DON’T STAY IN THE BEST WESTERN ROUNDHOUSE!
They tried to charge me on checkout for the room I had already paid for. This took 30mins to resolve and then when I returned home they had charged me an extra £260 ($520) anyway!
I have contacted both the online customer service and the hotel directly, arranged times for the general manager to call me and have left numerous voicemails for him to respond to but no replies! They are not reliable and have ignored my discontent at the experience!
STAY AT THE MIDTOWN INN ON HUNTINGTON AVE instead- extremely helpful staff, affordable rates, great location!
- Official Description (provided by the hotel):
- Best Western Plus Boston Hotel in Boston is an all-suite hotel, previously known as the Roundhouse Suites. It is conveniently located next to the Boston Medical Centre and close to other Hospitals and only 2.1 miles from downtown Boston. The hotel is close to some of the best colleges in the country: Harvard University, MIT, Boston College, Suffolk, Boston University etc. The hotel has a complimentary shuttle from 7:00am to 10:00pm running on a schedule to the two local T-Stop and to the Medical Centers nearby. When home away from home, we understand the needs of the guests and so each of our rooms have a microwave and refrigerator. Our rooms also feature safes in them to store all your valuables. No matter what brings you to Boston, count on a reputable hotel to provide you with the accommodations you deserve. Free parking, free breakfast, free shuttle to the local train stations are all yours for a competitive price at this Boston hotel that sleeps up to five in a double room. Who says staying city-adjacent has to be expensive? Enjoy your stay. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Roundhouse Hotel Boston
- Best Western Roundhouse Hotel
- Best Western Boston
- Boston Best Western