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“Baseball Weekend”

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Embassy Suites by Hilton Boston - at Logan Airport
Ranked #61 of 84 Hotels in Boston
GreenLeadersPlatinum level
Reviewed September 26, 2013

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Vitautas M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Reviews (2,344)
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Reviewed September 26, 2013

There are no problems with this hotel other than the cost. I paid less to stay in mid-town Manhattan the week before. Otherwise it's no different than any other hotel in its class.

Rooms were clean and the shuttle to the airport was fairly reliable. Location is behind an industrial/construction area and getting a cab can be a challenge.

  • Stayed: September 2013, traveled on business
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Thank PAENVIRON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

There are many hotels at Logon served by shuttle buses. If you arrive in the afternoon/evening from Europe and are driving the following day, a good tip is to check in to this hotel for a sleep and then pick up the rental car (AVIS is the nearest biggest company) which is a 2 min walk from the hotel. Dont pick up and leave the car at hotel as you pay an overnight charge. AVIS and others are open 24hrs.
The rooms are big. The bar is OK but their Quesidillas are the best in Boston, which is what sustains me after a pond flight, along with the Sam Adams on draft.
But please put free WiFi in chaps, then you would get 5*

  • Stayed: August 2013, traveled on business
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1  Thank zaplocation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2013

We stayed at this hotel and were more than pleased with the entire experience. The breakfast was very good. The staff went out of their way to help us. The rooms were clean. If we were to visit Boston again we would definitely stay at this hotel.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Embassy Suites Hotels
Thank Francine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

Arrived Sunday evening. Prompt check in with a friendly staff. Bar was open with kitchen so we could grab something quick to eat and watch the rest of the ball game.

Room was well appointed, quiet HVAC system, very comfortable bad, and a large bathroom. No complaints from housekeeping.

Didn't use the internet, room service or parking. Shuttle picked us up from the airport and we walked to Hertz the following morning (right next door) to pick up our car.

Breakfast - HUGE buffet and it was good. Standard hotel food, but it was very good. LARGE fruit selection, which was very nice to see.

Quick and easy checkout.

If you need to stay close to the airport - you won't be disappointed here. Make sure you shop as you can get a decent rate.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Thank GLMS-NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

First the good stuff....comfortable bed (although soft), pillows included both soft and firmer ones so both my husband and I had good options. (Very unusual for a Hilton property. We usually have to ask at least twice before we get firmer pillows.)

The staff was very friendly and accommodating. We went to the restaurant for lunch at 2:01. They are closed from 2-5, but the staff was very welcoming and accommodating. They were happy to serve us even after the close time and the food was excellent. We also enjoyed the manager's reception with a variety of healthy veggies as well as cheese and crackers and chips and salsa. After our late lunch, it was perfect for dinner.

This hotel is very close to the airport and right next to the Hertz return center, so we dropped our luggage, then returned the car. (Get gas first, it was a lap around the airport to find a gas station!). There was. O need for a shuttle, we just walked back to the hotel and enjoyed our day.

The only downside to this hotel is that the heating/cooling system is loud, as is the plumbing. In our room layout, the bathroom door is right next to the bed. I woke up for a sound sleep when a neighbor ran their water. It was really that loud! Once we figured that out and closed the door, however, problem solved.

We will definitely stay here again if we have an early flight out of Logan.

Stayed: September 2013, traveled as a couple
1  Thank Karn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2013

the lobby of this hotel is very nice, as are all Embassy Suites. In the room we had the heater/air conditioner was located in the bedroom two feet from the bed. The noise kept us up all night, we had a very early flight which was the reason we stayed at this hotel. The living area was very tired looking, not up to this company's standards. We would not recommend this hotel or stay in it again.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
2  Thank Lee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carlacecilia89, Guest Service Coordinator at Embassy Suites by Hilton Boston - at Logan Airport, responded to this reviewResponded September 23, 2013

We're very sorry to hear that you did not have a pleasant experience at our hotel. Guest satisfaction is extremely important to us and we apologize for letting you down during your stay. We will keep your feedback in mind as we continue to improve our guest experience. We hope that you'll give us another chance if your travels bring you back to our area in the future.

Sincerely,
Carla Chauca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Boston - at Logan Airport

Address: 207 Porter Street, Boston, MA 02128-2213
Phone Number:
Location: United States > Massachusetts > Boston > East Boston / Logan Airport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Boston
#47 Romantic Hotel in Boston
#48 Business Hotel in Boston
#51 Family Hotel in Boston
Price Range: $183 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Boston - at Logan Airport 3.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Embassy Suites Boston Logan Airport Hotel Boston
Boston Embassy Suites

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