boston for a wedding, and this is where the bride and groom reserved a block of rooms. The FIRST room they put us in (613) was disgusting. There baseboards and A/C vents were caked with dust, there were hairs in our bed, splatters of who knows what on the walls, the shower curtain and shower tile was stained and mildewed, and the list goes on. We told the front desk that our room was dirty and we wanted a new one. They claimed that housekeeping said it had been cleaned, but moved us to another room (701) anyway. That room was only marginally better. There wasn't any hair in the bed, but there was mildew in the shower, the bathroom floor had dust and hair all over it, and the carpet in the main room looked like it hadn't been vacuumed in months. Obviously all housekeeping was doing was putting clean sheets on the bed and clean towels in the bathroom and that was it. The hotel's facilities themselves are old and worn out, but that can be overlooked if the place is clean. This hotel however, was NASTY.

Room Tip: Spend a little more and stay at a clean hotel.
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  • Stayed: June 2013, traveled as a couple
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Thank Kyphoidmary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

I stayed there for the 2013 Boston Marathon. It was 1 block from the finish line and half a block from the marathon exit and drop bag buses. Perfect for any one running the marathon. Price was perfect too compared to all the other hotels. No microwaves in room but you can request a fridge for 10 extra bucks total. They have continental bkfst on 5th floor and a microwave you can use there. Unfortunately they are closing down before the 2014 Boston marathon and I won't be able to get a room there. I hope they extend for a few more months so that I can stay there again for Boston 2014. Great service, clean, newly remodeled rooms and wonderful location close to everything. Rooms are a bit small but perfect size for me. No wifi in the rooms. No movies either which would be a good addition. Excellent service.

  • Stayed: April 2013, traveled solo
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Thank M E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

Pros: it's a block from the public library and Trinity Church, and a 5 minute walk from Boston Common. There's a 24 hour CVS and plenty of great restaurants close by.
Cons: It was so old and fleabag: this was not "dated" or "worn", it was "gross". There were chips in the tub, the tub mat was grimy and partially ripped, there was built up dirt in the corners, our room was about 10 by 12, and so on. My parents stayed at 140 half a block a way for less than $10 more a night and reported it was much nicer. Also, there was no possible Internet in the rooms, and the fitness center was $10.

  • Stayed: June 2013, traveled as a couple
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Thank Alice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013 via mobile

We stayed at this hotel due to its close proximity to Fenway, where we were going to go to a game. It is in Back Bay and near Copley which has good shopping and restaurants and it is only a mile walk to Fenway. The lobby is quaint (and seemed clean) which I suppose is a draw. The check in attendant was pleasant. That is where it ended. The room was comfortable but very outdated. The walls must be paper thin because my husband and I listened to a child in the next room before bed and then were awoken at 6am by the same child. The bathroom was horrible and out of the 50's with barely room for 1 person and no turning radius. It had a tiny pedestal sink and no place to organize toiletries. It was in bad need of a paint job and the towel bars were broken. The hair dryer overheated so many times I gave up. The toilet cover had burn marks in it and there was mold in the tub. Yuck. The continental breakfast was sparse with a few bagels, cereal and apples/oranges and served in a room I wouldn't want to eat in. Don't stay here. At $250 a night with taxes it isn't worth it. Spend a little more down the street.

  • Stayed: June 2013
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Thank mugsly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013 via mobile

This hotel gives travelers easy access to Fenway Park and the Quincy Market area. It does not offer clean and comfortable rooms.
Our room, and the lobby for that matter, smelled of tobacco smoke. This aggravated our allergies.
Just when we thought things could not get more disappointing, my daughter could not find a Gideon-placed Bible. I have traveled to hotels on six continents, and NEVER have I encountered this before... I think this place can use some divine intervention.
In fairness, it must be noted that the hotel staff was very friendly and helpful.

  • Stayed: June 2013
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Thank mountainclimber10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Boston Common Hotel and Conference Center

Address: 40 Trinity Pl, Boston, MA 02116-5006 (Formerly John Hancock Hotel and Conference Center)
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #80 of 84 Hotels in Boston
Price Range: $164 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Boston Common Hotel and Conference Center 2*
Number of rooms: 64
Official Description (provided by the hotel):
Our Downtown Boston hotel is centrally located in the historic Back Bay neighborhood, nestled right in the middle of everything that brings you to Boston. A block from the famed boutiques of Newbury Street, shopping at The Prudential Center and Copley Square, or a short walk to the Swan Pond in Boston Gardens and The Boston Commons, our location can’t be beat. Boston’s trendy South End restaurants and Historic trails surround us, insuring to keep you busy during your stay. If your visit to our Copley Plaza hotel only allows for business, we have 64 non smoking guest rooms with complimentary Wi-Fi in all of our public spaces. We feature great meeting space for groups of 5 to 500. If you require additional event space, we are a short jaunt to The Hynes Convention Center. Please feel free to contact any member of our sales team to assist in setting up your next meeting or event. We look forward to welcoming you to Boston and our ideally located Back Bay hotel. Please let us know if there is anything we can do prior to your arrival to ensure your stay with us is a comfortable one. The Boston Common Hotel and Conference Center, one might say … a common Hotel with uncommon service! ... more   less 
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Also Known As:
John Hancock Hotel Boston
Hotel John Hancock

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