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“Typically Good Kimpton, but You Won't Sleep at This One”

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Kimpton Nine Zero Hotel
Ranked #21 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Hoboken, New Jersey
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Typically Good Kimpton, but You Won't Sleep at This One”
Reviewed January 18, 2013

I recently spent one night of a business trip at the Nine Zero, one of the Kimptons in Boston. It was my second stay at this hotel. This is the typically nice, well-maintained Kimpton, a boutique chain I stay at fairly often for its eclectic decor, clean, well-appointed rooms, friendly, professional staff and trendy, but not intrusive ambiance. However, the team responsible for property location really got it wrong with this one.

The hotel is shoe-horned into an alley fronted by Tremont Street and abutting a building behind it. At 4:30 every morning, a garbage truck backs up into the alley (beep, beep, beep) to load and haul away the trash. Then, when you think its finally over, the glass bottles are picked up and emptied into the truck. Being awake, you will then hear at least one other garbage truck doing the same thing nearby. It is after 5:00 by the time the trucks leave.

The first time I stayed at the hotel, my room was on the 9th floor facing the alley, which amplified the noise. This time, I requested a room as far away from the alley as possible. I was given a 7th floor room in the far corner of the hotel away from the alley and the street. Despite this, I was still woken up by the racket. Conclusion: regardless of the room, it is likely you will hear the garbage trucks - even if you are a sound sleeper; only the volume will vary. As such, while a fan of the Kimpton concept, I cannot recommend this hotel due to its unfortunate location.

Room Tip: If you can sleep through virtually any noise, still as for a room on a high floor as far away from t...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank TheWriter77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectorofOps90, Manager at Kimpton Nine Zero Hotel, responded to this review, January 31, 2013
Dear TheWriter77,

The property location team would probably feel awful about this if they read it. They thought they had struck gold with a hotel centrally located on Beacon Hill, adjacent to 4 lines of the Boston subway system, 15 minutes from the airport, right on the Freedom Trail, within walking distance of the Newbury Street, Fanueil Hall, and the North End, and even located on the same street the Governor's Mansion used to be on...but they can't get them all right I guess. We would love to have you come back. There are two whole other sides of the building you have to try (with our queen bedded ooms primarily on those sides). If those don't work, the Marlowe is in Cambridge and it's definitely quiet on that side of the river.

Wishing you a quiet night's rest.

Mark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Cleanliness
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Boston
Level 5 Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 16, 2013

Stayed here in for a quick Saturday night getaway with the hubby back in November 2012. I messed up the reservation (they didn't have one for me, my fault completely) but graciously dealt with my mini-meltdown and were able to give us a nice king size room with a view of the State Building. Happy hour had just ended but they still offered us a glass a wine. The reception area is very small and there is not real bar or on site restaurant (thus my title on limited amenities) and so the room service menu was very limited. But there are many great restaurants, both high end and casual, within an easy walk. We ate a high end dinner at Moooo right around the corner and went for Irish breakfast at Mr. Dooley's, an easy walk. The room size was typical for a Kimpton/Boston hotel, nicely appointed.

  • Stayed November 2012, traveled as a couple
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Helpful?
1 Thank redheadmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hope
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 15, 2013

Great location...minutes to many points of interest. The front desk staff were particularly helpful and welcoming. Our room was excellent and we got our car within 10 minutes. Will definitely look for other Kimptons in future.

  • Stayed January 2013, traveled as a couple
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    • Cleanliness
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Helpful?
Thank MWL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 4 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 14, 2013

This is a pet friendly hotel you can bring your dog! Free dog sitting while you go out. Free wine reception and soda @5 pm. Nice looking rooms. Clean rooms. Gabriella was very helpful and knowledgable on what to do and where to eat in Boston. Close to subway.centrally located close to everything. Eat at legal seafood for good seafood they are every where in Boston great crab cakes. There is a bar beside the hotel in the ally (barracudas) try the steak sandwich amazing!

Room Tip: Free booze every day @5!
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  • Stayed March 2012, traveled as a couple
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1 Thank Justin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
Level 5 Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 12, 2013 via mobile

We stayed for 7 nights with a king sized bed. The hotel is in a great location with easy access to 2 "subway" lines and within walking distance of North end, Back Bay. There are good restaurants nearby and a great pub two steps from the front door. The room cleaning was a little haphazard,but that was a minor quibble in the scheme of things. By becoming a member (for free) of the hotel there was complimentary wifi. Like most hotels, breakfast was expensive but room service was pretty reasonable. We would stay again.

Stayed January 2013, traveled as a couple
Helpful?
2 Thank mdhAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Ann, Massachusetts
1 review
Reviewed January 7, 2013

Really nice queen room. Spectacular view from 19th floor. Great free cocktail reception from 5 - 6pm. Even though on the 19th floor, it was a Saturday night and a little too loud at 2am! People yelling on the street and lots of sirens.

  • Stayed January 2013, traveled solo
    • Value
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Helpful?
Thank sbrreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 7, 2013

I have stayed at Nine Zero I believe 3 times now. My husband and I love Boston and on a trip a few years ago we stayed at the Omni Parker House. Our first night there I was up all night due to the paper-thin walls and hearing the man in the room next to us snoring as if he were in bed next to me. The next morning we looked for a room at a new hotel (any room at the Omni was going to offer the same lack of privacy). We found Hotel Nine Zero which coincidentally is right around the corner. We loved it!

The hotel is small (Kimptons are by definition boutique hotels), very modern, but still feels cozy and welcoming. We had a corner room that overlooks Tremont Street and you can see the Boston Common and Beacon Hill. We have been back a few times and this is now our Boston hotel. I highly recommend this hotel for his wonderful accommodations, friendly staff and can't-beat-it location. You are steps away from Boston Common and Beacon Hill, a T-stop is not too far and you're an 8 minute walk to Fannueil Hall. And they have a wine happy hour every night- complimentary wine in the lobby. Who doesn't love that? :)

Room Tip: If you can, get a corner room that overlooks the park and Tremont Street. They are larger rooms as w...
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  • Stayed November 2012, traveled as a couple
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Helpful?
1 Thank Ashley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kimpton Nine Zero Hotel

Property: Kimpton Nine Zero Hotel
Address: 90 Tremont St., Boston, MA 02108-4101 (Formerly Nine Zero Hotel - a Kimpton Hotel)
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Boston
#6 Spa Hotel in Boston
#10 Business Hotel in Boston
#13 Family Hotel in Boston
#13 Green Hotel in Boston
#14 Luxury Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Kimpton Nine Zero Hotel 4*
Number of rooms: 190
Official Description (provided by the hotel):
The elegant Kimpton Nine Zero Hotel in downtown Boston is consistently named one of the world's best hotels by Conde Nast Traveler, and was recently voted Boston Magazine's Boston's Best Boutique Hotel. Nine Zero Hotel features impeccable service, sophisticated 4-star style, the new Highball Lounge and the perfect launch pad for exploring this historic city. The central location means easy access to Beacon Hill, Boston Common, Faneuil Hall and the Museum of Fine Arts, Boston. ... more   less 
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Also Known As:
9 Zero Hotel - a Kimpton Hotel
Nine Zero Hotel Kimpton

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