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“The best hotel experience...”

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The Ritz-Carlton, Boston
Ranked #25 of 83 Hotels in Boston
Certificate of Excellence
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“The best hotel experience...”
Reviewed November 17, 2012

We stayed in this hotel during a family history trip in July. Everything experience upon entering the hotel was excellent! We were upgraded instantly and were provided wonderful service throughout our stay. The staff was personal and gracious. Caroline, the concierge, was wonderful and arranged fabulous day trips and perfect meal choices for our family! We can't wait to come back!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carrie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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711 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
ca
Level Contributor
115 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed November 16, 2012

Stayed on business for a few days gave me a beautiful suite although the view was awful stay away from some room on the 9th floor which is were there is a landing with air conditioner units. Besides that everything perfect. Conceige helped with good dining recomendation and the service to bring and retrive my fedex was prompt and efficent. I highly recommend the hotel for business travelers

Room Tip: be careful of 9th floor
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  • Stayed November 2012, traveled on business
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Helpful?
Thank golfbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lenox Dale, Massachusetts
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 15, 2012

Once again a fabulous stay at the Ritz. I checked in during the recent Nor'easter and was upgraded to a suite upon arrival, beautiful room, gorgeous bathroom. I love this hotel, the staff are superb, rooms immaculate and the club level is very relaxing. I never leave the building unless I have to work or check out! Can't wait to go back.

Room Tip: Ask for a view of the Common.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank travelgirl1818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City, Panama
Level Contributor
317 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed November 13, 2012

quiet first class hote.
very good rooms and well situated to go in and out
stayed at concierge level. wow what a breakfast plus also drinks at nigth.
all the staff is very helpful
the best is their concierge service. one of the best.

Room Tip: get a room at the concierge level
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jack n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 9, 2012

We stayed at this hotel during October 2012 and it was a great place to stay and very convenient for shops and sight seeing. Whilst there the staff were very attentive especially during hurricane sandy. The food was of a very high quality and the batman Matt was the perfect host who after one night knew exactly what his customers were drinking. Well done to all the staff.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 3, 2012

I stayed here with my wife and one year old son prior to Labor Day weekend. The location across from the public garden is unbeatable. The hotel itself is small, occupying three floors of a building, and the lobby is tiny. Our room was standard RC with not much of a view. The staff were among the best at any RC I've stayed at. All were warm and welcoming and by the time we left I think everyone knew my son's name. We will definitely repeat on future trips to Boston.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joshua S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, NY
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 1, 2012

Despite hurricane warnings we decided to travel to Boston last weekend, planning to visit our son at BU and family in Newton. We loved the Ritz. Our room was ready when we arrived, and the assistance we received by Caroline, the concierge, was fantastic. I forgot a couple toiletries and she made sure we had them by the time our suitcases were unpacked! Her restaurant suggestions were fantastic. We stayed on the club level and I would highly recommend spending the extra money as we were pampered from morning to night. Our room was spacious, especially the bathroom! Peter, in the club lounge, made great cocktails and when he found out we had to rent a car to drive home (our flight was cancelled) he made up a “goody bag” with chocolate & cupcakes for our ride home. Staff overall were wonderful - never had to wait long for a cab, check out was quick - they seemed genuinely concerned over our travel plans due to the hurricane. Didn't get a chance to dine at the restaurant but we peeked in and the decor was nice and it was busy. We will definitely book the Ritz for our next trip to Boston!

Room Tip: splurge and book the club level
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julester18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Boston

Property: The Ritz-Carlton, Boston
Address: 10 Avery St, Boston, MA 02111-1005
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Boston
#17 Luxury Hotel in Boston
#18 Business Hotel in Boston
#21 Family Hotel in Boston
#30 Romantic Hotel in Boston
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Boston 5*
Number of rooms: 193
Official Description (provided by the hotel):
The Ritz-Carlton, Boston is located in the heart of Boston's vibrant midtown, just steps from the theatre and financial districts. This modern 193-room hotel features 43 suites and The Ritz-Carlton Club rooms. Located just steps from the Freedom Trail, the hotel is also convenient to the historic Opera House. The most up-to-date technology includes in-room high-speed wireless Internet access for up to six devices as well as HD plasma screen televisions, meeting space with plasma display screens, and complimentary wireless Internet connectivity in The Ritz-Carlton Club Lounge and the hotel lobby. The Ritz-Carlton, Boston has been awarded the prestigious AAA Five-Diamond Award and has been named to Travel + Leisure's World's Best Hotels List several times and is one of Conde Nast Traveler's Top 100 U.S. Hotels. The hotel offers direct access from guest elevators to Equinox Sports Club, a world-class 114,000-square-foot fitness and sports complex featuring basketball courts, squash, junior Olympic pool and complete spa and salon facilities. The hotel's cocktail venue, Avery Bar, reflects a refined, elegant sensibility tempered with midcentury-inspired forms, furniture and lighting. The space is a modern, sophisticated design for hotel guests and local residents longing for a more stylish and relaxed feel. The hotel's restaurant, Artisan Bistro, offers fresh local and seasonal dishes, using native ingredients with subtle bistro influences. ... more   less 
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Also Known As:
Ritz-Carlton Boston Common Hotel Boston
Ritz Boston
Boston Ritz-Carlton

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