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“Good place to stay when arriving in Boston”

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Embassy Suites by Hilton Boston - at Logan Airport
Ranked #59 of 83 Hotels in Boston
GreenLeadersPlatinum level
worcestershire uk
Level Contributor
55 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Good place to stay when arriving in Boston”
4 of 5 bubbles Reviewed September 23, 2012

Stayed here for 2 nights 21 Sept 12. Shuttle from airport very efficient, room good side & clean... Lots of extras , such as breakfast and evening reception . Easy 20 min trip to centre of Boston via subway $2.50 per person each way . Would stay here again. Recommended .

Room Tip: Ask for high floor for view of Boston skyline
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  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
1 Thank markdroitwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carla c, Guest Service Coordinator at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review, September 30, 2012
Thank you for leaving such a kind review. We are glad that you enjoyed our hotel. Please come and visit when you come back to Boston! Thanks, Carla Chauca
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2,206 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (283)
Date | Rating
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English first
Medford, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 22, 2012

If you're renting a car, rent from Dollar Rent a Car - they are right across the road from Embassy Suites, making it very convenient. If you need to get to the T-station to get into Boston, simply walk through the park that is right across from the hotel. No need to wait for the shuttle, pay tips, etc. The Old Town Trolley stops at this hotel first thing in the morning and returns in the evening. The breakfast is really good, and the pool and workout areas are nice. The rooms felt a little tight to me, and kind of old...low ceilings. But it was a good deal for the Boston area, and overall, we were very pleased with our stay. The service was friendly and helpful.

  • Stayed September 2012, traveled with family
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Helpful?
1 Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medford, OR
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 21, 2012

This hotel is close to the airport and an easy walk through a nice park to get to the city transportation center. Very handy and helpful! I have been in hotes with more spacious rooms and that look more modern, but this one wasn't bad. The breakfast was top rate! A huge variety of items to choose from, and plenty of food available. Everything was spread out and easy to get to - no lines or hassles. There was also a very nice dining area, with plenty of tables available. The evening manager's reception was a nice touch - healthy snack foods for us and the kids - vegetables, fruits, crackers, cheese, etc. The pool area was nice - a shower and bathrooms right there, with plenty of towels on hand. The exercise room was nice, too...up to date machines with tvs hooked into each machine! The computer room was helpful when it came time to print out our boarding passes to return home. The service at this hotel was friendly and helpful.

  • Stayed September 2012, traveled with family
    • Value
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Helpful?
2 Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carla c, Guest Service Coordinator at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review, September 30, 2012
Thank you for sharing your recent stay on Trip Advisor. We truly appreciate your feedback and comments. It is feedback from guests like you that help us to continue to improve and provide a wonderful and memorable experience for all our guests. Thank you for staying with us!

Sincerely,
Carla Chauca
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Fort Worth, Texas
Level Contributor
263 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 bubbles Reviewed September 20, 2012 via mobile

States before an early flight out of Logan. Rooms were clean, beds very comfy . Shuttle to terminals available 24 hrs a day. Reception people were not overly friendly but were efficient. Shuttle driver was friendly. Got room for 179 per night ... That's great for Boston and Logan !

  • Stayed September 2012
    • Value
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    • Service
Helpful?
Thank wiggygailTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
116 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed September 14, 2012

I have stayed at this hotel twice. It is very convenient, shuttle to the airport streamlines early morning flight drudgery, and the train is nearby so you can walk to it and be transported to various locations if you have time to get out and see a little bit of Boston. This hotel stands out as far as airport hotels go. The property is maintained in a professional manner and the staff represent the property well.

  • Stayed April 2012, traveled on business
    • Value
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Helpful?
Thank TXLATraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amherst, Massachusetts
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 13, 2012

Our suite was nicely laid out and clean. The pull-out couch was average, not great but provided a decent night's sleep and having the door between rooms was useful as one of our party had a 4 am departure and didn't need to wake the others to get out.

The pool and hot tub were clean, well lit and pleasant. The water in the pool wasn't as disgustingly warm as hotel pools often are, so it was quite refreshing.

The restaurant was certainly the most special thing for us. We were exhausted from a very long day of appointments, athletics and sightseeing, so got dinner at the hotel restaurant just to avoid having to drive, and we were very happily surprised. We had not one but two attentive servers who took our orders quickly and with a really pleasant attitude. The seafood pasta (which all three of our party ordered) was ample, fresh and delicious. The weekend up to that point had been characterized by mediocre food and indifferent service at other places in Boston (including our hotel the night before) so we were thrilled with the experience at the Embassy Suites.

The shuttle bus to the airport was great as well, for the above-mentioned 4am departure. It runs every 15 minutes round-the-clock so no need to even reserve it! I highly recommend this place for a restful night before a flight. I only wish I could have stuck around for the breakfast...

Room Tip: If you need down-free pillows and blankets, you may have to ask a few times to get the message acros...
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  • Stayed September 2012, traveled with family
    • Value
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Helpful?
2 Thank yoA_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague, The Netherlands
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed September 11, 2012

My family stayed for one night at the Embassy Suites at Boston Logan Airport in August. We are veterans of the Embassy Suites chain and generally find it of good value. However, the Boston Logan Airport location was very disappointing. The room was a great size but the pull out couch bed had not had the sheets changed from the previous guests. The pool area was filthy as were the bathrooms on the ground floor. Dinner was very expensive. While room prices are competitive with the other hotels on offer at the airport, the location is surrounded by construction and car parks and doesn't offer the views that the other hotels offer. The only bright spot in the stay was the friendly nature of the staff.

  • Stayed August 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Lisa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carla c, Guest Service Coordinator at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review, September 26, 2012
Thank you very much for the sincere feedback. Please accept our apologies for the pool area and housekeeping issues affecting your experience with us. I certainly hope we may have the opportunity to welcome you back and change your perception.

Sincerely,
Carla Chauca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Boston - at Logan Airport

Property: Embassy Suites by Hilton Boston - at Logan Airport
Address: 207 Porter Street, Boston, MA 02128-2213
Phone Number:
Location: United States > Massachusetts > Boston > East Boston / Logan Airport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Boston
#47 Romantic Hotel in Boston
#48 Business Hotel in Boston
#51 Family Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Embassy Suites by Hilton Boston - at Logan Airport 3.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Embassy Suites Boston Logan Airport Hotel Boston
Boston Embassy Suites

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