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“A Dark Place!”

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The Boston Common Hotel and Conference Center
Ranked #80 of 84 Hotels in Boston
Reviewed October 11, 2012

In all of our travels we have never had such a poor hotel! We knew going in that this was an old "historic" hotel, but we never imagined it like this. The first room they put us in was maybe 8' X 8' with a tiny window. You could barely get by the bed to go to the bathroom. We asked for a larger room because my husband has issues with claustrophobia - they put us in a room a little bit larger that had 2 windows. Just when I thought it was going to be OK - I went to take a shower and the tile in the shower and on the ceiling of the bathroom had mildew/mold growing in it! We were supposed to stay in Boston 4 nights in this hotel and had prepaid the room through a 3rd party booking - needless to stay we will not do that ever again! Luckily after contacting the airlines and booking another hotel for 1 night we only had to stay at this place for 2 nights and flew home early. We are getting a refund for the last 2 nights at Boston Common!

  • Stayed: October 2012, traveled with friends
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4  Thank Sherry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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621 - 627 of 819 reviews

Reviewed October 10, 2012

This is the case of an average hotel becomes more interesting given its location.
The building is old, bedrooms are ok but the linen is horrible.
Service is non existant.. But who cares about all that when you booked it through hoteltonight.com? That is the spirit..

  • Stayed: October 2012, traveled on business
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Thank FernandoSpnola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2012

We stayed here in August 2011 when it was still the John Hancock Hotel and Conference Center, but accommodations remain the same. The rooms are quite small and dated, but you get what you pay for. This was a very reasonably priced hotel with a great staff, considering it is right next to Trinity Church in back bay. T stop within a minute's walk, very nicely located.

Would definitely stay again, great prices.

  • Stayed: November 2011, traveled with family
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Thank GertieM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2012

I recently stayed at the Boston Common Hotel and Conference Center. I have to say the service was remarkable, from the minute we walked into the door the staff was warm and welcoming.The receptionists were adorable. We headed up to our room; which we were pleased with. The location of the hotel is AMAZING!!!!!!!!!! Britney,Nyika?,Alisha were great with directions and everything else. These girls provided excellent service with a warm smile. although the hotel is a bit outdated I will recommend it to a friend or a family member.

  • Stayed: September 2012, traveled with friends
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1  Thank betta w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2012

I think other reviewers have pretty much said it all. The hotel is great as a base to access various places and activities in Boston, but is in great need of updating and redecoration. The entrance to the hotel is down a side street and there is no canopy or signs to help locate it until you are actually standing at the door which is opposite a car park. Even our taxi driver had difficulty finding it. The room was small, with only one chair so TV could only be watched by lying on the bed, which was comfortable and clean. The lifts were a bit clunky. The breakfast area on the 5th floor was nice and lots of continental breakfast choices available. Useful business centre with free wifi in the common areas.
In general, I would recommend it as a base to explore the city but don't expect too much.

  • Stayed: September 2012, traveled with family
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1  Thank TravellingJude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2012

Having lived in Boston for 4 years, I thought a hotel in the Back Bay area would be a decent place to stay. Upon arriving at the hotel, we had a hard time finding the main entrance, then had to drag our luggage up the stairs because there is no bellman. When we got to our room, it was small, old/outdated, and dingy. After spending the evening out with friends, we returned to the hotel to find that the main door was locked!!!! After spending 30 minutes ringing bells, banging on doors, walking to the loading dock, and calling the front desk, we walked to another hotel at 2 in the morning and paid for another hotel room!!!!! Needless to say, when we were able to get into the hotel the next morning, we immediately checked out!!! I will NEVER stay at this place again and do not recommend it to anyone. I felt like I was in an episode of Hotel Hell!!!!!!

  • Stayed: September 2012, traveled as a couple
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Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

We stayed at this hotel for 3 nights . It is in a great position for getting around and near some very good restaurants. But it is tired ad in need of renovation.
At the reception it looked dark and dinghy and the receptionist looked just as tired and cant be bothered attitude
The room 617 was big enough, but felt dirty and lived in. There was dirty marks on the walls and no towels (all though these were brought up once we asked) There was no safe in the room for my laptop and at reception the safe deposit they had only took small items like a wallet or passports.
In the bathroom the door was swollen and wouldn't shut properly. The bath was losing its enamel and they used a none slip mat to try and hide it. The place did grow on us because of its position
Overall its a shame beause it has the potential to be excellent.

  • Stayed: September 2012, traveled as a couple
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Thank ADAM1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Boston Common Hotel and Conference Center

Address: 40 Trinity Pl, Boston, MA 02116-5006 (Formerly John Hancock Hotel and Conference Center)
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #80 of 84 Hotels in Boston
Price Range: $172 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Boston Common Hotel and Conference Center 2*
Number of rooms: 64
Official Description (provided by the hotel):
Our Downtown Boston hotel is centrally located in the historic Back Bay neighborhood, nestled right in the middle of everything that brings you to Boston. A block from the famed boutiques of Newbury Street, shopping at The Prudential Center and Copley Square, or a short walk to the Swan Pond in Boston Gardens and The Boston Commons, our location can’t be beat. Boston’s trendy South End restaurants and Historic trails surround us, insuring to keep you busy during your stay. If your visit to our Copley Plaza hotel only allows for business, we have 64 non smoking guest rooms with complimentary Wi-Fi in all of our public spaces. We feature great meeting space for groups of 5 to 500. If you require additional event space, we are a short jaunt to The Hynes Convention Center. Please feel free to contact any member of our sales team to assist in setting up your next meeting or event. We look forward to welcoming you to Boston and our ideally located Back Bay hotel. Please let us know if there is anything we can do prior to your arrival to ensure your stay with us is a comfortable one. The Boston Common Hotel and Conference Center, one might say … a common Hotel with uncommon service! ... more   less 
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Also Known As:
John Hancock Hotel Boston
Hotel John Hancock

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