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Best Western Plus Boston Hotel
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Reviews (1,426)
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929 - 934 of 1,426 reviews
Reviewed July 31, 2013

We needed to spend several days at Boston med center. This location was great to walk to ., but restaurants were further. We took the hotel shuttle and a taxi back. Our room was spacious but décor is very mediocre. Bed was comfortable.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Best Western
1  Thank boisekari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmroundhouse, General Manager at Best Western Plus Boston Hotel, responded to this reviewResponded August 3, 2013

Thank you for choosing the Best Western plus Roundhouse Suites for your recent stay while visiting Boston Ma.

Hope to see you again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

Do not save any money by staying at this hotel in Boston. It is NOT worth the extra money to stay in downtown Boston. Free breakfast is horrible and the shuttle service is very limited and unreliable. Horrible parking conditions. I was afraid to leave my car in the parking lots that were away from the hotel.

  • Stayed: July 2013, traveled with friends
    • Value
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    • Sleep Quality
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Review collected in partnership with Best Western
2  Thank Christine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmroundhouse, General Manager at Best Western Plus Boston Hotel, responded to this reviewResponded August 3, 2013

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 617-989-1000 .

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

We stayed at the roundhouse for 3 nights and were very happy with our stay. Room was clean and quiet, front desk were more than willing to assist. Breakfast served its purpose. You wouldn't want to be on tight schedule and rely on the free shuttle but when you are on holiday and in no real hurry it was a much appreciated service. Good value for money.

Room Tip: Higher level!
  • Stayed: July 2013, traveled as a couple
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1  Thank Hamish M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmroundhouse, General Manager at Best Western Plus Boston Hotel, responded to this reviewResponded July 31, 2013

Thank you for choosing the Best Western plus Roundhouse Suites for your recent stay while visiting Boston Ma.

Hope to see you again

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2013

The hotel was clean & the room was spacious & clean. Beads were very comfortable. Conveniently located. Shuttle service is convenient but some times you have to wait long to be picked up. Parking lots did not inspire safety.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
1  Thank Claudia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmroundhouse, General Manager at Best Western Plus Boston Hotel, responded to this reviewResponded July 30, 2013

Thank you for choosing the Best Western plus Roundhouse Suites for your recent stay while visiting Boston Ma.

Hope to see you again

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2013

Terrible experience at hotel. Very unfriendly staff, will not speak until they are spoken to and rude. Talk unkindly about guests as they leave the desk area, overheard them as I was sitting in lobby waiting for my room to be cleaned (4pm), after requesting an early cleaning- 9am.

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmroundhouse, General Manager at Best Western Plus Boston Hotel, responded to this reviewResponded August 3, 2013

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 617-989-1000 .

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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