We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location, great service, annoying charges”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Ritz-Carlton, Boston
Ranked #25 of 83 Hotels in Boston
Certificate of Excellence
Charleston, South Carolina
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good location, great service, annoying charges”
Reviewed October 6, 2013

The service is as good as you would expect at a Ritz Carlton, all the employees from reception to bellmen are friendly and eager to please. A great sport club on the premises with fully-equipped gym and coffee shop. The room was well-furnished except for a paucity of drawers, which necessitates leaving some of your stuff in your suitcase. We are not stingy with gratuities in hotels of this caliber, but were annoyed to find gratuities added to the mini-bar charges. Tips for self-service? Come on now...

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BobandOrnella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

697 reviews from our community

Traveler rating
    436
    149
    61
    44
    7
See reviews for
225
165
14
186
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Florida
Level Contributor
130 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 829 helpful votes
Reviewed October 6, 2013

Great location, beautiful stunning rooms and traditional Ritz service. Quiet street right off the park! Doormen helpful and knowledgeable about the area....highly recommend this place. For $15.00 you get a workout at The sports club, an incredible facility in the same building!

Room Tip: Ask for a room overlooking the park
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank LVETOTRAVEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 3, 2013

This was our first stay at the Ritz Carlton Boston. We had a very nice experience there. The staff was friendly and informative and the rooms and public areas clean and comfortable. We also enjoyed the location.

Room Tip: Request room on a higher floor with view of the Commons.
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyc
Level Contributor
242 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed October 2, 2013

I've been to a number of Ritz-Carlton hotels here in the US. As one reviewed but it, "a typical Ritz", which is true, but it is so not broken. The classic moment on this stay was Saturday evening after dinner when we where in the Club and overhearing two couples share their experiences at other Ritz-Carlton Clubs. They talked about ten different properties and seemed to like them all. I've been to at least a half dozen and, some better than others, but it is always about superior service. You will be welcomed and comfortable here.

Room Tip: Street side / city view
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michaelrnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, Florida
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 30, 2013 via mobile

We had a great stay at the ritz. We were very concerned about location since we usually stay in Copley area. Turns out we were exactly half way between Faneuil hall and Copley area. It was an easy walk in either direction. The hotel is small, but the service was impeccable. Had a great suite with no view, but it worked for is. Would have like to have view of the Common.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank noletraveler88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 25, 2013 via mobile

The property is typical city Ritz. Room size adequate, not roomy. A/c is noisy as other reviewer stated. The carpet looked clean but seemed to have that "dusty smell",not so great for allergies. Maybe need different vacuum/bag? The service is stand out! The food at Restaurant excellent. Had breakfast there each morning and one dinner. The grilled pineapple margarita excellent.
Location excellent. Walk everywhere.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EHStravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed September 15, 2013

Rooms were average, cookie cutter as it features an uncanny resemblance to The Ritz-Carlton, New York Battery Park. The club concierges at the Club Lounge were chirpy and cordial. I remember Britney, cheerful girl. It amazes me how they manage one evening cocktail session with only 1 person on duty with 8 tables full of guests, ensuring guests' glasses were filled and buffet line full of food.

Staff at reception and concierge were not the friendliest, professional at best but lacked warmth.

Rooms and Club lounge had no views whatsoever, with a rate approaching nearly USD400 a night, i really do not see the value in staying here.

Great location though, within walking distance to Boston Common Park, Chinatown and some theatres.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LeeCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Boston hotels
Downtown
Four Seasons Hotel Boston
Downtown
XV Beacon
XV Beacon
#12 of 83 in Boston
4.5 of 5 bubbles 1,090 reviews
Back Bay
Mandarin Oriental, Boston
Show Prices
Show Prices
Show Prices
Downtown
W Boston
W Boston
#28 of 83 in Boston
4.5 of 5 bubbles 1,612 reviews
Downtown
Kimpton Nine Zero Hotel
Downtown
The Langham, Boston
The Langham, Boston
#21 of 83 in Boston
4.5 of 5 bubbles 2,182 reviews
Show Prices
Show Prices
Show Prices

Been to The Ritz-Carlton, Boston? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Boston

Property: The Ritz-Carlton, Boston
Address: 10 Avery St, Boston, MA 02111-1005
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Boston
#17 Luxury Hotel in Boston
#18 Business Hotel in Boston
#21 Family Hotel in Boston
#30 Romantic Hotel in Boston
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Boston 5*
Number of rooms: 193
Official Description (provided by the hotel):
The Ritz-Carlton, Boston is located in the heart of Boston's vibrant midtown, just steps from the theatre and financial districts. This modern 193-room hotel features 43 suites and The Ritz-Carlton Club rooms. Located just steps from the Freedom Trail, the hotel is also convenient to the historic Opera House. The most up-to-date technology includes in-room high-speed wireless Internet access for up to six devices as well as HD plasma screen televisions, meeting space with plasma display screens, and complimentary wireless Internet connectivity in The Ritz-Carlton Club Lounge and the hotel lobby. The Ritz-Carlton, Boston has been awarded the prestigious AAA Five-Diamond Award and has been named to Travel + Leisure's World's Best Hotels List several times and is one of Conde Nast Traveler's Top 100 U.S. Hotels. The hotel offers direct access from guest elevators to Equinox Sports Club, a world-class 114,000-square-foot fitness and sports complex featuring basketball courts, squash, junior Olympic pool and complete spa and salon facilities. The hotel's cocktail venue, Avery Bar, reflects a refined, elegant sensibility tempered with midcentury-inspired forms, furniture and lighting. The space is a modern, sophisticated design for hotel guests and local residents longing for a more stylish and relaxed feel. The hotel's restaurant, Artisan Bistro, offers fresh local and seasonal dishes, using native ingredients with subtle bistro influences. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Marriott, Cheap Tickets, Orbitz, Priceline, Cancelon, HotelsClick, TripOnline SA, HotelQuickly and Hotel.de so you can book your The Ritz-Carlton, Boston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Boston Common Hotel Boston
Ritz Boston
Boston Ritz-Carlton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing