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“Perfect little gem in the heart of Boston - ideal location!”
4 of 5 bubbles Review of Royalton Suites

Royalton Suites
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Royalton Suites
Ranked #34 of 39 Boston B&B and Inns
Ottawa
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Perfect little gem in the heart of Boston - ideal location!”
4 of 5 bubbles Reviewed August 1, 2011

I have to say that we really hesitated booking a room in this hotel because there were no reviews in TripAdvisor!! It's a new hotel under the Royalton Suites name but if you do a search under the address 254 Newbury Street, Boston, MA 02116, you'll see that it used to exist as a B&B, presumably under different ownership. Well, we went ahead and booked it and we were not disappointed! We wanted a Queen room only but they only had a King room for the first night so we booked the King for night #1 and a Queen for another 3 nights. They called us back the same day to say that there were upgrading us to a King room for the 4 nights at the rate of the Queen room - how nice is that! Upon arrival, our room had been given to another client who'd arrived a day early but within half an hour, our room had been vacated and cleaned, ready for us. The only down side was parking - there is none for this hotel. You need to use public parking lots. There is one only a 5 minute walk away and it's $30 per day - note that you don't have in\out privileges. As soon as you take out your car, the clock starts over. But, this hotel is SO well located that you don't need the car at all. We walked everywhere. There are tons of restaurants, shops, and wonderful desert places right at your doorstep (check out Max Brenner Chocolate at 745 Boylston Street - A MUST!!! http://www.maxbrenner.com/menus.html). We were even in walking distance of the Freedom Trail, the Warf, the USS Constitution, the various parks, Cheers bar, etc. We did take the subway to visit Harvard and took the car out one day to go to Cape Cod and the Prime Outlets on the way back. Back to the hotel... it's very clean and nicely decorated in modern furniture and colors. Our room was huge and had hardwood floors (cleaner feel than carpet!) There were 2 nice white love seats - not sure what that will look like in a couple years but it was lovely when we were there. We had a view on Newbury street which was great. The air conditioning wasn't extremely strong but it was perfectly fine, not worth complaining about to the staff in our opinion. The shades in the windows are quite thin so the room gets bright quite early - good to get you going on your day. Plenty of hot water and good pressure - nice new shower. It's a very small place so you don't have all the amenities of a big hotel - that's not important to us so we were fine. All staff were extremely polite and helpful and with a little more experience will become wonderful (the place is new and some of the staff are are a little "green" but very nice and friendly)! Would definitely stay there again!!!

Room Tip: Ask for view on Newbury street.
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  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank HoneyBear7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 reviews from our community

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    5
    8
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Montreal, Canada
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed July 23, 2011

We had high expectations when we arrived at this Hotel after a Trip Advisor review. We might have been the unlucky ones but the air conditionning had to be repaired twice (over 2 days), the TV was complicated to operate with two different remote controls so the hotel staff had to reconfigure it two times. The safe in the room was not fixed within our 2 days stay. Also, there was contruction in the back of the hotel so it was noisy all night, that is the hotel responsibility obviously but a street room would have been more quite. It said that the room were large with fireplace, not ours. The location permits to make great touristic walks, access nice restaurants and many boutiques for shopping.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MarcoPolo010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royalton Suites

Property: Royalton Suites
Address: 254 Newbury St, Boston, MA 02116-2403
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #34 of 39 B&Bs / Inns in Boston
Number of rooms: 7
Reservation Options:
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Also Known As:
Royalton Hotel Boston

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