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“PERFECT!!!!” 5 of 5 stars
Review of Ames Boston Hotel

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Ames Boston Hotel
Ranked #40 of 82 Hotels in Boston
Certificate of Excellence
Grand Lake, Nova Scotia, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“PERFECT!!!!”
5 of 5 stars Reviewed November 13, 2013 via mobile

Just got back yesterday after a two night stay. This hotel is in the heart of Boston, close to shopping, tourist attractions, business district, TD Garden, the North End and lots of restaurants. It is right across the street from State blue and orange line T stations which made this an incredibly convenient location! It was only 5 stops to and from Boston Logan airport and 1 stop from the Amtrak station.
Our room was great, one wall was all windows and we had a great view of the harbour, the State building and big office buildings. We were on the 12th floor and could hear street noise so be prepared for that. The elevators are tiny, which was a little different, but we had no issues fitting in. The front desk took our luggage up so I suspect they use a service elevator.
The room was really nice, ultra modern minimalist style with tile and laminate hardwood floors and a rug. The bathroom was a good size and the marble tub was ENORMOUS! We had lots of towels, a bar fridge (mini bar) and an in room safe. The bath products were very nice too.
The pillows reminded me of my grandmothers old feather pillows that were really hard so I wasn't crazy about them, but the rest of my family thought they were fine. The beds were super comfy!
The front desk staff was wonderful, all were very helpful and polite. They called us when our room was ready and let us leave our luggage with them so we could go out exploring. They gave us tips on where to go, what time things opened, etc. and the staff at the front door were very polite and always smiling.
We had a problem with our return flight and my husband and kids returned to the hotel after we had checked out and asked if they could leave their luggage again while they explored Boston some more. The staff said NO PROBLEM! And even presented my six year old son with a bag that held three of the toys he had left behind in the room :) they were just getting it ready to put in the mail!

The only reason I gave service a 4 is because there is no restaurant onsite and no coffee/tea available. There was a restaurant but it is closed off. There is also no coffee maker in the room. I can understand that running a restaurant with no patrons would be very expensive but I think they need to have something there. A Keurig/Tassimo type self service system would have been great, even my dentist and eye doctors offices have a Keurig!

Overall this was a fantastic stay and I would highly recommend the Ames Boston and we would definitely go back!

  • Stayed November 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank vacationanually
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Takayuki S, Manager at Ames Boston Hotel, responded to this review, November 15, 2013
Thank you for the great review of our property and our location regards to the area. Also the good news is we are pushing hard to open for breakfast. We look forward seeing you soon!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,165 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (213)
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English first
St. Petersburg, Florida
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 7, 2013 via mobile

Extremely comfortable room, fabulous shower and the best location. Walked to North End as well as Back Bay. Looking forward to returning. Starbucks and Dunkin Donuts around the corner. Service was friendly and efficient. The view from our room couldn't be beat.

  • Stayed October 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ewbtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Takayuki S, Manager at Ames Boston Hotel, responded to this review, November 15, 2013
Thank you for the awesome review of the hotel and our front desk staff. Please let us know if we may assist you in any future reservations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 5, 2013

A very classy hotel, with great rooms and nice beds. Wifi is free. Our room had curtained glass wall of the shower shared to the bedroom, which was a little awkward given that we're friends rather than a couple. The location is good, being right next to the State House, although this does mean you might have to walk a few blocks to find places to eat.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Takayuki S, Manager at Ames Boston Hotel, responded to this review, November 15, 2013
We're glad you enjoyed your stay with us and thank you for the review. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PARIS
Level Contributor
53 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 5, 2013

Great hotel perfectly situated in the city center of Boston. I already tested the Langham and the Nine zero hotels too but this one is definitely my favorite one.
Very beautiful building outside and inside. Inside is very modern and cosy, my room was just amazing:
- great view on the city
- king size bed very comfortable
- very modern bathroom with view on the room (but you can draw the curtain to get more intimicacy from the bedroom part)
Great staff, very helpful, they took the time to help me with my demands.

One comment however, I would have loved coffee/tea machines in the room. Also offering a complementary bottle of water would be appreciated.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank WENDYMON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Takayuki S, Manager at Ames Boston Hotel, responded to this review, November 15, 2013
Thank you for the great review of our hotel. We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London/New York
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed October 29, 2013

Minimalist hotel in central zone of Boston. Everything minimal, monosyllabic service, loud music in lobby cuts need for communication. Bed comfortable, room designed to look good rather than function.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank PortlandPlace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, Front Office Manager at Ames Boston Hotel, responded to this review, October 30, 2013
Thanks for your review! Was there something we could have provided for your room that would have made it more functional? If there is & we see you again, please ask & we'll be happy to try & provide it for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 28, 2013 via mobile

Sometimes, problems are an opportunity for people to excel, and that's been the case on this stay. Our booking through an airline hadn't made it into the systems of the Ames hotel. However, the guys at reception handled it gracefully and were keen for us to settle in before dealing with the matter at hand. Nice touch.
Also, the restaurant and bar are undergoing refurbishment until the end of the year, but the staff are doing a great job of making recommendations locally.

Stayed October 2013, traveled on business
Helpful?
1 Thank ClickRich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, Front Office Manager at Ames Boston Hotel, responded to this review, October 30, 2013
We're happy we were able to fix the snafu with your reservation to your satisfaction. Thanks for your review & we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 27, 2013

As above. However being a bit picky over details,they should have told us sometime in the three months between booking with a breakfast included, that they no longer did breakfasts. When queried on arrival were told we would get a $20 discount off our bill for each day of our stay.
This they did and recommended an ace diner, Archies in Pi Alley,about 100 yds away. The low prices actually showed us a small profit.
Had a spacious room with a huge bed (almost two kings) and a great view to the harbour and airport on 14th floor (1401) .
The hotel is easy to spot in daylight but not so if arriving in the dark, as it has no easily visible signage or lit up foyer,. This is in itself has a strange difficult set of doors and the chairs inside obstruct the route to the lifts. The door staff could use some hotel livery but don't and therefore aren't easy to spot.
Overall though, minor niggles aside,I would recommend as a great base to explore Boston.

Room Tip: 14th floor market/airport side.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank LJMLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, Front Office Manager at Ames Boston Hotel, responded to this review, October 30, 2013
Thank you so much for your review! We're sorry we weren't able to reach you in regards to the restaurant closure, but we did attempt to reach every guest we had contact information for. We're glad we were able to make it up to you & hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ames Boston Hotel

Property: Ames Boston Hotel
Address: 1 Court St, Boston, MA 02108-2615
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#28 Luxury Hotel in Boston
#39 Romantic Hotel in Boston
#40 Business Hotel in Boston
#48 Family Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Ames Boston Hotel 4*
Number of rooms: 115
Official Description (provided by the hotel):
Ames, located in the beautiful and historic Ames building, inspires both modern style and old world sophistication. An experience rich with elegant interpretations, Ames is ideally located near historic Faneuil Hall and Beacon Hill. Boasting a vibrant restaurant and bar offering an atmosphere that is at once refined and playful, a state-of-the art fitness center and suites accented by dramatic, Romanesque arched windows and original fireplaces. Our hotel is now part of the Curio Collection by Hilton and features Hilton HHonors benefits and rewards. ... more   less 
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Also Known As:
Ames - a Morgans Original Hotel Boston

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